#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(225)755-2784

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

18139 Highland Rd

Baton Rouge, LA 70810

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 277 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (277)
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Showing 1-30 of 277 reviews
Great customer service in the applicance department
Very happy with the service we received in the appliance department. We purchased a washer and dryer after returning the same products to Lowe's because they could not get a complete delivery to us in over 4 weeks after purchase. Our only complaint was that a person at the service desk that would not take the time to help us with a special request. The appliance department clerk went out of her way to make sure that our request was fulfilled.
by
  • DIY
  • Recommended
Great shopping experience.
The store was very clean. Great shopping experience.
by
  • Recommended
Great Store, Great People
This store is awesome. The associates always greet me when I walk in, they ask if I need help, and always take me to what I am looking for. They are knowledgeable, and very kind.
by
  • Pro
  • Recommended
Great experience as always! This is one of my family's favorite stores!
The store was very well put together, everything was easy to find and if you could not there was always someone there to help right away
by
  • DIY
  • Recommended
Building materials
I purchased several pieces of lumber and 80lb concrete bag mix. No associate offered to help me to load on the orange cart or load into my trailer. They did have several associates watch me do it!
by
  • DIY
Good store visit
The product I went in to buy was just where the website said it would be, so I did not have to wander around looking for it. Store was very clean one orderly.
by
  • DIY
  • Recommended
First time to order online - very easy & will use again.
I saw an ad online for LED light bulbs at the lowest price I have ever seen. Ordered online and picked up at the store. Very easy!!!!!
by
  • DIY
  • Recommended
Great experience, everyone was very helpful and friendly.
Everything I needed was easy to find and the associates answered all my questions.
by
    • Recommended
    great store!
    the store is clean, and the staff knowledgable and very helpful. i choose to come to this store location.
    by
    • Pro
    • Recommended
    Ben. Best. Associate. Ever.
    Looking to purchase a lawn mower, Ben was very helpful, I asked many questions and he was able to answering, the one question he couldn't answer not from lack of trying was an oil filter number/part look up, turns out it wasn't in the manual but we ended up finding it. Overall wonderful experience
    by
    • Recommended
    Great Associate
    The store associate (Anne Marie) made the visit to Home Depot for my wife and I very successful and enjoyable. She was very knowledgeable about paint and how to supply us with the paint we needed. Without doubt, when we go to Home Depot for paint we will always seek her assistance. We plan to get concrete stain and she has already offered information. Bottom line is when we go to get our concrete stain, we are going to Anne Marie.
    by
      • Recommended
      Great customer service
      I had a great experience when I went to purchase more tiles for a renovation project in my kitchen. Teinesha Holmes was just OUTSTANDING in staying with me as the other store disconnected us twice, and put us on a long hold. Teinesha made sure I got what I needed, and had the other store pull the merchandise having it ready for me to get. The other store didn't even offer to help load the heavy boxes. Teinesha Holmes was OUTSTSANDING.
      by
      • Recommended
      Great store experience
      Hardware associate helped me find a solution to a problem I have worked on for weeks. He literally walked the store w me to find the right materials. The Dude was awesome. Knew his stuff !!
      by
      • DIY
      • Recommended
      Great store experience with helpful staff
      THESTORE ASSOCOIATES ARE ALWAYS HELPFUL AND THE STORE IS WELL STOCKED FOR MY NEEDS
      by
      • DIY
      • Recommended
      Fantastic Store
      Associate was very knowledgeable and helpful. Overall experience was fantastic
      by
      • Pro
      • Recommended
      enjoyed myself
      everything went very smoothly. i always enjoy my experience here. the fellas went out into the rain in the garden center, on their own, to help me get pavers for my garden. i appreciate y'all!
      by
      • DIY
      • Recommended
      Soaked mowers
      Riding mowers were covered in rain water and seats are faded from sunlight. They appeared to be worn out before they are even sold to the customers.
      by
      • DIY
      • Recommended
      Clean, well-stocked, great associates!
      The store is always stocked well! The associates are readily available and very helpful too.
      by
      • DIY
      • Recommended
      Very satisfied
      Always impressed with the stores cleanliness, products well stocked and available. Associate was knowledgable about products.
      by
        Store experience
        The store was clean, products were easy to find, and all employes were very friendly!
        by
        • Recommended
        Please fix this store.
        It is so hard to find things in Home Depot. Why is WD-40 next to the chains in the tool department? The layout is horrible. The last 2 times I visited this store, there was only 1 cashier open. I will go out of my way to go to Lowe's. Just being honest about my feelings.
        by
        • DIY
        Awesome experience
        We finally found what we were looking for at this Home Depot after trips to 2 other stores. The staff was extremely helpful and we were in and out in a shorter period of time than we expected! I wished we lived closer to this store so we could shop there regularly, We had our 2 1/2 year old grandson with us and he really enjoyed ou our to the 'tool store'!
        by
        • DIY
        • Recommended
        VERY SAD
        This HD Was very disorganized the associates had no clue what was available for example o customer aked (female) for a specific item immediately she said its not in stock customer replied do you know what I'm asking for? Not sure what dept she was working in she was all over the place customers would ask a question she would ask someone else to help the customer she was Helpless I'm not sure if she knew what her job was. Michael,Cashier, and the gentlemen that carried my purchase out to my vehicle were the only ones on this day that gave 110% these three all helped customers on this day. they need recognized im in the entertainment industry we spend a lot of money at various HD around the US and this particular one was the most unorganized I've shopped. and I've been in some pretty bad HD
        by
        • Pro
        Excellent Customer Service in the Garden Center
        I was extremely pleased with the help I received in the outside Garden Center from an older gentleman named Don. He assisted me in locating a different size & color Hibiscus tree inside the back of the garden center. I had found only 1 Hibiscus tree that I wanted to purchase outside in the parking lot, and was searching for another exact tree. He was very friendly and asked me if I needed help with a smile. He then proceeded to walk me inside the garden center and show me exactly where a larger selection was available. He totally took care of me, and was quite pleased to help me. I could tell he enjoyed his job very much. I definitely will look for him again next time I return to buy more garden supplies or plants. Awesome Job!
        by
        • DIY
        • Recommended
        Enjoyed my visit!
        Everything was just great! Everyone helpful. Thanks!
        by
        • Pro
        • Recommended
        Very Satisfied
        It was very nice to have a store that sells Echo equipment at a fair price.
        by
        • DIY
        • Recommended
        easy returnof plumbing valves
        Returned plumbing valves without a problem, nice clerk
        by
        • DIY
        • Recommended
        This customer chose to rate the product and not provide text.
        by
          • Recommended
          This customer chose to rate the product and not provide text.
          by
            This customer chose to rate the product and not provide text.
            by
              • Recommended
              Showing 1-30 of 277 reviews

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