Reviews for Natick #2669

I purchased a stove from Home Depot and also purchased the installation service Home Depot arranges with an installer. Was notified of a date for the installer which I agreed to. Installer arrived in the time frame they promised, but Home Depot did not deliver stove until more than 2 hours after installer arrived. Installer could not keep appointment given delay and could only offer next appointment 10 days later. When I called Home Depot, who had arranged both delivery and installation service, was informed they could not directly manage any reschedule issues or assist in a quicker resolution. I now have two stoves in my kitchen as I work on my own to resolve this problem.

I am very impressed that a store this large will provide the labor to sell wire by the foot - and at very reasonable prices.

Home Depot makes it possible to decorate my home and keep it in good repair because they have all the things I need, tools, curtain rods, paint, good cleaning supplies, etc. and I go to one store to get them all.

THERE ARE ABOUT SIX EMPLOYEES THAT I HAVE KNOWN FOR ABOUT 10 YEARS AND THEY ARE TERRIFIC. FRIENDLY GREETINGS AND HAPPY TO SEE ME AND THEY MAKE MY DAY EVEN IF I CAN'T FIND WHAT I NEEDED.

I walked in on a Sunday morning to get ready to seal my driveway. From when I walked in until I left everyone was fantastic. Thank you

Need to have people at the cashiers who can communicate with people. Person I had did not speak any english and could not help me at checkout with a question

Great experience great people and easy to buy in return stuff for us as a contractors we always have some leftovers but at the Home Depot in Natick no problem/In the cashier name Luciano she’s always here with a big smile and lots patience with us

Been to many Home Depots in the area and have discovered that many of employees understand what customer service is about. They not only tell you where you should find and item but will offer to help you actually find the item. I have received undivided attention from a number of the employees at this location and I really appreciate that. Other stores could learn from this store.

I have been going to this HD for over 20 years. They always have what I need and I get great service from the staff. There are some incredibly knowledgeable people in this store in all of the departments and the trips to purchase materials and ask questions have been well worth the trip.

I'm here almost everyday. I'm a contractor and most of your employees are nice especially Fernando, Yansey, Maria and Jim.

The employees were very attentive and knowledgeable about the tool I was looking for and they asked if I needed help not all home Depots do that so it was refreshing to have people that actually wanted to help

Lucretia 5 excellent servicr

Shout out to Larry Grossman and Josiah Ihechukwu who went above and beyond in helping me find a bathroom faucet.

I want to make sure that Home Depot headquarters knows how lucky they are to have Wendy at this company. Wendy makes the difference!! She goes above and beyond to assure the 5 stars customer satisfaction!! She is the reason I will always choose this Home Depot verses other places that I’m used to shop. Hopefully she become a store manager of this location!! She leads by example by giving the best customer service, caring and loving person !!

Wendy was so helpful! She is a very nice person

Home depot of Natick won't let you down! Happy to find the Moen toilet roll replacement that matches our set up!

Hi Folks, I've been shopping at the Natick store for 25 years and I think in all the time I've been purchasing whatever, I've always had a good experience......never a negative one. Thanks for the 25 and hope to have another 25 ahead!!!

I’m happy for her help

Hannah was such a helpful representative that I happened upon in the tools section. She was so helpful and fast. I was in and out in just a few minutes with a cart full of tools for my son for Christmas! Couldn't have done it without her!!!!

You can't sell Christmas trees if there are no employees to help customers buy Christmas trees. I didn't even want to give one star for this review.

My experiences at the Natick Home Depot are always positive, especially in the Garden Center.

The associates were friendly and helpful.

Great, well run store with exceptional employees and products.

Outstanding We depend on this store all the time

Friendly staff, great service and convenient to my house.

Being a disabled Vet, and using an electric cart, it’s very helpful that most employees can direct me to the correct aisle, whether it’s their specific responsibility or not. Saves me driving all over the store

Lines down the isles to check out at 11:50 in the morning! Didn't someone think today was a holiday for some, and we may be busy? Of course, only one register open with a Home Depot employee checking out customers. For a contractor, waiting in line is losing money!!

FOUND EVERYTHING I NEEDED

Associates are knowledgable, friendly and helpful. Offered and helped with loading. Store is clean and well-stocked.