#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(815)636-3102

Tool & Truck Rental

(815)636-3108

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1580 W Ln Rd

Machesney Park, IL 61115

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 434 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (434)
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Showing 1-30 of 434 reviews
Great store
Very clean and organized friendly associates throughout store as well
by
    • Recommended
    I love these guys
    Tonight Mr. Kim and Ms. Mercy took wonderful care of us! Mr. Kim greeted us with a smiles when we walked in. He asked how we could help. We asked if there were any craft sets left from the event. He really searched for us! When he found none he took our name and number in case an employee in the morning knew where they were. He also helped us find a dowel. At the check out, Ms. Mercy was so kind. She helped us right away and made check out so simple. She was quick and happy to help us!!!
    by
      • Recommended
      " Attention Shoppers "welcome Home. We are here for you!
      Homedepot provides a service no one else can offer. Such as independent electrical wire purchasing, at any length and wire gage. Which is not offered at any,, and I mean Any other store. So a small electrical job can be achieved at a very low cost for the average home owner, or a beginner technician. I have saved and made a lot of money at Homedepot. And they also have the best fruit trees available anywhere in the country. Homedepot is number one for me when it comes to running my small business. Thank you.
      by
        • Recommended
        They know their appliances!
        I'm extremely happy with the help that I received from Amanda and Lee. I am looking forward to using my new appliances.
        by
          • Recommended
          Superior Quality Tools
          You can find a variety of tools at a lot of home improvement stores, but if you are looking for professional tools, you really need to go to Home Depot! Their selection far outweighs the rest.
          by
            • Recommended
            Updated our house
            We updated about 90% of our house. The remodel went great. It was very affordable.
            by
              • Recommended
              THANK YOU AGAIN HOME DEPOT!
              We can not say enough about Home Depot. Management, Employees knowledge and great customer service, Prices, Cleanliness of store and restroom...everything. And, if you worried about that 11% savings at other stores..Home Depot matches that and no hassle with mailing off forms, do it on line quick and easy! THANK YOU HOME DEPOT!
              by
                • Recommended
                Great customer service
                Always a pleasure shopping here, always someone to help and assist you with a find or loading. So much better than other places hands down.
                by
                  • Recommended
                  Best ever
                  This is the only place that I go for my lumber and have it cut and supplies that I need. I found that the older staff tend to be very helpful friendly and not in a rush to get you over with. Usually my son comes with but today I was alone. Today I had a guy called Sarge I believe ,anyway he went above and beyond to help this old gal out, he helped me get the best price and got the most cuts off of a piece of wood and even helped me get the screws that I needed and hooks! then after cutting my wood I was confused at how many that I got and how would I say so at check out to pay the right price? Well Sarge to the rescue he walked me to cashier and did it all and never ever did I feel rushed I am so thankful for workers like him thank you Sarge.
                  by
                    • Recommended
                    Very friendly people and very helpful.
                    I’m use to going in to stores an wandering around trying to find what I need because nobody seems to to have enough help. That didn’t happen here, Got help the minute I walked in.
                    by
                      • Recommended
                      Great service
                      Big shout out to this young lady Alejandra who was so helpful with a great smile and great attitude. Great to see a young person doing so great. Hope you get your chickens.
                      by
                        • Recommended
                        Always has what I need.
                        It's very east to fine what you need and they usually have it in stock.
                        by
                          • Recommended
                          HVAC
                          Rusty was great! Very informative, answered all my questions and was extremely polite! Due to his great work, honesty I will continue to do business with HomeDepot for my HVAC system.
                          by
                            • Recommended
                            Great help!
                            I have bought many things at this HD, and have had help every time I need it, which is most of the time! Love the helpers!
                            by
                              • Recommended
                              Happy I purchased DWE7491RS
                              I purchased product today and set it up. Setup time was about 2 hours from unboxing to assembled. The instructions for stand were at first a little confusing but after laying parts out I could see how they matched instructions and it went together pretty easily. the package for the stand (Cart) contained the screws/bolts and nuts plus the tools required for installation. I used my own 13mm socket and ratchet. The assembly for the saw to the stand (cart) was very easy. I had trouble figuring out how to mount saw guard assembly. I watched you tube video and found out I just needed to pull a lever and I could mount the guard assembly. Overall I am very happy with my experience getting saw up and running.
                              by
                                • Recommended
                                Great employee
                                Recently we went to the Machesney Park Home Depot to purchase parts to fix a toilet. Terry in Plumbing was amazing. He knew exactly what we needed and went out of his way to make sure all the parts fit together. Couldn't believe how much time he spent with us.
                                by
                                  • Recommended
                                  Kitchen Design made easy
                                  If you’re looking to do a kitchen remodel. See Emily at the Machesney Park Home Depot. She has been amazing every step of the way. Has made updates for us and has kept us up to date with everything there. We just finished the design and order. Can’t wait to have our new kitchen installed!
                                  by
                                    • Recommended
                                    Selection
                                    Had multiple brands, easy selection.
                                    by
                                      • Recommended
                                      Buying a Toro snowblower
                                      A store associate by the name of Joe Keck helped me with my purchase and Joe was very knowledgeable regarding my purchase and even carried items for me and Joe went out in the 16 degrees weather to help me load my new snowblower in my vehicle.. thanks Joe Keck and God bless you!!
                                      by
                                        • Recommended
                                        I love me some Home Depot
                                        I always seem to find what Im looking for. The people are always present and ready to assist you. Just a good store to shop at!
                                        by
                                          • Recommended
                                          Great Customer Service
                                          Personable and friendly. Seemed to take pride in his job. Helped me to my car with the oversized item.
                                          by
                                            • Recommended
                                            service
                                            very friendly service!
                                            by
                                              • Recommended
                                              Poor service
                                              Employees seem unhappy.
                                              by
                                                Very helpful staff
                                                I shop at alot of different stores i would say this is the best one by far
                                                by
                                                  • Recommended
                                                  Great Service
                                                  We were helped at the self checkout without having to ask. Friendly and knowledgeable staff.
                                                  by
                                                    • Recommended
                                                    My Comments
                                                    Very satisfied.. I’m a very loyal Homedepot customer ..
                                                    by
                                                      • Recommended
                                                      Very helpful and knowledgeable staff.
                                                      Very helpful and knowledgeable staff.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Any DIY Projects and you need assistance talk to EJ his knowledge and great customer service is a...
                                                      Any DIY Projects and you need assistance talk to EJ his knowledge and great customer service is above and beyond he will guide you in the right direction every time.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      This is the best store ever!!!Every time I shopped I met a new friend!!My new friends became like...
                                                      This is the best store ever!!!Every time I shopped I met a new friend!!My new friends became like family I appreciate their hard work, patience, empathy, and heart!!!You have made a sobering day into a wonderful day!!Thank you Dana Service Desk Pro High energy & solution maker you rock!!Lana & her mini twin beautiful smiles knowledgeable of tools; Tyler,Will, Logan My wood professionals; Alex My “Peace & Calming” & Serg Head Hancho AKA papa of empathy…You all Rock & Make anyone feel part of your Family. We thank you so much I/We are touched for your knowledge & generosity going beyond for others!!!
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Great service, fair prices, friendly staff… we will be back
                                                      Great service, fair prices, friendly staff… we will be back
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Showing 1-30 of 434 reviews

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