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Filter Reviews By:Rating, Profile, Gender, Age (528)
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Showing 1-30 of 528 reviews
Apr 1, 2016
Informative visit
I was very satisfied with the assistance I received in the paint department.
by
DIY
Recommended
Mar 21, 2016
More than I expected. Had to wander around a bit to find an associate. However, once I found Pam. Everything went well.
More pleasant than I anticipated.. Had to wonder around awhile until I located an associate. Pam (in the baseboard dept) assisted me originally & was most helpful. I had purchased an incorrect item from another store & Pam explained why she thought that sales associate provided me w/the incorrect product (it can be returned) I then met w/Charles & Breonah in the bath dept. They both were so friendly, knowledgeable & all 3 were SO PROFESSIONAL
by
Recommended
Mar 20, 2016
It had what I needed, I got what I needed, and it works for me.
This ain't a summary, it's just a way to fill this in.
by
Pro
Recommended
Mar 20, 2016
Very Friendly and helpful service
Shanneeka was the cashier/associate that was extremely friendly and helpful to me while shopping in the garden center. She expedited my request to use my garden club member coupon quickly and without a negative attitude when there was an initial problem. I would go back to this Home Depot just for her friendly service!
by
DIY
Recommended
Mar 12, 2016
Never have a problem
I am always pleased with this location if I have a question I am comfortable asking any associate. If they dont have a answer they find a associate to better serve me.
by
DIY
Recommended
Mar 7, 2016
tool rental
I was very impressed with an associate at the tool rental .He was helpful,cordial,patience and professional.I asked questions because I was not sure what tool to rent for a project,he took the time and explained to me as well as suggest the type of nail to use.
by
Pro
Recommended
Mar 7, 2016
One of the better Home Depot's in the area.
I found everything I needed without problems......
by
Recommended
Mar 3, 2016
cleanliness of the store
The cleanliness of the store.The store was clean,and warm.It was so cold outside ,but the store was warm and soothing,I found what I needed and was out before I could count to ten.
by
Pro
Mar 3, 2016
Pleasant associates
As soon as I walked in I was met with a bubbly young woman smiling and greeting me,she further asked If I need help,when I replied yes,she asked what I needed help with,based on my need,she called an associate for that section.
Thank you Home Depot Associates you are all great!
by
Pro
Recommended
Mar 2, 2016
Major Appliance
Great selection associate was very helpful on Major Appliance purchase
by
Recommended
Feb 26, 2016
GREAT CUSTOMER SERVICE AT THE PRO DESK
RECEIVED GREAT SERVICE AT THE PRO DESK DURING MY LAST TWO VISIT!!!!!!!
by
Pro
Recommended
Feb 19, 2016
My Emergency Store Visit
This was my 1st visit to this Home Depot. All of tbe store associates were helpful and friendly. I needed assistance with the self pay and the associate helped me through the process. She also directed me where to look for a cellphone charger. I found a young man there who stopped what he was doing to go to the area and help me search for one. Unfortunately, they were out of stock. Other employees smiled or greeted you as they walked by. This store is not near me but I'm glad for the positive experience. I would go back and recommend to others.
by
Recommended
Feb 18, 2016
Great customer service
Ali was very helpful, professional and courteous. I was greeted with a smile and she guided me appropriately throughout the store.
by
Recommended
Feb 17, 2016
experience
Good service from most .some associates are reluctant to assist which I then report them to the cashier who then assist me in reaching a manager.
by
Pro
Recommended
Feb 14, 2016
Awesome Shopping Experience!!!
Dane , the store associate and Chris the store Manager made my shopping experience amazing! They treated me like a most valuable customer and ensured that I got exactly what I needed and wanted. I had looked in 3 other Home depot stores and not one person helped me. When I came to the Carpet Department of the Halethorpe store, Dane immediately offered his help and guided me in making the perfect purchase. He was knowledgeable about the size, material and pricing of the carpets as well as the density. When I had a question about the display, he called Manager Chris who added information that resulted in my buying the perfect carpet. Dane wrapped up the carpet in plastic, put it onto the cart and even loaded into my truck (in the freezing cold). Dane and Chris went above and beyond to ensure that I was completely satisfied . I will definitely shop here again and highly recommend this store to everyone who wants excellent service and products!
by
DIY
Recommended
2 found this review helpful
Feb 13, 2016
Always easy and a pleasure
Almost always have what I need at decent prices and store staff is always extremely helpful.
by
Recommended
Feb 13, 2016
Great Service
Cashier Darlene was of great help. I will be visiting the store more often this if type of service remains. Keep up the great work.
by
Recommended
Feb 12, 2016
great
the associate that helped was very pleasant & nice
by
Pro
Recommended
Feb 8, 2016
WHEN AND NWHERE i NEEDED YOU
i NEEDED BLACKTOP PATCH AND , FOR SOME REASON, ITH HAD BEEN MOVED TO THE END OF THE AISLE RIGHT UP FRONT.. i DIDNE HAVE TO LOOK FOR IT SO i WAS OUT IN FIVE MINUTES. GOOD JOB MICHELLE AND CREW
by
Pro
Recommended
Feb 4, 2016
wonderful store excellent time
the store was very clean the person who helped me was very helpful. you have a great deal of items in every money state for everyone to find something
by
Recommended
Jan 28, 2016
HALTTHORPE BRANCH
I HAVE NEVER HAD A BAD EXPERIENCE AT ANY HOME DEPOT. STAFF ARE ALWAYS FRIENDLY, HELPFUL AND WELL INFORMED. I USUALLY SHOP AT THE HALETHORPE STORE, IT IS ALWAYS CLEAN, WELL KEPT AND USUALLY WELL STOCKED.
by
DIY
Recommended
Jan 18, 2016
GOOD STORE
GOOD STORE WILL COME BACK. GOOD PEOPLE THIS QUESTIONIIS GETTING ON MY NERVES.
by
Verified Purchase
DIY
Recommended
Jan 15, 2016
Storm Door Purchase
There was a problem with my purchase, but the sales people were extremely helpful. They cheerfully went above and beyond what could be expected to work it out.
by
DIY
Recommended
Jan 13, 2016
This is the title of the review. It's the review title
I got what I needed, and it was easy to find it. If I needed to write any more in this review, I would. Is this long enough now??
by
Pro
Recommended
Jan 8, 2016
Above and Beyond
Today I received above and beyond service from the Home Depot store in Halethorpe... The man who helped with the fan was awesome. He looked like he enjoyed his job by helping us out. There was no sign of irritation when helping us. The cashier and front end manager went above and beyond while dealing with us. We had lots of questions and there were right there answering everything we asked. Good job Barb and Ashley. Thanks for dealing with us today!!!
by
Pro
Recommended
Jan 7, 2016
Associate Assistance
I had an ususual problem -- covering my stove's electronic panel to prevent cats from turning on my oven. I searched throughout the store to find something that would resolve my problem. An Associate, named Charles, not only approached me to see if he could assist, but he also brainstomed to help find a resolution-which he did. Not was he instrumental in finding a resolution for me, but he also took the initiative to adjust the product to the size needed so I could use it to cover the electronic panel. He is an associate who was not only ingenious, but he also volunteered to cut the product down to size. He took ten extra miles to satisfy me as a customer. Thank you, Charles. Oh yes, and Charles -- it works great!
One extremely satisfied customer!!!!
by
Recommended
Jan 5, 2016
Great Store Experience!
The store was clean and the all the products I needed were available. The associate in Plumbing was very friendly & helpful. I was in and out in just a matter of minutes.
by
DIY
Recommended
Jan 2, 2016
good
store was clean. associates was very helpful in cutting the wire an giving me tips on how to clamp it.
by
DIY
Recommended
Dec 29, 2015
Ready and available
Got great help from the associate in the plumbing section.
by
DIY
Recommended
Dec 24, 2015
CEO
Very friendly store with good prices varst variety of items to shop at one place . Keep it up.!!!