#1 Home Improvement Retailer

Henrietta #1246

Store Details

Contact Us
Pro Service Desk(585)240-8430
Store Hours
Mon: 6:00am - 8:00pm
Tue: 6:00am - 10:00pm
Wed: 6:00am - 10:00pm
Thu: 6:00am - 10:00pm
Fri: 6:00am - 10:00pm
Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
770 Jefferson Road
Rochester, NY 14623
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We're making shopping easier & safer during this difficult time.

StoreHeroCurbside ImageCurbside PickupOrder online and we'll bring your items out to your carLearn more

Nearby Stores

Store Features

  • Buy Online Deliver from Store
  • Buy Online Pick Up in Store
  • Key Cutting
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Free WiFi

Recycling at Home Depot

Did you know?
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This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
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LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details

Welcome to the Henrietta Home Depot. We're excited to help you start your next DIY project.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for Hampton Bay patio sets or electrical supplies we've got you covered. Our knowledgeable associates can help you find exactly what you need. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.

At Home Depot, being active in our community is important to us. In 2018 alone The Home Depot Foundation committed more than $5 million to disaster response in areas impacted by fires, hurricanes and flooding. We are also committed to helping our customers get the job done right, with workshops to give you the skills you need to complete your home improvement project.

We're here to provide the guidance you need every step of the way. Stop by today.

Sincerely,

The Henrietta Home Depot Store Team
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When does the Home Depot Father’s Day sale start at the Henrietta store?
Celebrate the dad in your life with Father’s Day deals from The Home Depot. Visit our Henrietta store between June 09 and June 19 to get everything you need to make Dad’s day. From new grills to power tools and outdoor power equipment, the Home Depot has Father’s Day deals on the perfect gift for the dad in your life.
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How do I check my Home Depot gift card balance?
The Home Depot gift cards are a popular choice during the Holiday season, with givers and doers that can be purchased in-store at our brick-and-mortar stores or online at homedepot.com. If you are a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.
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What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
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Does The Home Depot Henrietta offer curbside pickup?
We deliver curbside and you can order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.

Customer Store Reviews

  • 4.7
    out of 403 reviews
  • 95%recommend this product
95%
Of Customers
Recommend This Store
373 of 394 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (403)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 403 reviews
Very friendly employees
Very friendly employees
by
  • Verified Purchase
  • Recommended
Ivis and the team were very helpful in helping me with the decision and purchase of several doors...
Ivis and the team were very helpful in helping me with the decision and purchase of several doors, door knobs and molding required for a home improvement project.
by
  • Verified Purchase
  • Recommended
Fall
Was a pleasure shopping there, associates very helpful and friendly. Cashing out was a nice experience also...keep up the good work
by
  • DIY
  • Recommended
My Home Depot store is like a candy store for adults. Always find more than what I went in for......
My Home Depot store is like a candy store for adults. Always find more than what I went in for....and if I need help, someone is there to point me in the right direction. The store is always clean, friendly and fun to shop at.
by
  • Verified Purchase
  • Recommended
Jennifer at the Service Desk is wonderful!
After having issues ordering with homedepot.com - Jennifer (JXR1726) at the service desk helped us order our hood range in the store and avoid the $59 online fee. She took the time to walk us back to appliances and provided guidance to the gentleman through ordering the hood range. He was certain the $59 was not an item able to be deleted and she assured him that when he was done with the order she would take care of it. When we walked back to the service desk, she did take care of the $59 shipping charge and then took time to apply our $25 coupon alone with two gift cards. This process took several minutes to figure out because the card reader kept asking for a PIN and once we figured out I had to select cancel - the transaction went through. Jennifer was positive and helpful. She didn't act annoyed or upset during the entire 45 minutes she helped us. Her knowledge and willingness to work with us is what will make me come back to the Henrietta store!! Thank you Jennifer!
by
    • Recommended
    Employees/associates were VERY helpful to me in finding what we wanted to get plus where the bath...
    Employees/associates were VERY helpful to me in finding what we wanted to get plus where the bathroom is and doing the checkout process and help loading the item into our vehicle. Plus, being a veteran, the help our cashier gave to me to get my info into my Home Depot account was greatly appreciated along with them thanking me for my service in USAF
    by
    • Verified Purchase
    • Recommended
    my day at home depot
    the people at the paint department were very help full in letting me know what paint was the best for what i had to do
    by
    • Verified Purchase
    • Pro
    • Recommended
    Delivery folks Matt and Neil were AWSOME, AWESOME, AWESOME!!!!
    Home Depot delivery folks Matt and Neil delivered 22 arborvite bushes and boxwoods right to the spot I needed it. On time, great attitude and made my life simple! I'll be back!
    by
      • Recommended
      Good store experience
      We went in to buy some window caulk and bought a new stove. The price was too good to pass up.
      by
      • DIY
      • Recommended
      Very friendly environment
      Very friendly environment
      by
      • Verified Purchase
      • Recommended
      Found what I needed
      I had a couple of general questions when I entered the store. Douglas quickly answered both. He also directed me to the aisle where the de-humidifiers were located. There were several GE options so I needed assistance so one associate called to another who was knowledgeable on de-humidifiers. Although I do not know her name, she was very knowledgeable. She directed me to the one she felt best suited my situation and gave me some guidance on setting it up. Douglas was the person who checked me out and then had me pull my car up and helped put the heavy piece into my car. The overall experience was pleasant and took far less time than anticipated. The de-humidifier is in place and I am very satisfied with the product and experience. Also would like to say that The Home Depot shows a lot of respect towards veterans - more than other similar stores.
      by
      • Pro
      • Recommended
      This Home Depot location is where I almost exclusively shop for home improvement products and ser...
      This Home Depot location is where I almost exclusively shop for home improvement products and services. The service is good overall and the products I want are usually available. Sales personnel are knowledgeable about what I need and the projects that I am working on. Sales associates are usually friendly and helpful. Sometimes, it takes awhile to find the appropriate associate to help me with the products I need or the questions I have. My last visit to store was to look for organic potting soil for my aunt. Home Depot was the only store in the area that had an organic, odorless potting soil.
      by
      • Verified Purchase
      • Recommended
      Very good store good pricing
      The only store I use. I find everything I need great
      by
      • Pro
      • Recommended
      Associates Shine
      My experiences at the Henrietta Store are always good. I have dealt with the Pro-desk (Don) who arranged for special cutting on sub-flooring and the two guys (Puerto Rica and Dominican Republic) especially helpful in loading subfloorin onto my trailer. Such refreshing experience to see these guys loving America.
      by
      • DIY
      • Recommended
      Friendly staff. I even was asked if I needed help when I didn't. That's awesome coming from emplo...
      Friendly staff. I even was asked if I needed help when I didn't. That's awesome coming from employees that are usually too busy.
      by
      • Verified Purchase
      • Recommended
      Inexperienced Home Fixer Upper
      Being a female home owner who knows nothing about home repair, I like going to Home Depot for the many items that are neatly arranged in the store. I have no trouble finding something needed. Have always gotten great help when needed. I go to Home Depot often, and today went to look at floor tiling, and in the area got idea for kitchen cabinet refinishing/staining. Fun/interesting place to just look and get ideas.
      by
      • DIY
      • Recommended
      Awesome customer service
      We wanted to rent a truck to pick up some furniture we had ordered. From calling the store, to actually renting the truck and returning it, to getting all of our questions answered, we were very pleased. And we felt like we got a great deal!
      by
        • Recommended
        Satisfied experience
        Store was layed out nicely,assocoiates were very helpful and friendly, I will shop there often.
        by
          • Recommended
          friendly and helpful employees
          friendly and helpful employees
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great customer service. Always someone willing to answer your questions and help you find what y...
          Great customer service. Always someone willing to answer your questions and help you find what you need.
          by
          • Verified Purchase
          • Recommended
          On September 6th, Teena assisted me in the Outdoor Garden section of the store, by not only helpi...
          On September 6th, Teena assisted me in the Outdoor Garden section of the store, by not only helping find the products I desired, but also by going out of her way to bring a flatbed cart to me. She went out of her way to save me some time and steps through the store. Bahar was the cashier, and she was most kind to my special needs son. (He wanted to know how she pronounced her name.) Both of these ladies made our experience comfortable, quick and easy. Thank you, Teena and Bahar! Keep up the good work!
          by
          • Verified Purchase
          • Recommended
          Christopher in Garden should be commended & REWARDED for exceptional customer service. If not for...
          Christopher in Garden should be commended & REWARDED for exceptional customer service. If not for him I would not have found the item I wanted to buy. Atta-Guy Christopher!
          by
          • Verified Purchase
          • Recommended
          I love this Home Depot store
          The associates in this store are extremely helpful. Even the manager Armand always seems to be on the floor helping customers.
          by
          • Pro
          • Recommended
          Exceptional Customer Service
          We just ordered a total kitchen renovation from the Home Depot including kitchen, cabinets, counters and sink. The associate in the kitchen and cabinets department was so knowledgeable and helpful in helping us design our kitchen. We still have many more accessories to pick out and will definitely be going back to purchase those items as well. And we recommend the Home Depot for your next kitchen remodeling project. We were very pleased.
          by
          • DIY
          • Recommended
          NOT ENOUGH CHOICES
          NOT ENOUGH CHOICES
          by
          • Verified Purchase
          • Recommended
          We frequent this store more than another store that is about the same distance away in the opposi...
          We frequent this store more than another store that is about the same distance away in the opposite direction of our home. Usually everyone is very friendly and helpful.
          by
          • Verified Purchase
          • Recommended
          This store overall is great in setup and appearance, but it is sorely lacking as for the cashiers...
          This store overall is great in setup and appearance, but it is sorely lacking as for the cashiers basic friendliness and work ethics. Some of the front end cashiers are rude and must be bored to tears. Many times I have been shopping in this store to see cashiers standing leaning against the mini refrigerators (to the point of knocking them over) almost looking asleep.
          by
          • Verified Purchase
          • Recommended
          Great Experience
          The help at the paint section was excellent, quick and efficient. The associate was able to color match a swatch that i had. Another associate was able to show me right where the spackling tools were. All very knowledgeable.
          by
            • Recommended
            This store is well stocked with product at great prices but also with great staff. The staff is l...
            This store is well stocked with product at great prices but also with great staff. The staff is loaded with info that you need or they direct you to somebody that does know. I love that they don't give directions on where to find something but walk you there and then ask if you need more help. That is service! I personally really enjoy a staff member named Reggie and one named Joshua. You will find a favorite as well.
            by
            • Verified Purchase
            • Recommended
            This store has a top notch customer service section as well as experts in the isles. Customer se...
            This store has a top notch customer service section as well as experts in the isles. Customer service special mention Sharde and Musa. Isle assistance: Phillip. Super people who know how to treat people. I will be back.....it is MY store!
            by
            • Verified Purchase
            • Recommended
            Showing 1-10 of 403 reviews