#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(305)899-5512

Store Hours

Mon-Wed:
6:00am - 11:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 11:00pm

Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12055 Biscayne Blvd

Miami, FL 33181

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 652 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (652)
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Showing 1-30 of 652 reviews
Wonderful Home Depot
Just wanted to comment about my experience with the customer service in this particular store. Check out agent took the time to listen to my problem and went the extra mile to resolve the issue.
by
    • Recommended
    Shout out to my dawg Meka
    She cool af and noticed my custom @heavensfull_ shoes that made my day
    by
      awesome customer service
      Merlynn is an exceptional customer service rep!
      by
        • Recommended
        A grade for idea, D - support, too much time wasted, frustrated with not getting all in one store
        I cannot speak numbers but it seems to me that the introduction of the store was the reason that it brought us back. Maybe a lot more sales if people would find what they want and even more sales if experts advise and suggest to needing customers
        by
          Customer service Miami style
          Thank you to cashiers Yolanda and the kid in the Garden outside area. They made the shopping experience better than the floor associates. Don't ask questions and go straight to the cashier. It will save you the rudeness and aggravation.
          by
            • Recommended
            Clean place
            This is one of my favorite Home Depot locations. Fran is friendly and has excellent customer service skills.
            by
              The website that drives you to the store-stinks
              I dread going to this store because there is always a shortage of items and the service is-what service! The coconut grove store is smaller but is better merchandise and the service is far superior
              by
                Amazing customer service!!
                I had a lot of questIons about paint because I’m new to the Do it yourself platform! Carlos was soooo resourceful. If I had a question, he had an answer. He didn’t make me feel like I was aggravating or annoying him. He also had other customers but took care everyone with a smile! Because of him, I’ll definitely be going back!
                by
                  • Recommended
                  Great experience
                  Happy with everything I bought
                  by
                    • Recommended
                    Great customer service
                    The young lady Yolanda help me lot and she was very polite and patient with me. She shows amazing customer service
                    by
                      • Recommended
                      No one offers their help
                      The store is pretty rude in general. Except for a very few employees,they do their best. Good luck if you need any help in the plumbing department or hardware, the only reason to come back is because there’s no competition.
                      by
                        Toital Lack of Service!
                        I went to buy a replacement pantry door (standard measurements) so that Home Depot could install. Wanted to give zero stars First you have to pay for someone to come out and measure. Paid for that $40. It's been two weeks, and no one has called (they said it would be a day or two before the call. call). Calling the store doesn't help. They don't pick up the phone.
                        by
                          Good Customer Service
                          Cashier was nice smiled and greeted me and recommended the surgery
                          by
                            • Recommended
                            Amazing customer service!
                            I needed mulch and to rent a truck. I interacted with 3 employees and all three blew my mind regarding how helpful, happy to help, and just great attitudes they expressed. It is a wonderful feeling when not just 1 but all 3 exceed your expectations. Thanks for the experience Sergine, Fred, and Essene.
                            by
                              • Recommended
                              Best home improvement store in a 20 mile radius
                              I always drive back to this store because the staff in this neighborhood seems to be the most polite and the most knowledgeable and the most willing to help..
                              by
                                • Recommended
                                Great customer service!
                                The Home Depot located on Biscayne Boulevard in North Miami, store #6322, has great customer service. I would recommend it to anyone doing personal home renovations, or personal home improvement. Thank you.
                                by
                                  • Recommended
                                  Excellent customer service
                                  The cashier Frandia spectacular!!
                                  by
                                    • Recommended
                                    A great Customer Experience
                                    I met Queen during my shopping with Home Depot and she was remarkable definitely was a different day on the job!
                                    by
                                      • Recommended
                                      HOMES MADE BETTER BY HOME DEPOT
                                      I've made a few purchases and was satisfied with the paint, paint brushes, bins, fire extinguishers and chips for my grandson!
                                      by
                                        • Recommended
                                        Great service
                                        best service ever KUDOS to Tisha
                                        by
                                          • Recommended
                                          Robert Dyson, Appliance Specialist
                                          Robert was absolutely amazing. Best help we've ever gotten in a Home Depot store. Very patient, attentive, even through our change of mind regarding which appliances to get. He went above and beyond to excel our expectations of the whole process.
                                          by
                                            Painting department person
                                            How could you manage to do everything wrong ?
                                            by
                                              BEST STORE
                                              BEEN SHOPPING HERE SINCE THE STORE FIRST OPENED
                                              by
                                                • Recommended
                                                I recommend visiting the store
                                                An associate from Pro area named Nora is very knowledgeable and helpful. Recommend this store and signing up for Pro
                                                by
                                                  • Recommended
                                                  Customer service lacking throughout the aisles
                                                  I went in the store for a new lock, and no one came to help me without asking. Even when I did ask for help, twice, no help came to aisle 25 for locks.
                                                  by
                                                    • Recommended
                                                    EVERYTHING YOU WANT
                                                    BERNIE ! THANK YOU FOR YOUR HELP IN FINDING MY KITCHEN CABINETS. YOU ARE AMAZING !!!!!
                                                    by
                                                      • Recommended
                                                      Great store
                                                      Although this is a smaller Home Depot store, it is neat and the staff is very friendly.
                                                      by
                                                        • Recommended
                                                        Self checkout is great
                                                        Self checkout is so convient. Great to have aisle to get down.
                                                        by
                                                          • Recommended
                                                          Lidia the pro's cashier excellent service!
                                                          Lidia the Pro's cashier excellent service!
                                                          by
                                                            Great customer service
                                                            When you visit the biscayne north Miami Home Depot ask for JoJo she will make sure you get what you need
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 652 reviews

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