#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(225)755-2784

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

18139 Highland Rd

Baton Rouge, LA 70810

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 276 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (276)
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Showing 1-30 of 276 reviews
THE STORE EMPLOYEE (I think his name was Rob... Jamaican accent) went over & beyond expectations...
THE STORE EMPLOYEE (I think his name was Rob... Jamaican accent) went over & beyond expectations to give me suggestions and find a particular part that I needed. Very friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
I've done quite a lot of business here and the staff is consistently helpful. If there's a probl...
I've done quite a lot of business here and the staff is consistently helpful. If there's a problem, the Managers address it quickly. The store is clean and organized.
by
  • Verified Purchase
  • Recommended
Great bargains and helpful employees.
Great bargains and helpful employees.
by
  • Verified Purchase
  • Recommended
Outstanding employees !!!!!!!!!!!
Outstanding employees !!!!!!!!!!!
by
  • Verified Purchase
  • Recommended
I've been very impressed with Jonafer Mills in all my dealings with him, both in the store and by...
I've been very impressed with Jonafer Mills in all my dealings with him, both in the store and by phone. He is always courteous, friendly, and helpful.
by
  • Verified Purchase
  • Recommended
Employees in general are quite helpful and knowledgable about product locations.
Employees in general are quite helpful and knowledgable about product locations.
by
  • Verified Purchase
  • Recommended
Received absolutely no help
Make sure you know where the products are located because you wil not receive any help. I had to ask 4 people in order to locate hydrollic oil. Poor customer service
by
    Appreciate the consistent friendly helpful employees at this Home Depot.
    Appreciate the consistent friendly helpful employees at this Home Depot.
    by
    • Verified Purchase
    • Recommended
    This HD is very clean, organized, the team members are very helpful and willing to help. This is ...
    This HD is very clean, organized, the team members are very helpful and willing to help. This is my go-to HD since I moved right down the street. I use the Pro section of HD and have trusted the contractors that HD puts me in touch with. HD always follows up with a phone call to make sure I have been contacted and my project was complete to my satisfaction. I just love HD!!
    by
    • Verified Purchase
    • Recommended
    a good people in the store
    a good people in the store
    by
    • Verified Purchase
    • Recommended
    Mr. Kenny, in the plumbing department, went over and beyond the call of duty! I am a single mom ...
    Mr. Kenny, in the plumbing department, went over and beyond the call of duty! I am a single mom who needed help with my dryer hose connection. His first comment was "let me figure this out as if it were my home"...that right there showed me just the kind of sweet and humble man he was. Needless to say, I was drying clothes within an hour! Kudos to Mr. Kenny!
    by
    • Verified Purchase
    • Recommended
    Awesome experience
    Hey the people working here can actually help you.
    by
      • Recommended
      This Home Depot is a lot better organized then the one on Coursey Blvd. However they need to do a...
      This Home Depot is a lot better organized then the one on Coursey Blvd. However they need to do a lot better job at organizing the small fittings and connectors in the plumbing dept. . Nothing seems to be in the right box and they are out of lots of popular fittings. This is primarily because nothing is in the right bin.
      by
      • Verified Purchase
      • Recommended
      Best store
      This is the friendliest store in the area. I felt that my time was valuable to the workers there. Zach made sure I had everything I needed
      by
        • Recommended
        Associate LaJuana Carminer was very helpful and friendly..She made me laugh and smile when i was ...
        Associate LaJuana Carminer was very helpful and friendly..She made me laugh and smile when i was very aggravated. She went out of her way to help me. I really appreciate that. I will definitely return and shop here.
        by
        • Verified Purchase
        • Recommended
        Business is too good at this Home Depot ! The few employees on the floor were either overloaded h...
        Business is too good at this Home Depot ! The few employees on the floor were either overloaded helping customers or standing around as if they were waitng on a street car to show up. We bought a sack of lime which was totally ruined by moisture. There is a pallet of lime n the back of the garden center that needs to be thoroughly examined for defective mercahandise.
        by
        • Verified Purchase
        They don't mind helping at this location
        I was impressed. Not all stores have team member willing to help. Thanks for all that you guys do
        by
          • Recommended
          Customer service
          The staff is very courteous and helpful. There's always an atmosphere of welcome in the store and great knowledge of store products by the staff. Always good and easy experience. Thank you!
          by
            • Recommended
            We were greeted by multiple associates and the store was so clean and smelled fresh. When we nee...
            We were greeted by multiple associates and the store was so clean and smelled fresh. When we needed help the associate in the department was right there with the knowledge and help to find just what the job called for. When we went from one department to another the associates always greeted us and asked if they could be of help! Miss Marie our cashier asked us how everything was and if we found everything ok.....she was the icing on the cake and topped off a great experience .
            by
            • Verified Purchase
            • Recommended
            Store was great and most employees very helpful. My cashier had an attitude.
            Store was great and most employees very helpful. My cashier had an attitude.
            by
            • Verified Purchase
            • Recommended
            Stay away from customer service. If you do be prepare to thank them for doing there job.
            Stay away from customer service. If you do be prepare to thank them for doing there job.
            by
            • Verified Purchase
            Love this location
            An associate is always alivalibe at this location easy to find things alsoa
            by
              • Recommended
              A very seamless experience
              Deremy Scott is awesome! He went above and beyond to assist with our flooring purchase. Overall the staff at this location is great.
              by
                • Recommended
                This store has a great selection, but too many stupid, non-caring employees handling the phones
                This store has a great selection, but too many stupid, non-caring employees handling the phones
                by
                • Verified Purchase
                • Recommended
                Great Customer Service
                This store is amazing. I received outstanding customer service from the Home Depot team.Debra and Pam in appliances, Rafael in flooring, Shaderia in custoner services were all amazing.They were knowledgable and patient with me. I will back in my home in no time because of them assisting me.
                by
                  • Recommended
                  Messy store
                  Your store is a mess. Please shut it down, clean it up, and then reopen it when aisles are free of debris in and merchandise.
                  by
                    After flooding in August 2016, this particular store went above and beyond to accomodate me at a ...
                    After flooding in August 2016, this particular store went above and beyond to accomodate me at a most trying time each and every visit i made for supplies and purchases.
                    by
                    • Verified Purchase
                    • Recommended
                    The associates there were very helpful and polite. They readily directed me to the section I nee...
                    The associates there were very helpful and polite. They readily directed me to the section I needed and assisted at the self checkout line with my purchases. If there wasn't a location closer to my home, this is where I'd shop.
                    by
                    • Verified Purchase
                    • Recommended
                    Best HD in Baton Rouge
                    Hands Down best the selection and customer service/quality of employees out of any HD in BR!
                    by
                      • Recommended
                      Worst hardware store in BR area. Convenient location put TERRIBLE employees
                      Terrible customer service. Associates in the store could not answer the most simple questions regarding anything in a hardware store. They could easily answer where every other associate had lunch or what time they got off work because they were all just hanging around like a big social hour.
                      by
                      • Verified Purchase
                      Showing 1-30 of 276 reviews

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