#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(608)240-7264

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2425 E Springs Dr

Madison, WI 53704

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 626 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (626)
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Showing 1-30 of 626 reviews
This store had everything I needed in stock! I spent some time in the store looking around and I...
This store had everything I needed in stock! I spent some time in the store looking around and I was asked by several associates if I needed assistance. They were always polite and very helpful when I did.
by
  • Verified Purchase
  • Recommended
A great local store that has everything I need.
A great local store that has everything I need.
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
Great customer service by Hailie.
Great customer service by Hailie.
by
  • Verified Purchase
  • Recommended
Folks; I find Home Depot East Madison to be very organized and employee helpful. When employees ...
Folks; I find Home Depot East Madison to be very organized and employee helpful. When employees help until it helps, it lowers the shopper frustration, and lets them be calm for a great shopping experience.
by
  • Verified Purchase
  • Recommended
We purchased a dishwasher. Quincy was knowledgeable, friendly, honest and felt like an “old” frie...
We purchased a dishwasher. Quincy was knowledgeable, friendly, honest and felt like an “old” friend. Another sales associate physically directed as to solar light displays.
by
  • Verified Purchase
  • Recommended
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
I use this store as my primary source of building materials and supplies. It is well stocked and...
I use this store as my primary source of building materials and supplies. It is well stocked and the items and quantities shown on their web site are always accurate. I have ordered tools and materials not stocked and have been very satisfied with the accuracy of the product descriptions and the delivery dates.
by
  • Verified Purchase
  • Recommended
Jim in your Door Dept is the best!!!
Jim in your Door Dept is the best!!!
by
  • Verified Purchase
  • Recommended
Nice parking lot .I'd recommend this store for anyone in east towne area. great staff. Great man...
Nice parking lot .I'd recommend this store for anyone in east towne area. great staff. Great management, good prices and good selection.
by
  • Verified Purchase
  • Recommended
Store employees were very helpful and friendly.
Store employees were very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Fair prices, good selection. Very knowledgeable employees and good customer service!
Fair prices, good selection. Very knowledgeable employees and good customer service!
by
  • Verified Purchase
  • Recommended
Always a great shopping experience. The store manager (Johnny) seems to be there 24/7 and seems t...
Always a great shopping experience. The store manager (Johnny) seems to be there 24/7 and seems to recognize shoppers personally. He always tires to make the customer comfortable asking for help and solving problems.
by
  • Verified Purchase
  • Recommended
This Home Depot is well stocked. The staff are knowledgeable, easy to access, and friendly! They ...
This Home Depot is well stocked. The staff are knowledgeable, easy to access, and friendly! They take whatever time one needs to assist in the selection of products that are the best for your task at hand. Many great experiences at this site from Christmas shopping for decorative Electric stoves to selecting a new kitchen suite of appliances or making the best paint selection for your refreshing your "curb appeal"! Give this site a chance, you won't be sorry!
by
  • Verified Purchase
  • Recommended
Went in for paint and came home with flooring, thanks to a great close out special. I had questio...
Went in for paint and came home with flooring, thanks to a great close out special. I had questions about the product and Carrie from flooring was great. She walked me through a few options and I ultimately decided on a product that was much better than what I had been looking to buy and ended up being 25% cheaper. The employees were great from start to finish.
by
  • Verified Purchase
  • Recommended
Nothing is organized. Sales associates dont have enough training.
Nothing is organized. Sales associates dont have enough training.
by
  • Verified Purchase
We needed a washer and dryer, thought the only place we wanted to go was the Home Depot. We real...
We needed a washer and dryer, thought the only place we wanted to go was the Home Depot. We really didn’t know what we wanted, but we didn’t need to worry, Jeff did an excellent job telling us a little about every one that I had an interest in. He even suggested that we could look around other stores but he knew we would be back. He was 100% correct. Also would like to say that Nancy also jumped in to help when we had questions that I wanted to know more about. All in all, it was a great experience.
by
  • Verified Purchase
  • Recommended
Would definitely recommend people to check out for great kitchen design.
Would definitely recommend people to check out for great kitchen design.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Easy and convenient to find many things.
Easy and convenient to find many things.
by
  • Verified Purchase
  • Recommended
Very friendly helpful staff in a store well stocked and clean. Had a good choice of product we w...
Very friendly helpful staff in a store well stocked and clean. Had a good choice of product we were looking for so we could make our decision.
by
  • Verified Purchase
  • Recommended
Store was busy but employee took the time to answer my questions about purchasing a new patio door.
Store was busy but employee took the time to answer my questions about purchasing a new patio door.
by
  • Verified Purchase
  • Recommended
Clean store, well stocked, friendly associates.
Clean store, well stocked, friendly associates.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Mildred was wonderfully kind! She helped me find a basket (as my arms were overflowing with plant...
Mildred was wonderfully kind! She helped me find a basket (as my arms were overflowing with plants), and remembered me after I returned to check out. Also, I can't deny every time I go to Home Depot, all the plants are so well taken care of (and affordable). I always leave with way more garden items than I anticipate!
by
  • Verified Purchase
  • Recommended
Great place for contractors and home owners. The employees here just "get it!"
Great place for contractors and home owners. The employees here just "get it!"
by
  • Verified Purchase
  • Recommended
I like the friendly associates (people) who work here, the quality of the product you buy and the...
I like the friendly associates (people) who work here, the quality of the product you buy and the great selection to meet your budget. I have purchased laminated flooring twice and appreciate the the expert knowlege and friendliness of the flooring associates whom I worked with and assuring me that if anything needed to be returned that I could just bring it back for exchange or refund. I also appreciate the expert installer Home Depot has when I had my floor done . From that experience alone, I will definnetly buy from Home Depot on my next purchase for my home and recommend Home Depot to my friends for their next project.
by
  • Verified Purchase
  • Recommended
The store was very clean and easy to navigate. All of the associates I encountered were very fri...
The store was very clean and easy to navigate. All of the associates I encountered were very friendly, especially Karen at the customer service desk! She was amazing!
by
  • Verified Purchase
  • Recommended
Love shopping at Home Depot. We usually find the product we are looking for and have had great c...
Love shopping at Home Depot. We usually find the product we are looking for and have had great customer service. The employees are friendly and very helpful.
by
  • Verified Purchase
  • Recommended
Much higher quality products much better service than that other store with that other name.
Much higher quality products much better service than that other store with that other name.
by
  • Verified Purchase
  • Recommended
I received exceptional service from Millwork Specialist James Nugent.
I received exceptional service from Millwork Specialist James Nugent.
by
  • Verified Purchase
  • Recommended
The West side Home Depot in Madison, Wisconsin was very clean and organized. The staff were helpf...
The West side Home Depot in Madison, Wisconsin was very clean and organized. The staff were helpful and friendly. The cashier Judy greeted us with a smile when we were checking out and was extremely pleasant. Customer service at it's finest.
by
  • Verified Purchase
Showing 1-30 of 626 reviews

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