Reviews for Niles #1907

Shaista Ansari gterted me in the Appliance area and assisted in getting another person to show me an item on my list from another area. She then checked out my entire purchase while telling me about the benifits of the Home Depot Credit Card as well as ither Home Improvement Services Home Depot offers. She was pleasant and informative without being pushy. I enjoyed speaking with her and appreciated her outstanding Customer Service. Thank you.

I love shopping at Home Depot. And have done so for many years, and have decidedly come to recognize that Home Depot @ Niles, Il has always delivered on friendly helpful staff and well stocked shelves with the items and products I want and need. It is my "Go To" Home Depot location over others in my shopping sector.

The customer service team is very polite and professional, always ready to help. Excellent service, Thank you!

They do a wonderful job a niles home depot, couldn't be happier with their service and professionalism.

the employees are very helpful and polite.

Don’t have item, can bring in from another store or have delivered (for a fee) but doesn’t honor web price (less than $14/ea) charging full price (just under ($36/ea). No one offered assistance, finally found an associate who was very kind and helpful but only thing he could say with pricing was “it’s the way their system is set up”. Other option was I could drive to city or other suburbs and see if store actually had items in stock (he called another store and no one in dept picked up phone in at least 10 minutes he was on hold).

Purchased an Anderson storm door for just over 400.00 to include hardware and door knob. I was quoted a little over $5100.00 FOR THE SAME door from Anderson. Go Home Depot and kudos to employee Byron for his expertise.

Mrs Ansari is a consummate professional - extremely knowledgeable and helpful

I had excellent experience designing my kitchen cabinet at Niles store. Vlad was very helpful , knowledgeable and kind. Highly recommended.

I recently worked with Vlad /NILES location in the Kitchen Design department, and I cannot recommend him highly enough. He did an excellent job designing my kitchen-his attention to detail, product knowledge, and creativity made the entire process smooth and stress-free. Vlad also provided outstanding customer service, answering all of my questions with patience and professionalism. He went above and beyond to make sure I felt confident with every choice. I am very happy with my experience and would recommend him to anyone planning a remodel.

I've never encountered an unhelpful employee there - they all go out of their way to help and appear to be very hard workers, from plants, to plumbing, lumber, hardware, power tools, paint, cashiers...

They never come to help Coustember.. people working they don’t care about Coustember…. I tell people don’t this location…

Overall good store, some employees are not the friendliest but others are really friendly, they have a good selection and would go there again.

David R.appliance specialist was very helpful in finding the Whirlpool refrigerator we wanted and very knowledgeable in helping find a good microwave to fit in my kitchen.

I’m always happy to shop at home depot

I visited to get help with hanging drapes and photos. Nick noticed my confusion and patiently demonstrated how wall anchors work, guiding me to the right tools for the job. His assistance was exactly what I needed, and I didn’t even have to use a power drill!"

I have been shopping at this store for the past 30 hrs. I am a veteran and I appreciate the discounts I get at the checkout.

Hello everyone. I wanted to thank Alberto for going above and beyond in helping with me with my combo order from Home Depot online. I didn't realize that one defective tool out of six would result in a complication in getting an exchange. Alberto went above and beyond in getting a replacement as soon possible so that I can resume my critical infrastructure work. Thank you. 5/5 stars.

The store was organized and well stocked, they had everything i was shopping for available.

the staff was very helpful and professional. All was well organized and done in the timely manner.

I have consistently been going to this location for over a year and have to say it has been one of the most organized ,cleanest and helpful locations I have ever been to

I did need help placing an order, but Janett helped me save $$$ without me even asking. Super people going above and beyond.

Excellent store to visit and buy everything I needed. Employees were friendly and helpful and store was clean. Easy to grab what I needed and leave.

do not honor the advertised price

Mila, cabinet department lady was so helpful in making my cabinet design. She went above and beyond to help me design my kitchen cabinets layout, worked hard and gave me lots of new ideas to make my dream kitchen. Thank you Mila, you are are rock star.

Anytime I ask a staff member a question they are always polite. If they don't know the answer they quickly find someone who does. Everyone one is nice and friendly. A pleasure to shop there

Always find what I need.

Never had a problem Alway great service

Knowledge of employees was good

My family and I was greeted, welcomed and serviced by friendly, and thankful employees. Awesome store!!!