#1 Home Improvement Retailer

Henrietta #1246

Store Details

Contact Us
Pro Service Desk(585)240-8430
Store Hours
Mon: 6:00am - 8:00pm
Tue: 6:00am - 10:00pm
Wed: 6:00am - 10:00pm
Thu: 6:00am - 10:00pm
Fri: 6:00am - 10:00pm
Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
770 Jefferson Road
Rochester, NY 14623
map pin
map preview

We're making shopping easier & safer during this difficult time.

StoreHeroCurbside ImageCurbside PickupOrder online and we'll bring your items out to your carLearn more

Nearby Stores

Store Features

  • Buy Online Deliver from Store
  • Buy Online Pick Up in Store
  • Key Cutting
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Free WiFi

Recycling at Home Depot

Did you know?
eco_image
This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
eco_image
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
eco_image
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
eco_image
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details

Welcome to the Henrietta Home Depot. We're excited to help you start your next DIY project.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for Hampton Bay patio sets or electrical supplies we've got you covered. Our knowledgeable associates can help you find exactly what you need. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.

At Home Depot, being active in our community is important to us. In 2018 alone The Home Depot Foundation committed more than $5 million to disaster response in areas impacted by fires, hurricanes and flooding. We are also committed to helping our customers get the job done right, with workshops to give you the skills you need to complete your home improvement project.

We're here to provide the guidance you need every step of the way. Stop by today.

Sincerely,

The Henrietta Home Depot Store Team
caret
When does the Home Depot Father’s Day sale start at the Henrietta store?
Celebrate the dad in your life with Father’s Day deals from The Home Depot. Visit our Henrietta store between June 09 and June 19 to get everything you need to make Dad’s day. From new grills to power tools and outdoor power equipment, the Home Depot has Father’s Day deals on the perfect gift for the dad in your life.
caret
How do I check my Home Depot gift card balance?
The Home Depot gift cards are a popular choice during the Holiday season, with givers and doers that can be purchased in-store at our brick-and-mortar stores or online at homedepot.com. If you are a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.
caret
What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
caret
Does The Home Depot Henrietta offer curbside pickup?
We deliver curbside and you can order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.

Customer Store Reviews

  • 4.7
    out of 403 reviews
  • 95%recommend this product
95%
Of Customers
Recommend This Store
373 of 394 reviews
caret
Filter Reviews By:Rating, Profile, Gender, Age (403)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 403 reviews
The selection of items is very good and the store is clean and everyone we saw adhered to the mas...
The selection of items is very good and the store is clean and everyone we saw adhered to the mask policy. Everyone was friendly.
by
  • Verified Purchase
  • Recommended
HomeDepot Staff
The Henrietta HomeDepot has the best Associates anywhere!!
by
    • Recommended
    Regular business shopper
    I am in a number of Home Depot stores in the Rochester area on a weekly basis. My experiences are generally favorable at all of the stores. My main complaint is that each store is set up differently so I find myself wandering around looking for the regular items that I purchase. Also, the store associates - all very knowledgeable and all extremely helpful - work very hard to assist a very large number of customers. Overall I think the stores do a very good job and the Henrietta store in particular is my preferred store.
    by
      • Recommended
      This store as all Home Depot stores hires and trains the most knowledgeable and efficient folks. ...
      This store as all Home Depot stores hires and trains the most knowledgeable and efficient folks. I have never had a Home Depot employee who did not know his or her store and the products in it. Employees are helpful and pleasant--quite respectful.
      by
      • Verified Purchase
      • Recommended
      help O Plenty
      Staff very friendly and available. Helped me load my blocks and offered to help load into vehicle.
      by
        • Recommended
        Thank you
        Everyone was very nice and very helpful . Whenever i go into that store.
        by
          • Recommended
          This was the most friendly Home Depot I have ever been to. We usually go to Victor or Penfield, b...
          This was the most friendly Home Depot I have ever been to. We usually go to Victor or Penfield, but we were in the area. Camille has an encyclopedic knowledge of paint, and Melissa the manager would bend over backwards to make the customer happy. We bought paint and paint accessories and lawn bags but I wish we needed to buy more this trip! I will only shop here from now on’
          by
          • Verified Purchase
          • Recommended
          It was a pleasure doing business at this store
          I was very pleased with my experience at The Henrietta store. Joe in plumbing was very helpful with a warrenteed sump pump that I had purchesed 3 years earlier. He asked me if I needed assistance with anything first. Before I had a chance to ask for help. This, I thought was very proffesional and definatly the way things should be. He set up a replacement sump pump for my returned one right away. While I was waiting at the courteousy desk I noticed a brand new stove on sale, and asked Joe about it. Again he set me up with purchasing it and got other associates to assist in loading it in my vehicle. I was totally pleased with my experience at this store. Kind Regards, Ken R. Geneseo,ny.
          by
            • Recommended
            close to home
            close to home
            by
            • Verified Purchase
            • Recommended
            The store is clean, organized and staff are friendly. The only problem I had was a woman who answ...
            The store is clean, organized and staff are friendly. The only problem I had was a woman who answered the phone could not help me as explained to me in the store. I am not sure if it was a lack of training or just lazy.
            by
            • Verified Purchase
            • Recommended
            Great store experience
            The store was clean and I was happy with the salesclerk in the paint department. I had a wonderful experience there.
            by
            • Pro
            • Recommended
            Terrible Service
            I will never enter this store again. Asked for assistance and it was an inconvenience for them. Check out girl was friendly and nice and asked if I needed help. I did need it and waited over 15 minutes and no one showed. I loaded an entire vanity 3 piece set by myself. In my youth; no issues. Having had back surgery, 50 years old, and one of the hottest days of the year, I DO CARE!!!
            by
            • DIY
            This store sells 'stress relief' with every tranaction.
            It seems like every department in this store has someone who is an expert, or very close to being one as it relates to product knowledge. It's amazing what a visit to this store and a little YouTube can do for the average DIYer.
            by
            • DIY
            • Recommended
            1 found this review helpful
            Excellent place for Remodeling Projects
            The store was clean and bright clear isles and very friendly and willing to help employees
            by
              • Recommended
              Jonathan who is now in appliances, but always seems to be everywhere I need help, went above and ...
              Jonathan who is now in appliances, but always seems to be everywhere I need help, went above and beyond to meet my request and to help work out an issue i was having, there is also a nice lady in appliances that was helping me while waiting for Jonathan today to finish with a customer and she herself was mighty helpful I just forgot her name... needless to say I had a discrepancy with price and Jonathan took charge and got it straightend out with no questions and the manager who helped him was also extremely helpful so id honestly have to say even though every experience there is usually great this one topped the cake! It began with questions last week and Jonathan basically sold me on 6 appliances but I wasn't ready to pull the string but he told me he was off the next couple days and if I wanted to discuss more with him I can come back this weekend... i waited till this weekend and very glad I did, the amount of patience he had with me was such a relief and then to be as knowledge and honest about the entire experience really gave me the satisfaction one would be looking for in my shoes... thanks Jonathan for all the help keep up the great work!!
              by
              • Verified Purchase
              • Recommended
              Bathroom Remodel
              Normally associates are readily available. On this date it was next to impossible to find someone to help us. I finally grabbed a gentleman who was just returning from lunch. When I did find this gentleman he was quick to respond, very knowledgable and very helpful.
              by
              • Pro
              • Recommended
              Good knowledge pool
              I'm old but I learn something new from the sales staff at this Home Depot every time I ask for help with an improvement project.
              by
              • Verified Purchase
              • DIY
              • Recommended
              Amazing Customer Service
              I am so thrilled with the help I got in the garden center, I ended up getting everything I needed at a grate price, the help I got was priceless.
              by
              • Pro
              • Recommended
              This store has everything that I have looked for. I enjoy shopping here.
              The store is organized and labeled well. Sometimes have difficulty finding someone to help but when I do its been a very rewarding experience. It's always good to get information from someone who knows what they are talking about.
              by
              • DIY
              • Recommended
              First time using on Line ordering. .
              The store associates were really over the top . Friendliness was wonderful , helpful and fast !! I will be back many times ! Thank you to all . Sco
              by
                • Recommended
                Talk to Joe. He is all you will ever need in Life
                Talk to Joe. He is all you will ever need in Life
                by
                • Verified Purchase
                • Recommended
                It was ok
                the store was clean ,didn't see any help in the store if I needed it .
                by
                • Pro
                • Recommended
                A great experience all around
                Our associate, Al, was just great. He guided us through the special offer program for the fridges' and gave us the proper price and savings information which led us to purchase the product. Additionally, he informed us about further protection plans and other products which would be useful.
                by
                • DIY
                • Recommended
                I go to the Home Depot on Jefferson Road because it is clean, neat and has friendly, helpful pers...
                I go to the Home Depot on Jefferson Road because it is clean, neat and has friendly, helpful personnel. I know where everything is which is great. This store doesn't move things around which makes it difficult to find items. Home Depot has ordered items for me before when the item wasn't in the store. I appreciate the great customer service I receive.
                by
                • Verified Purchase
                • Recommended
                Arsirina provides EXCELLENT Customer Service
                Arsirina provides EXCELLENT Customer Service - She knows her job, is helpful and gives 110% to the customer.
                by
                • DIY
                • Recommended
                Excellent employees who I have always found to be helpful. When I come to the store seeking an i...
                Excellent employees who I have always found to be helpful. When I come to the store seeking an item, the sales associate will take me tp the item, rather than just tell me where to find it, and also have given me needed advice on both which item would be best, and how to install the item.
                by
                • Verified Purchase
                • Recommended
                Always a good experience thanks to the helpful associates.
                As usual, always very happy when I leave the store friendly staff, good product, reasonable prices. Support , services and prices, you have the total package in my eyes.
                by
                • DIY
                • Recommended
                Anna in flooring and Junior in the molding department are both very patient and knowledgeable. I ...
                Anna in flooring and Junior in the molding department are both very patient and knowledgeable. I appreciated their help immensely on a recent visit. I wish all stores trained their employees as well as Junior and Anna were trained. Kudos to them!
                by
                • Verified Purchase
                • Recommended
                AT LAST, I GOT THE HELP AND ADVIICE I HAD BEEN LOOKING FOR AT OTHER LOCATIONS
                Being a single elderly woman, these stores are far out of my element. Prior to this visit I had purchased paint at 2 other stores and neither met my expectations, so I was getting very discouraged. However the HD associates finally, after many attempts, got just the color I had been looking for since the beginning of my search. Bravo!!!!!
                by
                  • Recommended
                  Excellent service from all the staff there. They take the time to talk to you, discuss your proj...
                  Excellent service from all the staff there. They take the time to talk to you, discuss your project and make sure you have the items you need and then will walk with you to make sure you get those items, rather than just pointing you in the direction and then you are on your own. Store was clean and all the staff were polite and friendly.
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-10 of 403 reviews