Reviews for Edison #944

We recently moved to Edison and have been to the homedepot over 50 times in just 2 months . The products we have needed have almost always been available. I will say i notice plumbing products can be very unorganized at times. Customer service in the plumbing department is always great despite the organization issue. Customer service overall is good . Employees are always kind and helpful.

store was look good,casher was very good and helpful

Associate at returns very efficient, pleasant. Even went so far as to staple my buy receipt and return receipt together to make it easier for my record keeping when I receive my credit card statement. The organized person I am I appreciate dealing with associates who think ahead.

Tim in electrical was amazing. He helped us find everything we needed and carried it out to the car and installed it. The asm brian was awesome as well

Stood on line at the service desk to pay and also needed a price on three items. Alegna was the cashier who I encountered. Not sure why she didn't ring me up first since I requested I wanted to pay and then have assistance in looking up three items. She completely ignored my request and reached for the paper and pen and said WHERE? Walking away, I followed her to the patio area. She wrote down the item #s and proceeded back to the service counter. I stood at the register waiting for her but she walked over to a desk to take a phone call. I stood there waiting. Great customer service skills!!! Finally she gets off the phone and starts to look up the 3 items only to tell me the first item is out of stick! I asked how can it be out of stock when you and I both saw the hurricane lamp on the shelf? She completely ignored my question and went to the next item. I left the store completely disgusted!!

Great experience and value Would recommend for all shopping needs

Great store, I would recommend this place to any of my friends.

Staff was present, and engaged - looking for customers to help. Colleen was friendly and fast at checkout! This store is kept organized and always has workshops and classrooms going on. Always a great experience!

Excellent Customer Service. Best place for me to shop.

Store associates are typically not available and when available, long time to wait for assistance.

On virtually every visit, the items I need are in stock. The staff is courteous, friendly, knowledgeable, and helpful. Prices extremely competitive. Love cruising the aisles to see what's new in stock -- am usually rewarded with some new tool or gizmo. Best store of its ilk -- Hands Down!

Found everything I needed and the prices were lower than Lowes. Helpful associate in the gardening dept. Easy to return items and I get military discount when I shop. Like the location of store, but could use more cashiers instead of the self serve.

To save time I ordered an item online for store pickup. Unfortunately, I ordered the wrong size and discovered my error at checkout. The associate immediately checked store availability for the correct item. He then searched the bins in the aisle, got a ladder and delivered the item to me at customer service in less than ten minutes.

I brought in my pressure washer for servicing/repair. The Associate in the Tool Rental Dept. worked on it. He explained what was happening each step of the way. He also made recommendations as to how to keep it in good running condition. The Associate's courteousness and overall professionalism made the whole process a great one. Plus his knowledge of the unit was great. I would not hesitate in having any of the Associates in the Edison store's Tool Rental Dept. work on any other product of mine. They do a terrific job!! Thank you,

JJ in Kitchen Design is amazingly helpful and knowledgeable. She has great ideas, is patient, listens and executes your ideas to quickly create a design plan. She personifies customer service...nothing is a problem. Make sure you see her to design your new kitchen !!

VERY THING NICE ,CLEAN AND GOOD PRICE. YOU MUST GO FOR SHOPPING.

Im a home repair do it yourself guy. Not a pro by any means. I do love to work around the house and repair things, maintain them and sometimes build. Any time I have been to the HD Edison store it is always clean and there is always someone available to recommend a course of action for my project no matter what it may be. Check out even on busy weekends is a breeze and the staff is always helpful and courteous. Its a pleasure to shop there each time I go in I can expect to be greeted and helped right away.

Cy helped another associate to lower a pallet from the rafters in a very timely manner and my cashier Felicia was terrific and had a great sense of humor

I would come back to this store just because of how friendly and helpful Norm was in assisting me, making sure all my questions were answered, and being patient with me.

Associates make themselves available and are always friendly and helpful...that wasn't always the case. I have noticed a significant change in the associates' attitude toward the customers in the last couple of years. Before they would never make eye contact with you ( like being in Lowes), I felt like a ghost, but all that has changed and shopping at Home Depot is now a pleasure. It's all about customer service. Keep up the good work.

I ordered 8 boxes of marble tile online. When I arrived at the store in about 30 minutes, The online order associate had the items ready on a cart waiting for me. EXCELLENT service!

I needed help with a painting project and the associate was very helpful and informative about what I would need. He made me excited to start the project and not be worried- because I have never painted a room before .

Shelves were stocked properly and availability of products for the most part were available. Some of the associates need more people skills but other associates are more than helpful.

We had a frustrating online order issue and was sent direct to see Will Ortiz to have the matter sorted out. We needed to repurchase our patio set as the original order was damaged in transit. We ordered it back on May 1st so by today May 21st we were very frustrated and upset, we didn't have it for our son's birthday party last Sunday and was getting nervous for our big memorial day BBQ. Today after a week of trying to figure out the deal we were informed by a rep on the phone(Jaime) that this location had the patio set in stock and to see Mr. Ortiz. We quickly rushed to the store and without delay everything was taken care of with professionalism and care. Mr Ortiz knew exactly what we were there for and arranged to have our patio set delivered direct to our home. He was a no nonsense gentleman. We are truly happy today. It went so smoothly at the store location. Thanks again to Mr. Ortiz. Good job. We are back to happy Home Depot customers once again.

Attendant was helpful in the sale and loading of merchandise into my car.

Found a tile for my new home at MSI (a tile manufacturer that Home Depot uses). I went to the Edison HD store to order a sample box. The customer order specialist knew exactly what I wanted and how to get it. This made for an enjoyable shopping experience. Several weeks later I placed a $2000 order for the tile with another customer specialist/expediter. She was knowledgeable, friendly and very helpful. I drove out of my way to shop at this specific store.

On more than one occasion the associates were extremely helpful,polite, and friendly. Once I required the assistance of the manager (Mr. Rodriguez), he was professional, kind, and rectified the situation. Edison RTE. 1 is my favorite location. Visited several times and always a pleasant experience.

the store was very well organized the and the employees all were friendly the cashier was very helpful , I never had a problem with getting professional help when I needed information. the selection of wood items were great I had a lot of chocies and the price was right

The Home Depot app made finding everything a breeze, and the store associates provided expert advice. The cashier was very friendly. Overall a very positive experience!

I was looking for air conditioner return grille and it was easy to find. I didnt like that many aisles were closed at the same time. I find this inconvenient and it is now a common thing at all home depots