#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(508)884-4103

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

899 County Street

Taunton, MA 02780

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Customer Store Reviews

  • 4.6 out of 280 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (280)
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Showing 1-30 of 280 reviews
This store is very neat and organized. The employees are very helpful if I ever have any question...
This store is very neat and organized. The employees are very helpful if I ever have any questions and the cashiers are extremely polite and friendly. On average, I’ll shop here at least twice a month and I’ve never had a bad experience at this location.
by
  • Verified Purchase
  • Recommended
7 found this review helpful
I am very satisfied with the store.
I am very satisfied with the store.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
My job is behind and delayed because of the non communication between the associates and the boss...
My job is behind and delayed because of the non communication between the associates and the bosses. Also. A worker is leaving the store-ProDesk so I don’t think there mind was on the incredible time sensitive job. That was well planned ahead of time. And they lied and made nothing but excuses to me just to cover up there irresponsibility. I got nothing but resistance and stories and how my stock was not at the job. And if I had not have called so many times and force them to get it for me I’d still be waiting for the material just like I’m still waiting now two weeks later. Trying to blame me because I pulled material off the shelves which is another lie they think I’m stupid. Another story to cover up their unprofessionalism. This is not the way you’re supposed to treat people at the pro desk and not the way you treat one of your best customers and loyal. Absolutely unbelievable that I would be treated this way for the amount of money that I spend in that store every year. I always keep calling and complaining and nothing gets done about it. It’s just brushed off and swept under the rug like nothing ever happened on believable It’s just brushed off and swept under the rug like nothing ever happened on believable I hope Home Depot and Headquarters will do something about this store and it’s unprofessional staff smoke and mirrors just to hide their faults.
by
  • Verified Purchase
42 found this review helpful
Great Great service every department very helpful very friendly right there to help me Thank you ...
Great Great service every department very helpful very friendly right there to help me Thank you so much Brian
by
  • Verified Purchase
  • Recommended
Emily M’s customer service is second to none. She helped me with my purchases as well as my will ...
Emily M’s customer service is second to none. She helped me with my purchases as well as my will call order. I greatly appreciate her customer service.
by
  • Verified Purchase
  • Recommended
5 found this review helpful
The store has helpful employees and plenty of supplies.
The store has helpful employees and plenty of supplies.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Outstanding service by all associates that I encountered and needed for assistance
Outstanding service by all associates that I encountered and needed for assistance
by
  • Verified Purchase
  • Recommended
15 found this review helpful
Very clean and always asking if we need help to find things
Very clean and always asking if we need help to find things
by
  • Verified Purchase
  • Recommended
1 found this review helpful
this home Depot in Taunton are so knowledgeable on their product
this home Depot in Taunton are so knowledgeable on their product
by
  • Verified Purchase
  • Recommended
11 found this review helpful
Very helpful and knowledgeable staff and also very clean store and fast check out
Very helpful and knowledgeable staff and also very clean store and fast check out
by
  • Verified Purchase
  • Recommended
16 found this review helpful
I want to tell you that Diana N. was so very helpful by asking me to open a Home Depot card which...
I want to tell you that Diana N. was so very helpful by asking me to open a Home Depot card which I was able to save $25 on my purchase on 10/2/09 at the store in Taunton, Ma.
by
  • Verified Purchase
  • Recommended
We find everything for any project at this store.
We find everything for any project at this store.
by
  • Verified Purchase
  • Recommended
The store always is clean and in order. It is the employees who make a store what it is. The Ta...
The store always is clean and in order. It is the employees who make a store what it is. The Taunton workers are always wanting to help. They are friendly. They are knowledgeable and if they don't know where something is, they immediately get the info from fellow employees. They all seem to really enjoy working at this Home Depot!
by
  • Verified Purchase
  • Recommended
Best services all across
Best services all across
by
  • Verified Purchase
  • Recommended
Debbie Dusseault was very friendly and helpful. She gave us detailed description of the product...
Debbie Dusseault was very friendly and helpful. She gave us detailed description of the product and also about the discount that we could avail. Good customer service.
by
  • Verified Purchase
  • Recommended
Store and staff are always comfortable
Store and staff are always comfortable
by
  • Verified Purchase
  • Recommended
Employees were very helpful and informative.
Employees were very helpful and informative.
by
  • Verified Purchase
  • Recommended
Great customer service associates very helpful and knowledgeable
Great customer service associates very helpful and knowledgeable
by
  • Verified Purchase
  • Recommended
always find what I need
always find what I need
by
  • Verified Purchase
  • Recommended
THD has gotten a bit too big for their britches. Seems they are now overpricing several items bas...
THD has gotten a bit too big for their britches. Seems they are now overpricing several items based on season!. Not always can you get the help you need, Some employees gather in personal talk rather than assist the paying customer. The Garden dept. is horrid. Most of the Perennials are old, dying or dead... The greeter however is consistent, always friendly.. The cashiers are also professional. Management, not so much!. The experience varies based on the crew we are forced to deal with at the time of shopping. I frequent this location because of it's conveniently being 5 minutes from my home, but I feel I am being forced to endure Poor behavior in order to save travel time on any given project. They were so much better a few years back.. I look forward to it IMPROVING more than just MY HOME!.
by
  • Verified Purchase
  • Recommended
6 found this review helpful
This store is a disaster, it’s a maze throughout the lumber area, little help and just frustratin...
This store is a disaster, it’s a maze throughout the lumber area, little help and just frustrating. I’m going to go to Lowe’s herein out.
by
  • Verified Purchase
36 found this review helpful
My first time in this Home Depot, I found it to be clean, organized, well stocked. Although I did...
My first time in this Home Depot, I found it to be clean, organized, well stocked. Although I did not personally need assistance from employees, there certainly was numerous to be found on the floor, all of whom acknowledged my presence with a 'hi' and a smile (thus leading me to believe that if I needed assistance it would have been easy to obtain).
by
  • Verified Purchase
  • Recommended
Found what we were looking to purchase. Great customer service. Easy to shop.
Found what we were looking to purchase. Great customer service. Easy to shop.
by
  • Verified Purchase
  • Recommended
The customer service representatives are pleasant and knowledgeable willing to go the extra mile ...
The customer service representatives are pleasant and knowledgeable willing to go the extra mile to be of assistance.
by
  • Verified Purchase
  • Recommended
Just a great atmosphere and no hassles, only personal to assist in every department
Just a great atmosphere and no hassles, only personal to assist in every department
by
  • Verified Purchase
  • Recommended
Good signage & plenty of stock
Good signage & plenty of stock
by
  • Verified Purchase
  • Recommended
Went to the store to process a refund for a merchandise that was to small for my needs and there ...
Went to the store to process a refund for a merchandise that was to small for my needs and there was and employee named Candace that answered all my questions in a really friendly manner and processed my refund in a jiffy.
by
  • Verified Purchase
  • Recommended
Customer service was very knowledgeable and help me retrieve my special orders I placed. Melissa ...
Customer service was very knowledgeable and help me retrieve my special orders I placed. Melissa cashier was very nice and had me fill out a Home Depot card.
by
  • Verified Purchase
  • Recommended
Good place to get what you need for your house. Make sure to check receipt. Didn’t get a discou...
Good place to get what you need for your house. Make sure to check receipt. Didn’t get a discount that I should of. Otherwise a great experience.
by
  • Verified Purchase
  • Recommended
Could not get help At service was told not their department. Two employees just stood at desk. I ...
Could not get help At service was told not their department. Two employees just stood at desk. I needed help to take box off shelf. 8 ft from where they were. At one time there were 4 employees there and no help. Finally garden employee helped with box. He couldn’t believe they made me wait. Then went to cash out. Ask for help load into truck Went outside and no one came out another customer helped me. Will not be back
by
  • Verified Purchase
38 found this review helpful
Showing 1-30 of 280 reviews

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