#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(410)368-1114

Tool & Truck Rental

(410)368-1110

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3750 Commerce Dr (lansdowne)

Halethorpe, MD 21227

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 541 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (541)
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Showing 1-30 of 541 reviews
Consistent great service and commitment to excellent customer assistance finding the right item
We always seem to find what we need for our home here. The staff members are extremely helpful and motivated by a visible commitment to service.
by
  • Verified Purchase
  • Recommended
EXCELLENT CUSTOMER SERVICE!
I went to The Home Depot about a week ago to purchase a microwave and applied for a card while I was there but was denied. I tried LOL but anyway, a really nice customer service rep.."can't mention names on here but she knows who she is" told me that even if I was denied that she'd give me a discount if I purchase the microwave that day. I went up to her and said I'm back to purchase the microwave and she welcomed me with her smile and gave me the discount as she promised. Just want to say thank you for a pleasant transaction and hope all of your days are just as wonderful as you are! Thank you
by
  • Verified Purchase
  • Recommended
GREAT STORE EXPERIENCE
THE STORE WAS WELL STOCKED AND HAD THE WHAT I WAS LOOKING FOR TO COMPLETE THE PROJECT
by
  • Verified Purchase
  • Pro
  • Recommended
Great store & great employees.
Well stocked, well trained friendly helpful staff, store well maintained, clean, well lit very easy to shop.
by
  • Verified Purchase
  • DIY
  • Recommended
Great Store Experience
Store was well stocked, good prices, well trained, friendly, efficient staff, store is clean, well lit, easy to shop.
by
  • Verified Purchase
  • DIY
  • Recommended
Great store Great employees / happy customer.
In store experience was great. Was one of three trip's on this day. Had to finish off my patio deck I made for my new 10'x8' shed That I brought at this store. Everything I needed was in stock.
by
  • Verified Purchase
  • Recommended
Great store Great employees
Great experience ! As always. Great service. Good store.
by
  • Verified Purchase
  • Recommended
MY FAVORITE HOME DEPOT
ALWAYS HAVE WHAT I NEED OR SOMETHING SIMILAR TO COMPLETE MY SHOPPING.
by
  • Verified Purchase
  • DIY
  • Recommended
Great store Great employees
Store has most everything I need when I go there. If not I order it online and have it delivery for free.
by
  • Verified Purchase
  • Recommended
Weekend Shopping
I was in need of assistance locating a pvc pipe for connecting my dishwasher to my sink. I asked a gentleman by the name of Tom if he could assist me. Tom was friendly, had a genuine interest in providing me the best customer service and products home depot has to offer. I was so greatful, I even hugged him! This store has a few really great employees and should hire more people such as Tom in the future.
by
  • Verified Purchase
  • DIY
  • Recommended
1 found this review helpful
EXCELLENT EMPLOYEE ASSISTANCE!
I'M USED TO SHOPPING AT ANOTHER STORE LOCATION. THIS STORE HAS A FEW ITEMS PLACED DIFFERENTLY THAN WHERE I WOULD FIND IT. THE STORE EMPLOYEES ALL HELPED ME LOCATE, ( AND REACH), ALL THE ITEMS I WAS SHOPPING FOR.
by
  • Verified Purchase
  • Recommended
Great selection of spring plants - good experience!
I got what I needed and the associates were pleasant and helpful.
by
    • Recommended
    1 found this review helpful
    Informative visit
    I was very satisfied with the assistance I received in the paint department.
    by
    • DIY
    • Recommended
    More than I expected. Had to wander around a bit to find an associate. However, once I found Pam. Everything went well.
    More pleasant than I anticipated.. Had to wonder around awhile until I located an associate. Pam (in the baseboard dept) assisted me originally & was most helpful. I had purchased an incorrect item from another store & Pam explained why she thought that sales associate provided me w/the incorrect product (it can be returned) I then met w/Charles & Breonah in the bath dept. They both were so friendly, knowledgeable & all 3 were SO PROFESSIONAL
    by
      • Recommended
      It had what I needed, I got what I needed, and it works for me.
      This ain't a summary, it's just a way to fill this in.
      by
      • Pro
      • Recommended
      Very Friendly and helpful service
      Shanneeka was the cashier/associate that was extremely friendly and helpful to me while shopping in the garden center. She expedited my request to use my garden club member coupon quickly and without a negative attitude when there was an initial problem. I would go back to this Home Depot just for her friendly service!
      by
      • DIY
      • Recommended
      Never have a problem
      I am always pleased with this location if I have a question I am comfortable asking any associate. If they dont have a answer they find a associate to better serve me.
      by
      • DIY
      • Recommended
      tool rental
      I was very impressed with an associate at the tool rental .He was helpful,cordial,patience and professional.I asked questions because I was not sure what tool to rent for a project,he took the time and explained to me as well as suggest the type of nail to use.
      by
      • Pro
      • Recommended
      One of the better Home Depot's in the area.
      I found everything I needed without problems......
      by
        • Recommended
        cleanliness of the store
        The cleanliness of the store.The store was clean,and warm.It was so cold outside ,but the store was warm and soothing,I found what I needed and was out before I could count to ten.
        by
        • Pro
        Pleasant associates
        As soon as I walked in I was met with a bubbly young woman smiling and greeting me,she further asked If I need help,when I replied yes,she asked what I needed help with,based on my need,she called an associate for that section. Thank you Home Depot Associates you are all great!
        by
        • Pro
        • Recommended
        Major Appliance
        Great selection associate was very helpful on Major Appliance purchase
        by
          • Recommended
          GREAT CUSTOMER SERVICE AT THE PRO DESK
          RECEIVED GREAT SERVICE AT THE PRO DESK DURING MY LAST TWO VISIT!!!!!!!
          by
          • Pro
          • Recommended
          My Emergency Store Visit
          This was my 1st visit to this Home Depot. All of tbe store associates were helpful and friendly. I needed assistance with the self pay and the associate helped me through the process. She also directed me where to look for a cellphone charger. I found a young man there who stopped what he was doing to go to the area and help me search for one. Unfortunately, they were out of stock. Other employees smiled or greeted you as they walked by. This store is not near me but I'm glad for the positive experience. I would go back and recommend to others.
          by
            • Recommended
            Great customer service
            Ali was very helpful, professional and courteous. I was greeted with a smile and she guided me appropriately throughout the store.
            by
              • Recommended
              experience
              Good service from most .some associates are reluctant to assist which I then report them to the cashier who then assist me in reaching a manager.
              by
              • Pro
              • Recommended
              Awesome Shopping Experience!!!
              Dane , the store associate and Chris the store Manager made my shopping experience amazing! They treated me like a most valuable customer and ensured that I got exactly what I needed and wanted. I had looked in 3 other Home depot stores and not one person helped me. When I came to the Carpet Department of the Halethorpe store, Dane immediately offered his help and guided me in making the perfect purchase. He was knowledgeable about the size, material and pricing of the carpets as well as the density. When I had a question about the display, he called Manager Chris who added information that resulted in my buying the perfect carpet. Dane wrapped up the carpet in plastic, put it onto the cart and even loaded into my truck (in the freezing cold). Dane and Chris went above and beyond to ensure that I was completely satisfied . I will definitely shop here again and highly recommend this store to everyone who wants excellent service and products!
              by
              • DIY
              • Recommended
              2 found this review helpful
              Always easy and a pleasure
              Almost always have what I need at decent prices and store staff is always extremely helpful.
              by
                • Recommended
                Great Service
                Cashier Darlene was of great help. I will be visiting the store more often this if type of service remains. Keep up the great work.
                by
                  • Recommended
                  great
                  the associate that helped was very pleasant & nice
                  by
                  • Pro
                  • Recommended
                  Showing 1-30 of 541 reviews

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