#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(818)947-5800

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 9:00pm

Curbside:
09:00am - 6:00pm

Location

7870 Van Nuys Blvd

Panorama City, CA 91402

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Customer Store Reviews

  • 4.6 out of 615 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (615)
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Showing 1-30 of 615 reviews
Great Store Experience!
The store had a lot of sales people to help any and all of my needs. Great sales representatives and a very clean environment! Ask for Scott in the paint department if you need help there. He was amazing!
by
  • DIY
  • Verified Purchase
  • Recommended
brimfield855
This is such a busy store, but have a friendly atmosphere, all employees are nice, knowledgeable and ready to assist. Great experience shopping at this store in Van Nuys.
by
  • Pro
  • Verified Purchase
  • Recommended
Great Employees
Always a pleasure shopping at this location. Staff are friendly and very helpful.
by
  • Pro
  • Verified Purchase
  • Recommended
More than expected on a busy Labor day sale
I was out to buy a new grill, and the variety and prices were appealing. Furthermore, the employees were super nice and helpful! I'll surely be back again!
by
  • Verified Purchase
  • Recommended
great store experience
Home Depot blew me away today.... the associate did his best to match an on line items pricing so I could purchase it in store. really appreciate his efforts.
by
  • DIY
  • Verified Purchase
  • Recommended
E.xcellent customer service and very friendly.
The store is always well supplied and clean, and the staff are friendly and courteous. I have shopped here on many occasions.
by
  • DIY
  • Verified Purchase
  • Recommended
I just dig this store
I like the layout of this store. Everything is easy to find. The manager has gone above and beyond for me a couple times.
by
  • Pro
  • Verified Purchase
  • Recommended
Great problem resolution by Customer Service!
I was having a problem with a price discrepancy and I took my issue to Customer Service. Dyana helped me. She was super friendly and patient. She made me feel like a valued guest, rather than another annoying customer. The problem was with a shelf tag with a much lower price than what was charged at the register. She didn't argue, instead she got her supervisor to approve honoring the marked price. Thank you, Home Depot - Panorama City. Dyana deserves a raise!
by
  • DIY
  • Verified Purchase
  • Recommended
Pro Desk
Best pro desk in the company in Panorama City. They understand my company needs
by
    • Recommended
    Great store - love it!
    I was extremely happy with the service provided. Everyone is really friendly and helpful.
    by
    • Pro
    • Verified Purchase
    • Recommended
    Great costumer service
    I began to remodel my home and have been to every Home Depor in my area but this location has a great costumer service team!!
    by
      • Recommended
      1 found this review helpful
      Best store!
      Omg, I went to Home Depot to buy something to fix my Globe and some other items, but was I emazed how nice workers were in finding what I needed and fixing that Globe at no charge, huge thanks to mr.Mario from plumbing department!!! <3
      by
        • Recommended
        always has what i need
        always has what i need to finish my projects. Great for diy projects
        by
        • Pro
        • Verified Purchase
        • Recommended
        wow! superstore. the very best bar none
        workers were very helpful. they were also very know;edegable. they were also very helpful. they wer nice and so wonderful to be with. i like them.
        by
        • Verified Purchase
        • Recommended
        Customer service
        Employees needs major improvement in dealing with customers.
        by
          Always a good experience.
          Full selection of home needs. I'm not a contractor or builder, so it's not always easy for me to track down what I need. That wasn't a problem because the employees were extremely ready to ask if I needed help and fully informative if I had any questions.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Better than Lowes
          Great service friendly staff. Don't go to the other home improvement store only if you want to have rude employees and a dirty restroom.
          by
            • Recommended
            very good
            clean & organized friendly staff members, easy to find items, I had experienced one time other associates covered for one associates, very knowlegable
            by
            • DIY
            • Verified Purchase
            • Recommended
            Store Experience
            I am very happy with the service I received at the paint desk.
            by
            • DIY
            • Verified Purchase
            • Recommended
            store location are convenience to visit.
            the store merchandice most available for what i need.
            by
            • Verified Purchase
            • Recommended
            Great store
            I like the store cleanliness and service staff helpfulness in looking for items
            by
            • Pro
            • Verified Purchase
            • Recommended
            Great store in a depressed area
            When I first visited this store I thought I was entering the gang-lands. The area around it is full of closed-down and graffiti-covered stores and it really needs a Chamber of Commerce effort to spruce it up. The store itself has plenty of parking and special parking for trades (space for trailers.) It would be great if some shade canopies could be added (or even better add some solar panels that double as shade and collect the power from Van Nuys' scorching heat.) The store itself and the staff there bend over backwards to assist customers and mare mostly bi-lingual and skilled in a level of DIY or actual trades. The only letdown is the plant section. Never enough herbs and the trees are a bit inferior. Walmart up the road has way better stock and cheaper. Generally, every department has most things you could need but there are always a few empty sections on shelves. Pretty good store though and a lot better than the equivalent in Puerto Vallarta, Mexico which was the previous store I would use.
            by
            • DIY
            • Verified Purchase
            • Recommended
            great store experience
            I found what I need on line and drove to the store to purchase it. I could not find the item I was looking for so I asked an associate. He stopped what he was doing and located it for me. Great experience.
            by
            • DIY
            • Verified Purchase
            • Recommended
            nice
            it was very nice! clean and they were helpfull. it was very fast for me buy there
            by
            • Verified Purchase
            • Recommended
            Great salesman-James in the garden dept.
            We were extremly happy with James. He was vere knowedgable and helpful on 2 separate occasions.
            by
            • Verified Purchase
            • Recommended
            Pretty nice
            I easily found the items that I needed in this store through the assistance of the sales associate. The cashier was friendly and very helpful.
            by
            • Verified Purchase
            • Recommended
            Home depot always comes through
            Been coming here ever since I could remember. Honestly Im literally the second generation in my family that shops every day here for my line of work. Always have great prices, things on clearance, offers. Have everything I always need.
            by
            • Verified Purchase
            • Recommended
            Great experience at this Home Depot!
            The employees were very helpful and the merchandise I needed was available. The whole process of buying what I needed was completed easily and efficiently!
            by
            • Verified Purchase
            • Recommended
            THANK YOU TO MARIO AND BNNY
            Mario and Benny helped me create a footrest for my wheelchair out of plumbing pipes and now my blood circulation has improved a lot. but these two guys didn't just helped me, they also helped other customers around with the same courtesy. THANK YOU GUYS
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Amazing experience
            The employees always go out of there way to help me and I believe that is what always makes me go to there store instead of any other store. Thanks to all employees!!!
            by
            • DIY
            • Verified Purchase
            • Recommended
            Showing 1-30 of 615 reviews

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