Reviews for Honolulu #1701

Went in for one item and bought more than because of customer service atmosphere

I never cease to be impressed by the warm and friendly welcome, the helpful & knowledgeable staff and the friendliness and efficiency at every touchpoint. Bravo to the entire team at Honolulu Home Depot

I came ESPECIALLY for this item!!! IT WAS ON SALE!

This location has always been a neighborhood option, convenient and friendly. When you need the more detailed or serious stuff, their selection are pretty deep and vast. The staff is well trained and verse in answering any questions you may have, no matter how dumb I may sound, lol. Great store to fill those home needs.

A Home Depot representative by the name of "JB" went over and beyond to accommodate my needs and price of a product that was not available. JB took the initiative to speak to a manager by the name of "Denny" to full fill the product and price that was no longer available. JB's customer service was excellent, and i believe he is a great asset to the Home Depot company.

Thank you Marlene for making my experience at Home Depot so painless and fun.

I was in Honolulu for my wedding. At 75 years young, I am not quite as energetic as I once was. I was very please with how folks in the Customer Service Department and the Garden Department and the Key Department were so helpful. I may not be a Katarina, even though I livedc20 years in your beautiful state and Hawai'i is really in my heart, still.i know and appreciate the Aloha spirit when I see it and experience it. Mahalo to all of the employees there at Home Depot on Alakawa St. Whether you dealt with me or worked to keep the store stocked and clean, you are all standouts to me. A big MAHALO to all of you!

Always my first choice.

Cheryl and Barbara in the gardening department know their stuff - what grows, what doesn't, how to help an ailing plant thrive and more. Thank you Cheryl and Barbara!

Received excellent help i selecting paints from Sam. Very detailed assistance with paint selection: sheen, color details, brush/roller selection

I bought a Ryobi vacuum.I am very satisfied because on sale and the cashier offer me crerdit card and got approved I get big discount again.

I visit the store regularly. The employees at this store are well trained and very helpful. The take the time to listen & understand & give good solutions

I encountered 2 different Home Depot staff personnelduring my shopping and they were both very helful in meeting my needs and answering my questions.

I appreciated all the effort Tiffinnie Florins put forth in attempting not only in filling my order, but a sincere desire to learn about her own inventory and items we were looking for

Vanessa was extremely rude during checkout and continued to argue over the price of scrap wood.

We recently had to replace our washer. After shopping at various stores, we purchased our new washer from Home Depot. The salesperson was knowledgeable and helpful. The store offered a good selection of various products and delivery was within a week.

An working at the checkout area was very cheerful, friendly, attentive,.. and helped find open register and checked my reciepts. :) Also Maria was very helpful with information on my vertical blind purchase along with her co worker that cut my blinds.

Everyone at this store are committed to giving customers a great experience. From the greeting we got coming through the door, to the multiple employees who asked us if we found what we were looking for, to the guy cutting our lumber. And Kathryn who checked us out, and was a joy to talk with. I've honestly never felt so welcome in a business.

Toilet is the best ever

He was a great substitute light bulb

Needed plumbing answers and ideas -- Ken Kojima is the person to see in the Plumbing Department--excellent knowledge and communication skills

I'm doing renos on my house. Bronson was outstanding, so knowledgeable, helpful and pleasant to deal with. Tiffany was very helpful and pleasant as well. Harley was very attentive and pleasant to work with while collecting items with my contractor. My contractor even said he's never had such nice, helpful, sales representatives & he will be using Home Depot more often now. Thank you so much flooring crew!

From selecting my item to purchase, to escorting me to the cashier, to being treated like royalty at the cash registers, and being "hunted down" with EXCELLENT SERVICE to continue to assist me all the way to my car - THIS HOME DEPOT LEAVES OTHER STORES IN THE DUST!!! THANK YOU SO MUCH FOR YOUR SERVICE!

I came in to buy a kitchen faucet and although I knew basically what I wanted , the many choices were daunting. Booder in Dept. 27 was really helpful. Once I found the right kitchen faucet he doublechecked to be sure it really was what I wanted. He was concerned with making sure his customers found the products they wanted.

Thank you Memo for the correct info on gift card issues and willingness to assist me every way possible.

Thank you so much Unity for checking if I needed help and stopping even if you aren't in appliances and got me help with Bill from Appliances. Bill completed my order for a washer and explained well of the warranty available to me. Patrick Customer Sevice thanks for completing my payment at thefront.

I BOUGHT AN LC REFRIGERATOR AND THE LADY THAT SHE HELPED ME DID A GREAT GREAT JOB.

I always am able to find the right product for the job, thanks to the excellent customer service

Employees were very helpful.

I bought all of my makita handy tools,was all working goods.