#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(818)947-5800

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 9:00pm

Curbside:
09:00am - 6:00pm

Location

7870 Van Nuys Blvd

Panorama City, CA 91402

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 615 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (615)
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Showing 1-30 of 615 reviews
I came in for some plywood that had to be cut into shelves. Felix in the lumber department was su...
I came in for some plywood that had to be cut into shelves. Felix in the lumber department was super, super helpful, and quickly picked out and cut all my shelves. It was a great experience, and I was in and out in 10 minutes. I'll be back for sure.
by
  • Verified Purchase
  • Recommended
Rude service
Customer service girl very rude when I made my return. Wouldn't explain how to refund a warranty or return policy. I ordered the product online to avoid any hassle which online is great. The company needs to have secret shoppers to evaluate workers attitudes.
by
    ASK FOR ROBERT!
    Robert will go above and beyond to make sure your every need is fulfilled. He is the ideal employee and he's an absolute gem to work with! you will leave with a smile on your face and you will leave with a smile on your face and warmth in your heart! I've never had such an amazing customer service in my life. I came in with a I came in with a very odd request and he made sure that I left completely satisfied. My 36 lb full silicone mermaid tail is perfectly packaged in a custom-made box that Robert hand made and packaged himself. I can say with I can say with confidence that she will make it where she needs to go and it is all thanks to him! She is $1,300 worth of custom material, and I can say with confidence that she is safe because of Robert!
    by
      RETURNS DEPARTMENT IS TERRIBLE, EMPLOYEES DON,T CARE.
      RETURNS DEPARTMENT IS TERRIBLE, EMPLOYEES DON,T CARE.
      by
      • Verified Purchase
      Best experience ever
      Everyone was so helpful and nice they made shopping fun
      by
        Home Depot is a great store, staff is always well trained, happy, friendly, knowledgeable!!! Its...
        Home Depot is a great store, staff is always well trained, happy, friendly, knowledgeable!!! Its my favorite store LOL
        by
        • Verified Purchase
        • Recommended
        I always get walked to the item I'm looking for at this location. Super helpful. Clean and well...
        I always get walked to the item I'm looking for at this location. Super helpful. Clean and well-stocked store. Thanks!
        by
        • Verified Purchase
        • Recommended
        The Panorama City Home Depot is an excellent store. The stock is large and they have a great var...
        The Panorama City Home Depot is an excellent store. The stock is large and they have a great variety of items. The staff can be very helpful and friendly. While I am not a professional builder, I do many home projects and always go to this location. It is the store that professional builders have referred me to.
        by
        • Verified Purchase
        • Recommended
        Mike in the appliance department was super helpful and friendly.
        Mike in the appliance department was super helpful and friendly.
        by
        • Verified Purchase
        • Recommended
        6/26/2017 Visited the 7870 Van Nuys Blvd #6644 Panorama City Home Depot store to purchase some pl...
        6/26/2017 Visited the 7870 Van Nuys Blvd #6644 Panorama City Home Depot store to purchase some plywood and materials for use in mounting and installing a window air conditioning unit. I received exceptional assistance, customer service and helpful information from several of the store's employees during my visit. It helped me to make an informed decision about what products to purchase and how best to make efficient use of them for my project. And the employees were all professional and friendly. I was able to complete my project the very same day. Thanks Home Depot!
        by
        • Verified Purchase
        • Recommended
        The store is always organized and it was easy to find what you need.
        The store is always organized and it was easy to find what you need.
        by
        • Verified Purchase
        • Recommended
        Every isle you walked in, had at-least one staff offering to help you. Cashier Mark was exception...
        Every isle you walked in, had at-least one staff offering to help you. Cashier Mark was exceptional, kind, and fast.
        by
        • Verified Purchase
        • Recommended
        Shopping part was fine. I ordered carpet but when the final quote came in it was significantly hi...
        Shopping part was fine. I ordered carpet but when the final quote came in it was significantly higher than the store estimate even though the home depot measuring guy gave me the EXACT same numbers I gave for the in store estimate. Very misleading and dishonest. Your employee on the phone said " Oh, that's just how it is". RIDICULOUS.
        by
        • Verified Purchase
        • Recommended
        the store is clean
        the store is clean
        by
        • Verified Purchase
        • Recommended
        store was cleen
        store was cleen
        by
        • Verified Purchase
        • Recommended
        Such great, helpful and fast service today. The employees knew exactly where everything I was lo...
        Such great, helpful and fast service today. The employees knew exactly where everything I was looking for was placed in the store and one of them showed me exactly how to apply tape to a shower head I was replacing. The young man at check out was very pleasant as well. Thank you Panorama City Home Depot. Keep up the great service!
        by
        • Verified Purchase
        • Recommended
        Great store with great service!
        Great store with great service!
        by
        • Verified Purchase
        • Recommended
        Perfect
        Perfect
        by
        • Verified Purchase
        • Recommended
        Get cashiers/customer service staff who are knowledgeable & know how to ring up sales. I called s...
        Get cashiers/customer service staff who are knowledgeable & know how to ring up sales. I called store because your cashier was inept & didn't know what she was doing on a phone sale but NO ONE answered & I was left on hold 10 minutes & finally hung up. This is not the 1st bad experience at this location & it seems won't be the last!!
        by
        • Verified Purchase
        1 found this review helpful
        Great flower and plant department!
        Great flower and plant department!
        by
        • Verified Purchase
        • Recommended
        excellent job, helpful
        excellent job, helpful
        by
        • Verified Purchase
        • Recommended
        love the store, you guys have everything
        I love shopping, I just need more workers,to help on the weekends, lol
        by
          • Recommended
          I live in So Cal. When I come up to do work at my daughters condo, this is my go to Home Depot. F...
          I live in So Cal. When I come up to do work at my daughters condo, this is my go to Home Depot. Friendly employees too!!
          by
          • Verified Purchase
          • Recommended
          Great store, well managed with helpful employees - often more than one per aisle. Stuff they didn...
          Great store, well managed with helpful employees - often more than one per aisle. Stuff they didn't have in stock they promptly ordered from another store for me. Items they didn't stock at all they referred me to specialty stores for.
          by
          • Verified Purchase
          • Recommended
          clean, well stocked store with helpful and knowledgeable employees and fair prices
          clean, well stocked store with helpful and knowledgeable employees and fair prices
          by
          • Verified Purchase
          • Recommended
          Great customer service
          Greg was very helpful. Provided fast and friendly service.
          by
            • Recommended
            Outstanding, helpful service today at this store.
            Outstanding, helpful service today at this store.
            by
            • Verified Purchase
            • Recommended
            Kassandra - Thank you so much for your assistance today....I will also like to thank your co-work...
            Kassandra - Thank you so much for your assistance today....I will also like to thank your co-worker whom name I can't remember at this moment. The customer service experience I had today was great and I am definitely returning to buy more products to upgrade my home. Thank you again for all your assistance. Larry Van Nuys, CA
            by
            • Verified Purchase
            • Recommended
            Check out Blues
            Tall salesperson very rude and attitude..very unfriendly and not helpful at all...should be fired
            by
              James at the garden department is very helpful and he helped customers with a smile. He is very k...
              James at the garden department is very helpful and he helped customers with a smile. He is very kind and knows what his doing.
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 615 reviews

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