Reviews for Pleasant Ridge #3832

Karen was very helpful today.

The Home Depot store is awesome; the third party companies use for HD delivery are very underwhelming and with a delivery yesterday, extremely frustrating. The store needs to take greater ownership of the delivery vendors it uses and do a better job of communicating and coordinating with their delivery companies, such as FSA Logistix to ensure the end customer, like me, don't have to RWmanage internal communication between HD and its this party delivery service.

Employees are rude and very unhelpful

Employees are happy! The store is easy to navigate, even in the tighter areas. Electrical guy is awesome! The shorter plumber guy with glasses is very good too. The African American in lumber is very eager to help and is a good man. Customer service Katie in particular is a rockstar. The pro desk is run like a Rolex

Employees are friendly. Some more knowledgeable than others.

Do not trust on line inventory with in store inventory.

Although we had a bad experence with a product, the people and managers were all very nice. We would like to give a special shout out to Ashley in flooring. She went above and beyond to make sure we were taken care of and satisfied. She was fantastic!

I wrote all this in the survey. A young man named Richard helped me in the store on 12-02-20. I'm 81 and have trouble walking. He went and located my curtain rod and also checked me out. He was both friendly and helpful.

HD had everything I was looking for in stock and the price was right. I received a double bonus because the store offered an additional 10% discount on your total purchase when you used your Home Depot credit card. This was a win win, great price and discount too. I will return for my next home improvement need. Thank you.

I like shopping at the Pleasant Ridge store. It's close and they have what I need at a reasonable price.

there were several people without masks, one in the electrical department handling quite a bit of the merchandise. I see maskless people everytime I go to your store. Since you don't enforce the mandate, can I start smoking while I shop?

Had a very good experience as we purchased some appliances for our kitchen remodel.

And I thought that the sales people at the Western Hills store was bad. Wow!

The Pleasant Ridge Home Depot was cleaned and were following the Covid 19 guide lines. The employees were so helpful. The store was super busy and they were fully staffed. My intentions was to purchase two items. I Purchased 11items. But I was happy with everything I bought and the excellent customers service from the employees. I really appreciate you all service. Thank you sooo much.

Need to ensure product is available, especially in lumber areas. More cashiers as opposed to self-checkout and near entry end of store.

Thanks and appreciation to Terry for helping me open up my key fob and find the right replacement battery. With some humor and resourcefulness, he helped me find exactly what I needed, and get back on the road!

The cashier Yvonne in the garden department never fails at being pleasant and helpful every time I am there, which is often.

Great customer service! The front desk Customer Service people are amazing!

The staff was extremely helpful. I was looking for a Air compressor which the web site said they had 1 in stock. When I got to where is was supposed to be there wasn't one. I was an employee for help and with in about 5 minutes they located it up on a top shelf in a different Aisle. Then came the hard part of one guy trying to muscle this 170pound air compressor off the shelf under a cable and onto the lift. Needless to say he worked up a sweat but was extremely helpful and even offered to help me load it in my truck. Now that's customer service plus.

Meant the most lovely lady this morning! Yvonne is A+ and delivers a gold star experience. Yes, the store is nice and has wonderful product. But if you don’t have great associates like Yvonne, you should just close up shop!

Very friendly employees, who helped me a lot. Go early and you will get lots of help.

the store is not well stock like the other surrounding stores.

the associate was very nice answer all my question your delivery service JB Hunt delivery guys lazy my old dryer 29'' we pay the store for a safe delivery at least show concern

I so appreciated the isle employee and the customer service rep (Gene and Katie) from my last visit to Home Depot to make a quick return and quick pickup of a smaller version of the item I needed to complete my project. It is very important for quick and easy shopping - in and out. I got just that! It was a memorable customer service experience! Thank you so much for giving your all!

The Ridge Ave Home Depot Cashier Devonda was extremely polite. The products were where the employees said. It wasn't hard to find and receive help.

Staff is friendly and helpful

John in flooring is fantastic. This store is not in my area. I called spoke to John about my flooring needs he checked the stock, checked the flooring, completed my purchase and had my flooring ready at customer service. It was great.

Shae does a great job every time I'm there.

Employees are always friendly and helpful.

This store is clean, well stocked, welcoming and it is a real Home from home. Please come to this store and you will definitely come back again