Reviews for Henrietta #1246

Great clean store . Staff is very helpful and I'm very big on customer service so I had to leave this comment. Great job guys

Kumkum was very helpful during my visit.

ALWAYS GREAT EMPLOYEES AND GREAT PRICES

Assistant manager Danielle was been most helpful with regards to problems I have had with my Frigidaire refrigerator. She has listened to my problems and concerns and dealt with them in a most professional manner.

I must be honest the gentleman in the front self checkout area was completely horrible and had the most worst attitude, and customer service experience. He rejected to assist me in cashing out After I had to carry 3 5 gallon containers of water . But cashier Lisa gladly assisted me , which turned a rotten experience around into a great experience Thank you so much Lisa, she deserves a raise.

On September 6th, Teena assisted me in the Outdoor Garden section of the store, by not only helping find the products I desired, but also by going out of her way to bring a flatbed cart to me. She went out of her way to save me some time and steps through the store. Bahar was the cashier, and she was most kind to my special needs son. (He wanted to know how she pronounced her name.) Both of these ladies made our experience comfortable, quick and easy. Thank you, Teena and Bahar! Keep up the good work!

When a customer needs help, say for instance in my case, and approaches an orange aproned employee, all they need to do is call the customer service desk and ask someone to come to the key machine. Use the intercom, for pete's sake!

A full range of items for the home, workshop and job, staffed with considerate and knowledgeable associates.

It depands on the day to whom every wonts to pay lot more than other places. That's why tell them other places their here to due the amount of money u have to pay

Jonathan who is now in appliances, but always seems to be everywhere I need help, went above and beyond to meet my request and to help work out an issue i was having, there is also a nice lady in appliances that was helping me while waiting for Jonathan today to finish with a customer and she herself was mighty helpful I just forgot her name... needless to say I had a discrepancy with price and Jonathan took charge and got it straightend out with no questions and the manager who helped him was also extremely helpful so id honestly have to say even though every experience there is usually great this one topped the cake! It began with questions last week and Jonathan basically sold me on 6 appliances but I wasn't ready to pull the string but he told me he was off the next couple days and if I wanted to discuss more with him I can come back this weekend... i waited till this weekend and very glad I did, the amount of patience he had with me was such a relief and then to be as knowledge and honest about the entire experience really gave me the satisfaction one would be looking for in my shoes... thanks Jonathan for all the help keep up the great work!!

Thank you employees who were helpful finding stuff that I needed and putting large item in my car

Employees/associates were VERY helpful to me in finding what we wanted to get plus where the bathroom is and doing the checkout process and help loading the item into our vehicle. Plus, being a veteran, the help our cashier gave to me to get my info into my Home Depot account was greatly appreciated along with them thanking me for my service in USAF

overall store was messy, compared to others HD' in the area.

Amazing customer service!!

Well stocked and customer friendly

Amazing store, well organized, knowledgeable staff, very friendly and helpful.

all the employees are so helpful and willing to spend time with you ....this is my second home !!!

I like shopping at the store, they always have free coffee

Their customer service was amazing. We had a tricky special order and they were patient and so helpful.

The workers were very friendly and helpful. The store was very clean and organized.

The store is filled with lazy employees that make it there job to do nothing

This store overall is great in setup and appearance, but it is sorely lacking as for the cashiers basic friendliness and work ethics. Some of the front end cashiers are rude and must be bored to tears. Many times I have been shopping in this store to see cashiers standing leaning against the mini refrigerators (to the point of knocking them over) almost looking asleep.

Great store with Friendly Helpful Staff and the products you are looking for.

It is a terrific good store. It is a major asset for our neighborhood and the city as a whole

I was assisted by a young man named Keiron in Electrical, and he went above and beyond showing me all the components of the product I was looking for, and demonstrated its lighting capacity by plugging it in. He helped me make the right decision, and it worked like a charm when I got home. I really appreciated his thoroughness.

The store was busy, but plenty of associates around to help when needed

Great emploees,clean store,what more can you ask for,thank you,Mr Jay fleming

The customer service rep, Chris, went above and beyond to exchange a faulty item for me. She was extremely competent, friendly and willing to assist me!

the associate are the best in the area in this store I do not care for the store manager though he is kind of not scene and not friendly not what I was use to by the previous store manger he was on the floor all the time greeting people asking how we were I am a regular customer there so I miss the warm personal touch

Most Home Depot stores are reliable and provides for a good customer experience. Although visiting 1246 HD Store yesterday, showed us a great customer service, because of one exceptional sales associate went beyond expectations and showed value to be regarded as important. Showed honesty and trustworthy as being the most important bases of sales and marketing. Wow factor was achieved.