#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(727)847-8402

Rental Center

(727)847-8408

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8445 Little Road

New Port Richey, FL 34654

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 919 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (919)
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Showing 1-30 of 919 reviews
Outstanding customer service
Alicia who works at the New Port Richie store was excellent in every way. Will come back to this location because of her. Professional, Polite, helpful and friendly! Management do your team an honor and add her!!!
by
    • Recommended
    Great Store
    Very clean store with friendly and knowledgeable employees.
    by
      • Recommended
      Great management staff
      If you need assistance seek out Manager Taylor or assistant manager Mike. If these guys can’t get you from point A to point B, it does not exist.
      by
        • Recommended
        easy store to shop in
        in and out in no time - everything in stock and in place
        by
          Great Store and Staff with only one exception
          This store is great. The staff is always friendly and helpful. We use only Home Depot. Home Depot replaced our carpet and baseboards and did a great job with no exceptions. Home Depot was hired to hang blinds we purchased from them. I also purchased 1 set of drapes and curtain rods from Home Depot. The price to hang the blinds was $135 for up to 10 windows. I had only 3 blinds to hang and the one curtain rod, which I was told would all be done when the measurements were taken. After two trips to my house the curtain rod was still not hung, after being told it would be. I complained to the store and was told it would be corrected. After a few months now, and being told twice it would be done, it's still not done and no more contact from Home Depot. I still really like the store though and use it rather than one a little closer that is smaller.
          by
            • Recommended
            Employees who know what they are doing and educated in their areas.
            I walked in the store, stroled to plumbing, found an employee, Bob, without looking all over.
            by
              • Recommended
              Exceptional service
              Appliance department staff made ordering a new stove easy! Thank you!
              by
                • Recommended
                Very impressed that employees walk up to u and ask if u need help,
                Noticed more employees on floor to help.i love that...good manager.
                by
                  • Recommended
                  I buy all my plants here.
                  For many many years I buy my poinsettias here for they are the best anywhere.
                  by
                    • Recommended
                    Quick, convenient experience
                    I was able to find what I needed and get in and out.
                    by
                      • Recommended
                      no problem
                      got in got what i needed, no problem
                      by
                        • Recommended
                        Clean, friendly, and well stocked
                        I commonly choose this location for its convenience. Usually always find just what I need. When a return is necessary, there is never a problem. Great seevicr.
                        by
                          • Recommended
                          Employees
                          The employees were very helpful and friendly, asking to help, did I find everything that I was looking for? I thought they were helpful, and knowledgeable. The cashier was outstanding, Ileana, was an absolute joy checking the products out. She was the icing on the cake. Far surpassing expectations. Nicer than a BAM, ask her!!
                          by
                            • Recommended
                            lousy service for disabled or if not their department or interrupting the gaggle of employees doing nothing but standing in the way a checkout
                            it was a disgrace not getting help for a man who just had a quadruple bypass heart surgery and needed help buying a sheet of plywood and get it to his vehicle
                            by
                              Amazing customer service!
                              I received amazing customer service and Janice at self checkout went above and way beyond helping me out. She provided amazing service with a smile and treated me like I was her first customer of the day a few minutes before closing. She is an amazing asset to the company!
                              by
                                • Recommended
                                My number 1 store
                                Just bought the same carpet and padding that we bought in March of 2022. Was very pleased with the purchase/installation of product and can't wait to see it in the main bedroom.
                                by
                                  • Recommended
                                  So helpful
                                  All the employees were helpful and asked if there was anything I needed help with. Lifted the wood for me and then proceeded to cut it to size.
                                  by
                                    • Recommended
                                    Happy at Home Depot
                                    I had a warm welcome from a pleasant employee. I asked an employee where the A/C filters were and they responded right away with a smile. I found the filters and another nice employee showed me where my size was. Checkout was quick and the cashier was very nice.
                                    by
                                      • Recommended
                                      Waited over an hour for assistance
                                      I have 3 pieces of titanium in my back. I waited an hour, asked 5+ employees for assistance and NO ONE helped me. After I began loading the 60lb bags myself, one employee, Jordan offered to help. During that hour waiting, my house was flooding. Absolutely unacceptable it took that long and how the employees ditched a customer
                                      by
                                        Great experience
                                        Thank for the help jared!!
                                        by
                                          • Recommended
                                          Great Employee!
                                          I was looking for some large ceramic pots I saw online. Gerardo at my Home Depot went way above and beyond in locating the pots, unboxing them so they would fit in my car and then disposed of the boxes. And he was so darn pleasant about it the whole time. It was hot, heavy sweaty work and it took him over 45 minutes but he never once complained. He deserves a raise!
                                          by
                                            • Recommended
                                            Great associates!
                                            I was helped with the purchase of a new bathroom exhaust fan, and the man went above and beyond showing me how to install it. Check out lady was also helpful! All were very friendly and polite.
                                            by
                                              • Recommended
                                              My Home away from Home
                                              Love the nice employees and kind folks.
                                              by
                                                Needs improvement
                                                8/2/22 Christian in millworks is rude and unprofessional. Maria asked where a type of panelling was, he pointed to the aisle we stood in, never looked at her or us. We told him we couldn't find it, he said he would send someone over, again never looked at us and never stopped walking away. After waiting for some time we asked a lumber associate who tried for a while to find and began trying to call Christian.l since it was in his area. He had turned his phone off and left it on the desk.
                                                by
                                                  Excellent Guest Service
                                                  We were waited on immediately, didn't have to look for someone with exceptional attention to what we needed & went beyond what we were expecting. New guy Bob & a super helpful lady didn't catch her name but Thank You!
                                                  by
                                                    Shawn Hustled
                                                    I pulled up in my F250 Tremor and Shawn quickly moved shopping carts out of the way of myself and other trucks pulling in. Moving twice as fast as other employees in the lot. Great employee!
                                                    by
                                                      • Recommended
                                                      Above and beyond
                                                      I bought a Ryobi mitre saw several months ago and it was defective because it did not cut true. Through the assistance of “Lou” in tool rental, Maria, dept mgr, and Chrissy, customer service, they solved all my problems regarding my return. Can’t say enough positive things about them. They were excellent examples of how to treat people and solve problems. Was completely satisfied with my trip to this Home Depot and will recommend them highly to my family and friends.
                                                      by
                                                        • Recommended
                                                        Refrigerator
                                                        The refrigerator is great and the sales person was awesome. Thx u
                                                        by
                                                          • Recommended
                                                          Excellent experience, every time!
                                                          We recently came to visit for 3 months and though the staff don't know us, they go out of their way to be helpful and courteous. They are available, approachable, and outgoing.
                                                          by
                                                            • Recommended
                                                            Best Home Improvement Store in town!
                                                            I love shopping at this Home Depot because of the knowledgable staff, friendly service, easy layout and convenient location. I spend too much time here, but it is easy to take on new projects when so many at this location can give some guiding tips about the products needed and tools to use.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 919 reviews

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