#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(205)995-5984

Rental Center

(205)995-5990

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4995 Highway 280

Birmingham, AL 35242

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.7 out of 468 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (468)
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Showing 1-30 of 468 reviews
Wonderful service
From Brito the end we could not have asked for better service. Our sales person in the appliance section was extremely knowledgeable and great help pick out our new refrigerator. The delivery men were very careful and kind.
by
    • Recommended
    New House
    Home Depot has and will continue to help us into our new home. We have purchased gas store, refrigerator, washer/dryer and microwave.
    by
      • Recommended
      Very nice employees.
      I went in this Home Depot to buy some tile for a new house we are building. I had already gone to the Hoover, AL HD and they were out of the tile I was looking for. Liz in the flooring department helped me find the tile I was looking for and was so very nice. I had the incorrect info for the tile I was looking for, but she helped me to find what i needed. I also had another young lady in this department that went and got a ladder to retrieve a box of tile that I could not reach. I did not get her name. She was very tall and very nice. The young lady that checked me out was also very nice. I have to say that everyone I came in contact with last night at the Inverness Home Depot was very nice and helpful.
      by
        • Recommended
        Great store!
        I enjoy shopping in the Inverness Home depot. They have what I need and the employees are friendly and helpful.
        by
          • Recommended
          No dryers in the store
          My dryer died. Went to buy a new one. No salesperson available. No dryers in the store to look at. Had to buy blindly. Lots of hidden charges.
          by
            Excellent customer service!
            Great employees who understand customer service.
            by
              • Recommended
              Great service!
              Dee was friendly and helpful. She took her time & made sure I was satisfied with my purchase. Great service!
              by
                One of the best HD locations!
                Always well stocked, clean, and they get you in and out quickly!
                by
                  • Recommended
                  Good Expeience
                  We shop here often and it’s always a good experience!
                  by
                    • Recommended
                    Tremendous help in appliances from Adair!
                    Received a very helpful bit of advice and direction on my recent order and planned delivery. These people always treat me like I'm their only customer....but special Kudos to Adair for going above and beyond.
                    by
                      • Recommended
                      Genuine & Prompt Service
                      I kinda was considering buying a new Fridge for the garage. After visiting the Home Depot appliance area, the clerk was exceptional in assisting the decision and the Price was highly competitive with FREE Delivery. I’m a Happy Camper!!
                      by
                        • Recommended
                        Helpful
                        Very helpful employees
                        by
                          • Recommended
                          Delivered a damaged fridge and then the wrong replacement
                          Ordered a fridge to be delivered to my office but it was damaged. They delivered a replacement and it was incorrect. I called multiple times and was placed on hold over 20 min. Still waiting on the fridge I paid for.
                          by
                            Be Acknowledged! Customer Service Not a forgotten Art afterall!
                            I love this Home Depot for the simple fact of being acknowledged and treated like they are ready to help you and excited to do so! From the time you enter until you leave, someone greets as you enter and someone always wishes you a great day and thanks you for shopping at their Home Depot when you leave. Way to go Home Depot and Thank You !
                            by
                              • Recommended
                              Always helpful friendly employees
                              Our family has moved and lived up and down the east coast and with each move it’s a comfort to know that a Home Depot is nearby to help make the transition just a little simpler. Always helpful employees that actually care about your needs. Most of them are experienced DIY homeowners or retired contractors. Im always grateful for their advise and suggestions.
                              by
                                • Recommended
                                Nice and clean
                                I needed help locating various washer and dryer items and a man named David helped me.
                                by
                                  • Recommended
                                  Great Experience
                                  Bought a weed eater and blower kit. Customer service was and has been great every trip in this particular store.
                                  by
                                    • Recommended
                                    Great Customer Service by Sandra/Supervisor! There also were no cashiers, and I didn't want to scan my items! Sandra assisted me with a smile! Thank You!
                                    Sandra is the face of what Great Customer Service looks like! Sandra is a supervisor on premise and I appreciate her going above and beyond to assist me with my shopping experience. I will tell others!
                                    by
                                      • Recommended
                                      Great customer service
                                      I’m thrilled with the ceiling fan I bought at this store. The sales associates were very friendly and helpful. I felt like a queen!!
                                      by
                                        • Recommended
                                        Excellent service
                                        I bought appliances, window screens and blinds worth $1634. Loved the service. I also became a pro x memeber
                                        by
                                          • Recommended
                                          Do not purchase appliances from here
                                          Better options exist. Their deliveries are outsourced and like a box of chocolates, you absolutely have no idea what you are going to get. Would have gone with zero stars if allowed.
                                          by
                                            Great place to shop!
                                            I love my experience there just not in the paint department. The lady in the paint department won’t let you pull your own paint. She wants to choose it. She was very rude and took people in front of me even though I was there first, besides that the experience from there was great.
                                            by
                                              • Recommended
                                              Fast and Friendly Service
                                              Ron in the plumbing atea was Outstanding! So kind and helpful!
                                              by
                                                • Recommended
                                                They are the best
                                                They always make my shopping experience fun. The have the sweetest and most helpful staff.
                                                by
                                                  Customer Service is Wonderful
                                                  I make many small purchases for jobs I have to complete and I am always treated with enthusiasm and kindness.
                                                  by
                                                    • Recommended
                                                    Bought more than the wife wanted
                                                    The wife sent me to get a security chain for the front door…….over 200 dollars later, I finally found the register. Lol so many items I didn’t know I couldn’t live without!! lol overall great experience until I got back home with the multiple items!! Lol
                                                    by
                                                      • Recommended
                                                      One of the Best Home Improvement Stores! We love shopping there!
                                                      The Home Depot store at Inverness is the store we go to when we need anything for home improvement needs. The employees at this store know the product locations in the store. They never direct you to a wrong location. They are very friendly and helpful. We never have had a bad experience when shopping here.
                                                      by
                                                        • Recommended
                                                        Great shopping experience
                                                        Great experience at Home Depot on Hwy 280, Neil and Jaun went and beyond to make my shopping experience an amazing one
                                                        by
                                                          • Recommended
                                                          Helpful
                                                          Shandra and Brittney made me feel special during my visit and very helpful. Great assets to your store. They helped me pick out and buy a new toolbox! Thank you ladies!
                                                          by
                                                            • Recommended
                                                            Always a friendly experience
                                                            We went in to look at countertops never thinking we would purchase them from a big-box store. We met Rachel and she showed us several options. We were surprised at how competitive the prices were to direct suppliers, even lower on some. Rachel’s expertise in knowing how the finished product should look was refreshing. You don't find many people now who care about their job or others enough to invest in either. Her command oroduct, design, layout, and how we wanted the finished product to look gave me and my wife the confidence to trust Home Depot with our order. We are looking forward to the install.
                                                            by
                                                              Showing 1-30 of 468 reviews

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