#1 Home Improvement Retailer

Henrietta #1246

Store Details

Contact Us
Pro Service Desk(585)240-8430
Store Hours
Mon: 6:00am - 8:00pm
Tue: 6:00am - 10:00pm
Wed: 6:00am - 10:00pm
Thu: 6:00am - 10:00pm
Fri: 6:00am - 10:00pm
Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
770 Jefferson Road
Rochester, NY 14623
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We're making shopping easier & safer during this difficult time.

StoreHeroCurbside ImageCurbside PickupOrder online and we'll bring your items out to your carLearn more

Nearby Stores

Store Features

  • Buy Online Deliver from Store
  • Buy Online Pick Up in Store
  • Key Cutting
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Free WiFi

Recycling at Home Depot

Did you know?
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This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
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LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details

Welcome to the Henrietta Home Depot. It's a great day to get started on your next home improvement project.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for tools or electrical supplies we've got you covered. Our friendly associates can help you find exactly what you need. Download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make DIY projects easy from every angle.

At Home Depot, we're committed to our community. Through grants and volunteer programs, The Home Depot Foundation partners with thousands of organizations to build and repair homes for those who are recovering from natural disasters. We also cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice to complete your project.

We're here to provide the guidance you need every step of the way. Stop by soon.

Your Henrietta Home Depot Store Team
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When does The Home Depot Fourth of July Savings start at the Henrietta store?
Summer is in full swing, and what better way to celebrate than with great Fourth of July Deals at The Home Depot. This 2022 Fourth of July, visit our Henrietta store between June 23 and July 04 to get more out of your summer. Get your yard ready with deals on outdoor power equipment and complete your outdoor living space with new patio furniture and a new grill. The Home Depot has deals on everything you need for a perfect Fourth of July celebration.
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How do I check my Home Depot gift card balance?
The Home Depot gift cards are a popular choice during the Holiday season, with givers and doers that can be purchased in-store at our brick-and-mortar stores or online at homedepot.com. If you are a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.
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What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
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Does The Home Depot Henrietta offer curbside pickup?
We deliver curbside and you can order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.

Customer Store Reviews

  • 4.7
    out of 403 reviews
  • 95%recommend this product
95%
Of Customers
Recommend This Store
373 of 394 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (403)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 403 reviews
overall store was messy, compared to others HD' in the area.
overall store was messy, compared to others HD' in the area.
by
  • Verified Purchase
I like this Home Depot for the fact that they have some of the friendliness employees. This is of...
I like this Home Depot for the fact that they have some of the friendliness employees. This is of course in my opinion. There are some issues when you need help getting something down from the top shelves it takes way to long. When i say that i am not talking about when it is in a busy hour. I am talking about not all of their employees are trained or qualified to operate the machines. Just wish they had more people to be able to help out.
by
  • Verified Purchase
  • Recommended
The store is always clean and well stocked. In the rare occasion that I can't find what I am loo...
The store is always clean and well stocked. In the rare occasion that I can't find what I am looking for, the employees always know what aisle to send me to. They also have better knowledge of the products and ways to solve any problems that you are having. I recently bought a new dishwasher (from Home Depot and on sale) and the hook-ups were completely different from the old one. One of their employees was able to quickly pick the parts out that allowed me to connect to the existing plumbing.
by
  • Verified Purchase
  • Recommended
I found everything I need and the service was very good
I found what I need and the people working in the store were very helpful.
by
    • Recommended
    This store has almost everything I need (and want)! The employees are friendly and it is easy to ...
    This store has almost everything I need (and want)! The employees are friendly and it is easy to get the help you need! This is my favorite store in the local area.
    by
    • Verified Purchase
    • Recommended
    Hardware
    The department head in Hardware assisted me in finding a few items as well as making keys. Cashiers as usual were very friendly.
    by
    • Verified Purchase
    • Pro
    • Recommended
    The staff here seemed very knowledgeable Joe is the best in his field throughout the store he has...
    The staff here seemed very knowledgeable Joe is the best in his field throughout the store he has been there for many years and has knowledge in various fields. And no matter what the needs are he can always find an answer for you or a solution.
    by
    • Verified Purchase
    • Recommended
    Everyone I met was very helpful & courteous. Asked for assistance & found what I was looking for.
    Everyone I met was very helpful & courteous. Asked for assistance & found what I was looking for.
    by
    • Verified Purchase
    • Recommended
    Love Home Depot
    Great help and service at the garden store - nice personnel who helped me load my car
    by
      • Recommended
      Their customer service was amazing. We had a tricky special order and they were patient and so he...
      Their customer service was amazing. We had a tricky special order and they were patient and so helpful.
      by
      • Verified Purchase
      • Recommended
      Great variety of products and courteous staff
      Great variety of products and courteous staff
      by
      • Verified Purchase
      • Recommended
      This store is exceptionally clean and well organized. I've never had a problem finding exactly w...
      This store is exceptionally clean and well organized. I've never had a problem finding exactly what I needed for home or work needs. The staff is friendly and have a lot of knowledge to pass on to customers. This is my favorite Home Depot store in the Rochester area.
      by
      • Verified Purchase
      A Great yet Unexpected Store Product!
      I just purchased a large shelving unit, and placed it in the pantry, however, it was too large for the space I had. I needed to level the floor, but I needed a simple way to do it. I used cardboard and sized it to level. Then the next day, went to Home Depot, and to my surprise there were floor samples, free, and cut to perfection, so I got 8 of them, and they fit perfectly underneath the unit to level out the balancing of it, now it is leveled and even and the samples even were cut so perfectly, that they matched the grooves in the floor, the top of the samples could actually slide on to the other elevated part of the floor and still level the uneven surface still. I am glad I shopped and home depot, and to think, I was prepared to buy a plank and had my measures, didn't need it at all, also I found another item that I wasn't looking for to buy, but needed to, I bought it and at a good price. Thank You!!!
      by
      • Pro
      • Recommended
      a very good experience
      The associates were very helpful answering my questions and in assisting me to get the product to my car.
      by
      • Pro
      • Recommended
      Had to give a 1 star rating, which is too high of a rating. Employees appear to not want to be th...
      Had to give a 1 star rating, which is too high of a rating. Employees appear to not want to be there. One very rudely told me he did not work in the department, and to go to another department for help. Will not shop at this store again if it can be avoided.
      by
      • Verified Purchase
      Amazing store, well organized, knowledgeable staff, very friendly and helpful.
      Amazing store, well organized, knowledgeable staff, very friendly and helpful.
      by
      • Verified Purchase
      • Recommended
      My experience at this Home Depot has been excellent. The staff goes above and beyond, great custo...
      My experience at this Home Depot has been excellent. The staff goes above and beyond, great customer service. I have been there almost every week this summer because I was creating gardens in my yard. I will keep coming because in the winter I have plans for interior work on my house. Thank you Home Depot!
      by
      • Verified Purchase
      • Recommended
      I could not find anything that would fit the project I was working on.. Then here at this store ...
      I could not find anything that would fit the project I was working on.. Then here at this store an employee asked if I needed help and showed me 3 other items and I finally found what I needed.. Problem solved at Home Depot !!! Thank You
      by
      • Verified Purchase
      • Recommended
      good store location
      I like the idea of seeing many of the same faces at the store.
      by
      • DIY
      • Recommended
      I like shopping at the store, they always have free coffee
      I like shopping at the store, they always have free coffee
      by
      • Verified Purchase
      • Recommended
      Exemplary service!!
      I was in need of assistance to choose a pump to remove water from my basement. I called on the phone very early morning. A kind gentleman helped me by suggesting a Waterbug pump. He even had it held for me at Customer Service Desk. It was perfect for my job. I couldn't have asked for a nicer, more helpful experience. All on a phone call. That's impressive.
      by
        • Recommended
        1 found this review helpful
        This IS the paint place
        Paint associate knowledgeable, efficient and friendly. Quality of paint is exceptionable.
        by
          • Recommended
          Love Home Depot
          Everyone we spoke with was very helpful, knowledgeable and did not make me feel as though I didn't know what I was talking about! Great people from beginning to end.
          by
          • DIY
          • Recommended
          Outstanding Customer Service
          I needed help fining a bulb and I had my very active 2 year old, Ryan seeing my situation personally walked me over to the aisle and assisted me in finding the correct item. I really appreciated him taking the time to assist me, I had been looking for that bulb for months but other stores I have visited just directed me to where I could find it and nothing else, I would become frustrated because I could not find it and would leave without it, Thanks Ryan for being different!
          by
            • Recommended
            I always look forward to my visit to Home depot
            I am never disappointed shopping at your store , I often take advantage of sales and out of season bargains , you guys have made some great fixes possible thanks
            by
            • DIY
            • Recommended
            Friendly, helpful staff. All encountered were extremely pleasant and went out of their way to as...
            Friendly, helpful staff. All encountered were extremely pleasant and went out of their way to assist us. Great store!
            by
            • Verified Purchase
            • Recommended
            Customer Service
            I asked an associate for help and he very unprofessionally told me I was standing right in front of the product and then said, "can you read" I never felt so disrespected or belittled. I did speak with a store manager and he was very empathetic and did a great job at making me feel that behavior was not acceptable and that the associate would be addressed. I shop at this store several times a week for business purpose and I never had a bad experience like this.
            by
            • Pro
            Great store experience
            I enjoy shopping at Home Depot. Today while looking for the right stain and polyurethane an associate asked if I found what I was looking for. I told him I wasn't sure. He helped me pick out the right products for refinishing my stairway and gave me some tips on how to do it. It felt rewarding having someone who was friendly and helpful in making this decision.
            by
              • Recommended
              Great emploees,clean store,what more can you ask for,thank you,Mr Jay fleming
              Great emploees,clean store,what more can you ask for,thank you,Mr Jay fleming
              by
              • Verified Purchase
              • Recommended
              GREAT STORE BUYING EXPERIENCE
              THOMAS WAS EXTREMELY HELPFUL IN MY PURCHASE OF A NEW SNOW BLOWER. HE WAS VERY INFORMED AND PATIENT EVEN THOUGH I WAS NOT READY TO PURCHASE ON THE DAY I VISITED. I DID MORE RESEARCH THAT EVENING AND PROMPTLY RETURNED TO THE JEFFERSON RD LOCATION TO MAKE MY PURCHASE THE NEXT DAY. LAURI WAS HELPFUL IN ASSISTING WITH THE WARRANTY DETAILS AND EASY CHECKOUT AND THEN THOMAS HELPED ME LOAD THE SNOW THROWER INTO MY SUV. THANK YOU!
              by
              • Pro
              • Recommended
              Showing 1-10 of 403 reviews