#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(617)469-1320

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1213 Vfw Parkway

West Roxbury, MA 02132

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 417 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (417)
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Showing 1-30 of 417 reviews
Thanks Home Depot for having what I needed and staff available to help me get it. Thanks Joe C.
Thanks Home Depot for having what I needed and staff available to help me get it. Thanks Joe C.
by
  • Verified Purchase
  • Recommended
Very helpful staff who were very friendly. Store was very clean. Check out was easy.
Very helpful staff who were very friendly. Store was very clean. Check out was easy.
by
  • Verified Purchase
  • Recommended
I've read some negative feedback about employees at this location but that's not been my experien...
I've read some negative feedback about employees at this location but that's not been my experience for my last four trips. I've met very helpful sales associates in electrical, plumbing, tools and paint departments.
by
  • Verified Purchase
  • Recommended
Always well kept!!!!
Always well kept!!!!
by
  • Verified Purchase
  • Recommended
EXCELLENT staff, and.... ALWAYS willing to assist! VERY clean and organized store!!
EXCELLENT staff, and.... ALWAYS willing to assist! VERY clean and organized store!!
by
  • Verified Purchase
  • Recommended
Nice staff. Good stock,, normally. Place tends to be a bit untidy and disorganized at times, but ...
Nice staff. Good stock,, normally. Place tends to be a bit untidy and disorganized at times, but I know these people work hard. End cap displays and front end displays need some cleaning and freshening up. Convenient location, good parking, and someone is always there to welcome you. Service area is cluttered and all the machines are usually covered with a film of dust. Seems to be short staffed at times. The Home Depot corporate is awfully sluggish in responding to employment applications.
by
  • Verified Purchase
  • Recommended
Great store. Personal attention from many employees.
Great store. Personal attention from many employees.
by
  • Verified Purchase
  • Recommended
Clean, efficient, knowledgeable friendly employees.
Clean, efficient, knowledgeable friendly employees.
by
  • Verified Purchase
  • Recommended
Customer service
Workers actually know where things are,and help you find them. Janice is also very helpful.
by
    • Recommended
    Like this store, easy in, easy out (unless during rush hours). Plenty of parking and helpful staff
    Like this store, easy in, easy out (unless during rush hours). Plenty of parking and helpful staff
    by
    • Verified Purchase
    • Recommended
    Terry from the Garden Department provided excellent customer service when we purchased a Christma...
    Terry from the Garden Department provided excellent customer service when we purchased a Christmas tree for the holidays. She was kind, enthusiastic and worked quickly knowing that it was rainy. She should be commended for an EXCELLENT job.
    by
    • Verified Purchase
    • Recommended
    very professional store.
    very professional store.
    by
    • Verified Purchase
    • Recommended
    the store was clean and get great employees
    the store was clean and get great employees
    by
    • Verified Purchase
    • Recommended
    The store is always clean and the employees are friendly and helpful at all times.
    The store is always clean and the employees are friendly and helpful at all times.
    by
    • Verified Purchase
    • Recommended
    The store was clean. Tperson who helped me was right on the ball
    The store was clean. Tperson who helped me was right on the ball
    by
    • Verified Purchase
    • Recommended
    Store employees are helpful and courteous great location.
    Store employees are helpful and courteous great location.
    by
    • Verified Purchase
    • Recommended
    Great People
    I always appreciate the associates' helpfulness in finding the products I seek. The store has a wide selection of products, including everything I need for gardening.
    by
    • Verified Purchase
    • Recommended
    Great store exparience
    Store was clean, employees knowledgeable, helpful,
    by
    • Verified Purchase
    • Recommended
    Chris the manager makes a better store
    Thanks to Chris for making it a better store. He is a great people person and a hands on manager.
    by
    • Verified Purchase
    • Recommended
    I love Home Depot
    As a homeowner I have always shopped at Home depot and been satisfied with the West Roxbury store. But currently I am renovating my kitchen and have been practically living at Home Depot and the service and help I have received has been exceptional and exemplary. Everyone at the West Roxbury store from the moment you walk into the store to the end when you go to the cashier it is a very blissful experience. And for cabinets, granite and other kitchen everyone and I mean everyone should ask for John. He is the best and very experienced and professional :)
    by
    • DIY
    • Verified Purchase
    • Recommended
    Always enjoy going to my HD
    I love going to my HD! Helpful, stocked with so many interesting things.
    by
    • Pro
    • Verified Purchase
    • Recommended
    Easy in Easy Out
    I use this store oftern and nevre have a problem. Always have what I am looking for. As busy as the parking lot looks never wait very long in line to cash out.
    by
    • Pro
    • Verified Purchase
    • Recommended
    Great location and parking
    The store is in a great location and I always find parking space. The staff are willing to help you and friendly.
    by
    • Pro
    • Verified Purchase
    • Recommended
    Great store experience
    I need tiles and found the exact type and style I had imagined. They also had enough and I was satisfied with the price.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Customer satifation
    I can always go to this Home Depot and find help. The service is exceptional, the team is very helpful finding the items needed for any project.
    by
    • Pro
    • Verified Purchase
    • Recommended
    Good store with great employees
    Always easy shopping experience. Very rarely do not have what I'm looking for, and the staff are always polite and do their best to help
    by
    • Verified Purchase
    • Recommended
    Ok
    Store was clean, employees were helpful for the most part, however, people at the customer service station arnot very friendly and at time rude.
    by
    • Pro
    • Verified Purchase
    • Recommended
    Love Home Depot!
    The associates at Home Depot were very helpful in assisting my husband and I with questions and pointing us in the right direction to what we were looking for.
    by
    • DIY
    • Verified Purchase
    • Recommended
    great experience
    The store had just what I was looking for with many products to choose from.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Excellent service
    Enjoyed the experience, staff extremely curtious and helpful.
    by
    • Pro
    • Verified Purchase
    • Recommended
    Showing 1-30 of 417 reviews

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