#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(225)755-2784

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

18139 Highland Rd

Baton Rouge, LA 70810

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 277 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (277)
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Showing 1-30 of 277 reviews
Paris and Peyton
LaJuan works in returns and she was super pleasant to be around. She has a beautiful personality.
by
    • Recommended
    Beats the competition every time
    Someone always greets you, employees stop what they are doing to help you and if need be find what you are looking for. COMPARED to the other Big Box competition which treat you more as a "oh I have to work now, or just treat you like it is a big disturbance to help you.... No One speaks to you ! I can continue but ......
    by
      • Recommended
      WONDERFUL ASSISTANCE.......
      I WAS LOOKING FOR A HAND DOLLY AND AS SOON AS I LOOKED AROUND A ASSOCIATE ASKED ME ....HOW CAN I HELP YOU ......THE REST IS HISTORY....I WAS IN AND OUT OF THE STORE IN A FLASH. THANKS FOR THE QUICK HELP......
      by
        • Recommended
        I buy so much
        I buy a lot of different products from here
        by
          • Recommended
          Team members always greet me, knowledgeable about inventory and location of it in the store.Very ...
          Team members always greet me, knowledgeable about inventory and location of it in the store.Very helpful and good attitudes.
          by
          • Verified Purchase
          • Recommended
          Mr Gary and Anne Marie was very nice and very helpful. I was very impressed with their service.
          Mr Gary and Anne Marie was very nice and very helpful. I was very impressed with their service.
          by
          • Verified Purchase
          • Recommended
          Roy went above and beyond to make sure I had everything I needed and answered all my questions! T...
          Roy went above and beyond to make sure I had everything I needed and answered all my questions! Thank you Roy!
          by
          • Verified Purchase
          • Recommended
          very clean personnel are pleasant and knowledgeable
          very clean personnel are pleasant and knowledgeable
          by
          • Verified Purchase
          • Recommended
          I would give this store A++
          I would give this store A++
          by
          • Verified Purchase
          • Recommended
          Artie in customer no-service is an absolute monster who has zero interest in helping anyone and s...
          Artie in customer no-service is an absolute monster who has zero interest in helping anyone and seems to enjoy talking down to people. I have no idea how this woman is still employed. I watched her berate and abuse a gentleman trying to make a return for about 10 solid minutes today. She is a fun-sponge of pure evil. I pity her customers and her co-workers.
          by
          • Verified Purchase
          1 found this review helpful
          Friendly staff and well stocked/clean store. I will return in the future.
          Friendly staff and well stocked/clean store. I will return in the future.
          by
          • Verified Purchase
          • Recommended
          Sales Cashier Kiara, was happy and so nice; she had what I needed waiting at the service desk. I ...
          Sales Cashier Kiara, was happy and so nice; she had what I needed waiting at the service desk. I even had 2 young men load it for me. Amazing customer service! Cya in appliances was awesome too. She tried to located what I needed, unfortunately y'all were out of stock. Because of service I will wait for y'all to get in. Thanks again.. Amazing employees!!!!!!
          by
          • Verified Purchase
          • Recommended
          Kayla is a very nice, attentive and helpful employee. Stop by and say hi to her!
          Kayla is a very nice, attentive and helpful employee. Stop by and say hi to her!
          by
          • Verified Purchase
          • Recommended
          Associates were so helpful. Will definitely shop there again and recommend to my friends and family.
          Associates were so helpful. Will definitely shop there again and recommend to my friends and family.
          by
          • Verified Purchase
          • Recommended
          The sale associates are always helpful whenever I visit this store. If I cannot find where somet...
          The sale associates are always helpful whenever I visit this store. If I cannot find where something is, the associates are very helpful with this. The checkout clerks come to your assistance as soon as you walk into their checkout lane. I always enjoy my visits there and will be returning.
          by
          • Verified Purchase
          • Recommended
          Everyone that we came across was very friendly and helpful with me finding what I needed which I ...
          Everyone that we came across was very friendly and helpful with me finding what I needed which I did thanks for there help. Also the cashier, Annemarie along with her coworker were very generous. I appreciate the help very much!!
          by
          • Verified Purchase
          • Recommended
          Chanell is a fire cracker employee, very eager to help.
          Chanell is a fire cracker employee, very eager to help.
          by
          • Verified Purchase
          • Recommended
          Ms. Kayla in the kitchen appliance area addressed all of my questions and reviewed options on her...
          Ms. Kayla in the kitchen appliance area addressed all of my questions and reviewed options on her computer with me. I was very impressed with the service she provided. She highlighted all of the shipping, installation, and warranty information / codes I will need to lookup information regarding the product and receiving. She was very patient and helped me find the best price for the specific product I was looking for.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          need more cashier most people dont like self check out.
          need more cashier most people dont like self check out.
          by
          • Verified Purchase
          • Recommended
          just wanted to clarify that the store i shopped at and these comments are based on is the denham ...
          just wanted to clarify that the store i shopped at and these comments are based on is the denham springs store.
          by
          • Verified Purchase
          • Recommended
          The store is neat and clean. I can always find what I am looking for or able to get assistance fr...
          The store is neat and clean. I can always find what I am looking for or able to get assistance from the employees.
          by
          • Verified Purchase
          • Recommended
          This Home Depot is well stocked and service is exceptional!
          This Home Depot is well stocked and service is exceptional!
          by
          • Verified Purchase
          • Recommended
          Bethany was very friendly and provided great assistance
          Bethany was very friendly and provided great assistance
          by
          • Verified Purchase
          • Recommended
          Mark and Jennifer in the flooring department were very knowledgeable, friendly and helpful! I wil...
          Mark and Jennifer in the flooring department were very knowledgeable, friendly and helpful! I will definitely go back to them for any other related purchases!!
          by
          • Verified Purchase
          • Recommended
          Customer service was great. Had a issue recently that the Ms. Veronica handled exceptionally. Ver...
          Customer service was great. Had a issue recently that the Ms. Veronica handled exceptionally. Very pleased with the outcome and flexibility.
          by
          • Verified Purchase
          • Recommended
          great location, clean and organized, just need to update item in stock online
          great location, clean and organized, just need to update item in stock online
          by
          • Verified Purchase
          • Recommended
          Store is conveniently located in Baton Rouge near most housing neighborhoods. The customer servi...
          Store is conveniently located in Baton Rouge near most housing neighborhoods. The customer service was fast and accurate the first time. This shows the employees are eager, ready, and want to do what they are three for.
          by
          • Verified Purchase
          • Recommended
          The associates in the garden center are very helpful and pleasant.
          The associates in the garden center are very helpful and pleasant.
          by
          • Verified Purchase
          • Recommended
          I've been shopping the #0370 Baton Rouge Home-Depot for a number of years now - 'going back & for...
          I've been shopping the #0370 Baton Rouge Home-Depot for a number of years now - 'going back & forth' < depending on needs, and/or advertising Specials > and find that most of the employees at Home Depot 'tend to be more helpful' than the one's at your competitor < 'not mentioning any names' of course.> This isn't always the case, but in most cases they're positive, and I know there's going to be a couple personalities that aren't compatible with meeting & greeting customers ( in the public) unfortunately. But Home-Depot should be pleased with the manner in which their Store Employees (#0370) are carrying out their duties at this location. Realizing 'how a customer is treated' during his or her shopping experience at Home Depot < by your employees > will depend highly on the frequency they shop and make return visits to your location. Mine have been very positive ! Thank you.
          by
          • Verified Purchase
          • Recommended
          This location is my Home Depot of choice in Baton Rouge. Great selection of products and clean s...
          This location is my Home Depot of choice in Baton Rouge. Great selection of products and clean store, inside and out (parking lot). The staff is always very helpful and knowledgeable. Great experiences with the paint mixing staff, where i usually have the most questions.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Showing 1-30 of 277 reviews

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