Reviews for Kenner #349

I had on line purchase issues since 1/18/22. Thought I finally got it resolved. After getting the product we ordered 1/18/22 and 1/20/22 which either day, the product was not available, I found the product which was just rec'd at the store today. Upon checking out, I had yet another issue with the e gift card. Logan, Anitress, and Nell worked on the issue till they completed the purchase at the store. Explained all to me. Used poise, calming tones, compassion, understanding, listened to what the issue was and understood it. Excellent customer service from all three ladies.

The store needs a serious going over. Employees are the only asset I see at this time. They are very kind and helpful. Due to the lack of plumbing supplies, I had to go to your competition, of which they had what I needed as well as an abundance of needed supplies. This location is convenient for me and I would love to see it turn around. I have not completely given up on HD, however for me to continue to patronize you store, I will need to see some improvement on how the facility is kept. Thank you for your time.

I bought a refrigerator and employee constantly rolled her eyes when asked a question!

Needs to work on more staff and product knowledge

Many contractors. Hard to park

I purchased shingles and needed assistance loading them into my vehicle. Instead of getting the assistance he threw a fit laughed and waited for a manager to come out before they started loading in a system. Upon loading my material, it was done in a non-caring destructive manner and damaged some of the material that was purchased.

I have visited so many home Depot but this one have best pro desk employees

I shop at most of the local HD stores. This store, by far, has the best pro desk. My sales lady, Sabra, as well as the other sales ppl, goes above & beyond.

Love this store! It’s busy but the people take good care of you

Very helpful associates

Very efficient pro desk

Everything is fairly easy to find and locate in the store. Most associates are helpful, although some appear to not enjoy their jobs so they aren't very attentive to customers in need of assistance. I was hoping to get another associate to help with my order I needed to place but I received the one with the most attitude and rudeness. I completely understand why people say customer service jobs are not for everyone. Otherwise, I had a good visit in finding what I want and it being available to order for delivery.

LOVE THE GARDEN CENTER, BEAUTIFUL FLOWERS AND PLANTS TO CHOOSE FROM. VERY EASY TO FIND EVERYTHING YOU NEED. EASY CHECK OUT AND GOOD SERVICE LOADING THE CAR.

The Home Depot store in Kenner showed me what a true sales lady Robin was she new what she was doing and did the job, she is an excellent employee

A very nice shopping experience.

Looking for an AC deflector. James asked if I needed something. Proceeded to find the deflector on a top shelf. Got a ladder and got it down for me. He was very polite and helpful.

Kenner's pro desk is the best!!

I AM HAPPY TO GO TO THE HOME DEPOT STORE !!!!

The new self checkout lane causes people to leave their purchases behind due to the bags being on the wrong side of the monitor. You have to step back to use the credit card system and when you are finishes you walk out without ang bags, only what is in your basket.

Most employees are helpful.

Shopping there for many years! Bought just about ever product available! Always Happy!

I had great service at the store today!!!

This is 1 busy store but was very efficient for shopping and checkout...my new go-to for home improvement store...

Employees in the appliance department were very quick to serve me. They were friendly, and greeted me sincerely with smiles. The store was clean. In this day and time, customers want to experience professional, friendly service from knowledgeable associates. The Kenner Home Depot gets an "A" PLUS on possessing these qualities!

Excellent help from product selection to our check-out experience. You guys do an outstanding job! Products were easy to find, sales assistance offered critical advice that helped us complete our project. The store was clean and the salesclerk at the register was VERY kind. With Appreciation.

Fast service and Helpful and Friendly Employees!

Improved employee attention. Historically finding a knowledgeable employee or an employee for assistance is a crap shoot.

All employees are always friendly and helpful.

If you need help this is the place to find it. Ask for Jonathan!

Rhonda was very helpful. She explained my exchange and directed me exactly to where I needed to goto find my the items I was looking for. She is an asset to Home Depot.