#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(443)572-7184

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

66 Mountain Rd

Glen Burnie, MD 21060

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 513 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (513)
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Showing 1-30 of 513 reviews
Fantastic Experience
I walked into the Pasadena Home Depot and was greeted with good morning from several associates. I needed information on vinyl fencing and Dale spent at least a half hour explaining everything I needed and how it needed to be built. He priced everything up and even showed me ways to save money for what I needed to do. It was probably the best customer service I have ever received at any Home Depot or Lowes.
by
    • Recommended
    Good store with well informed staff.
    In the store for home improvement items. Staff helpful
    by
    • Verified Purchase
    • DIY
    • Recommended
    The sales staff were outstanding!!!!!!
    The store was clean and the sales staff were extremely professional. The store offered a wide range of products at the best prices in town.
    by
    • DIY
    • Recommended
    Appreciate associates who go out of their way to help when department manager acted put out by our request
    Nice to know that the younger associates care more about helping customers than the one department manager we dealt with.
    by
    • DIY
    • Recommended
    Kitchen design
    Mary was wonderful!!!!! She help us to design the perfect kitchen and solved design problems that we struggled with. She were able to improve on our original design and make the design great. I'm so happy with what we came away with. Thank you Mary
    by
      • Recommended
      very good
      My vist was pleasant. I could find everything on my list.
      by
        • Recommended
        Making life a little eaiser
        we had to make a small return and buy a much larger purchase so we needed customer service. Amanda Deavers at the customer service desk was more than pleasant and helpful. My husband and I both agreed that we should "not forget" to say thank you and let her supervisor know that she did a fantastic job of helping us resolve our issue.
        by
        • Pro
        • Recommended
        My Favorite Home Depot!
        My favorite part about shopping at this Home Depot is the friendliness and helpfulness of the employees. I shop here a lot and have gotten to know several over the years and they always say, "Hi!, Great to see you again!" I love that.
        by
        • DIY
        • Recommended
        Quality products
        Can always count on Home Depot for high quality products that are easy to find
        by
          • Recommended
          awesome experience
          Dan in flooring was awesome. Very knowledgeable and helpful in keeping us on track with all the possibilities we had in completing our project.
          by
            • Recommended
            Great experience with your associate Tayna (flooring)
            Tayna and Robert (fork driver) were very helpful in completing my order. Tayna made it her mission to see I got everything I needed and she did it while also assisting other customers. She would let me know what she was doing (checking the computer, getting assistance with the electric stairs, helping another customer, etc.) then return to assist me. Kudos to your store associates.
            by
            • DIY
            • Recommended
            Great expirence.
            Great service, staff was very helpful and welcoming. Being a female and this not being my line of work they noticed this right away and could tell I needed assistance and provided exceptional assistance. They got me exactly what I was looking for within minutes.
            by
            • DIY
            • Recommended
            Store Associate Teckla ROCKS!
            Store Associate Teckla and Katherine ROCK!! I will surely be back to the Garden section next Spring because of the personal service I got from Teckla. She is the BEST!!!
            by
            • Pro
            • Recommended
            Great Customer Service
            Every Sales associate we spoke with was friendly and helpful.
            by
              • Recommended
              Love this store
              I was only in buying a set of blinds to finish the job I was on, but I gave the store a call 10 minutes before I got there to make sure someone was working in this department to cut them, well not only was someone there but they had the blind cut and ready for me when I arrived. Two thumbs up !!
              by
              • Pro
              • Recommended
              Pro Desk Help
              This store Pro Desk Associates are very helpful and know what is going on...
              by
              • Verified Purchase
              • Pro
              • Recommended
              Great store experience
              Jamie in lighting went above and beyond and the gal helping at the self-checkout (so sorry I didn't recall her name because she is ALWAYS beyond pleasant!) It was a successful and pleasant experience!
              by
                • Recommended
                My experience at Home Depot in Pasadena
                The store was very clean. I found what I was looking for right away in the department I thought it would be. The associates were very helpful at the checkout.
                by
                • Verified Purchase
                • Recommended
                Great store experience
                Everybody was helpful, the store is clean and organized. If you need advises there are the right people to help you.
                by
                • Pro
                • Recommended
                Wonderful location, near my residence, and job, daily.
                I'm always excited, and pleased, when I shop there.
                by
                  • Recommended
                  Very friendly, helpful people!
                  Greeted with a friendly hello, and help as soon as you walk in without being pushy.
                  by
                    • Recommended
                    Great experience as always!
                    From entering the store to selecting our appliance with the help of our associate, this was an all around great experience! Associates were extremely pleasant and helpful and made our purchase fast and easy. We will definitely be back!!
                    by
                      • Recommended
                      Good overall experience
                      The store was clean and employees are helpful and polite.
                      by
                        • Recommended
                        Excellent customer service
                        Specialty Manager and Sales Associate went above and beyond and saved me several thousand dollars off my kitchen cabinets
                        by
                        • Pro
                        • Recommended
                        Home Depot
                        Just remember ,Home Depot is the best forget the rest !!!
                        by
                        • DIY
                        Home Depot
                        As expected Home Depot has all told all materials all supplies available all the time, well priced what more can you ask for.
                        by
                          • Recommended
                          Home Depot
                          I shop at Home Depot anywhere from five to seven times a week, I never go to Lowes for hardware stores only Home Depots.
                          by
                          • Pro
                          • Recommended
                          Great resource for needs
                          Extremely satisfied with the personal attention received from all associates.
                          by
                          • DIY
                          • Recommended
                          An error made right
                          We had an issue with our original kitchen order. Mary, one of the kitchen designers, went above and beyond to correct the issue and even made sure we received the original discount from our first order. If anyone asked about a new kitchen, I will gladly say that we got ours at the Home Depot in Pasadena and they should request to speak with Mary. She really knows her stuff and is a joy to work with. Thank you.
                          by
                          • DIY
                          • Recommended
                          EXCELLANT CUSTOMER SERVICE.
                          I'VE SHOPPED AT SEVERAL DIFFERENT HOMEDEPOTS AND THE PASADENA STORE HAS THE BEST CUSTOMER SERVICE. THE EMPLOYEES ARE VERY KNOWLEDGEABLE WITH THE PRODUCTS IN THEIR DEPARTMENT.
                          by
                          • DIY
                          • Recommended
                          Showing 1-30 of 513 reviews

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