Silverdale #4716

Staff are very helpful and friendly. I wish more of them are on duty.

Don't get me wrong, I love this store and I love 99% of the employees at this store. They are helpful, kind, and friendly, but the one employee that I continually interact with in the self checkout line has put a sour taste in my mouth for an otherwise lovely store. I use the self checkout intentionally so that I can bag my items in the order that I want, so that I can avoid unecassary interaction with strangers(especially avoid them touching my items before they enter my vehicle/home) and I can avoid damage to my items because since I'm paying I take care in handling them. This particular employee has now on 2 occasions shoved me aside despite my saying I don't need or want help checking my items. And scanned my items one by one. He takes no care in bagging my items last time he put heavier items on top of dryer vent which led to it being crushed by the weight. He couldn't hear the beep of the scanner for one item and ended up scanning it 6 times before I pointed out that it was going through. He also pushed for me to enter my phone number for my military discount which i have had trouble getting to register to my account (i previously had an employee try to help me get it connected and it still doesnt work), when i told him my number doesnt work he made me enter it anyway, i then pulled out my phone to scan the QR code on my home depot app and he tried to stop me and handed me a pamphlet on the military discount and pressured me sign up for it while he watched. I couldnt get out of there fast enough. If he wants to have hands on and be interactive with customers he should be at a normal checkout line and not the self checkout where people go so that they don't have to have those interactions if they don't want. Other than this one employee I love this store, they are great on prices, the employees are 99% friendly, and they usually have anything I need available in store.

Went to home Depot to purchase a new dishwasher. Keith was very knowledgeable and help me make an informed decision. I really appreciate it how patient he was answering all my questions.

Our experiences at Home Depot have given us the opportunity to see first-hand how associates make a difference. Junior, Danielle, Ashley and Devin stand out like shining stars, helping us with our questions and decisions, always with a smile. This reflects on the manager, who has chosen the best possible individuals for the store.

They always have what I need. Even the specialty stuff.

I generally go to the Poulsbo branch, it is closer to my home. But Silverdale stocks a large selection of appliances. Everyone was most helpful

I bought a guaranteed for life garden rake at Home Depot. a year or so later the steel tongs of the rake detached from the handle. I tried to return the rake and the attendant told me that they no longer sell that particular rake and so he couldn't replace it for me. So much for the guarantee for life that you pay extra for.

Homedepot staff is always friendly and super helpful. I drive further to go to home depot instead of going to Lowe’s.

Effective January 27, Home Depot stopped its tool repair service, including warranty repairs for tools and equipment it sells. If service is an important factor in your tool and equipment purchase decisions, be careful.