Store Details
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
615 Arsenal St
Watertown, MA 02472
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Store Features
Buy Online Deliver from Store
Buy Online Pick Up in Store
Expanded Flooring Showroom
Key Cutting
Kitchen Showroom
Home Depot Truck Rental
Propane Exchange
Tool Rental
Free WiFi
Recycling at Home Depot
Did you know?
This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.
Store Details
Welcome to the Watertown Home Depot. It's a great day to get started on your next DIY project.
Whether you're looking for Husky storage or closet organizers, your favorite hardware store has you covered. Our knowledgeable associates can help you find the products you need for your project. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.
At Home Depot, giving back is important to us and Team Depot, our associate-led volunteer force, embodies this core value. Since 2011, Team Depot has improved more than 43,000 veteran homes and facilities in more than 4,200 cities. We also cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice.
We're here to assist you in every step of your project. Drop by today and see what's new.
Your Watertown Store Team
Whether you're looking for Husky storage or closet organizers, your favorite hardware store has you covered. Our knowledgeable associates can help you find the products you need for your project. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.
At Home Depot, giving back is important to us and Team Depot, our associate-led volunteer force, embodies this core value. Since 2011, Team Depot has improved more than 43,000 veteran homes and facilities in more than 4,200 cities. We also cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice.
We're here to assist you in every step of your project. Drop by today and see what's new.
Your Watertown Store Team
What's on sale for Father's Day?
Is The Home Depot having a 4th of July sale?
Are Kids Workshops offered at the Watertown Home Depot?
How do I check the balance of my Home Depot gift card?
Nearby Stores
75 Mystic Ave
Somerville, MA 02145
4.33 mi
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
3 Mystic View Rd
Everett, MA 02149
5.03 mi
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
5 Allstate Road South Bay Ctr
Boston, MA 02125
5.27 mi
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Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Customer Store Reviews
Rating, Profile, Gender, Age
Star Rating
Home Improvement Profile
Gender
Age Range
Dec 10, 2021
Register
Wendy was a big help getting out of the store quickly
by
Jun 2, 2023
excellent customer service
I bought LG electric washer-dryer combo and it is a great value and an excellent product.
by
Apr 28, 2023
Solid 2-3 stars - average is not bad these days
Compared to Waltham, West Roxbury and one of the two Quincy locations, this store is at the bottom when it comes to the average aptitude of the staff. It’s actually amazing that it seems like this particular location is not great at attracting talent compared to these other three stores. However, it’s not a big deal as long as you know how to handle it. For example, there’s one guy at the customer service who is so slow in processing anything and shows so little thought that I simply let someone behind me go first so I skip him or I leave and try another day. It’s not his fault- it’s the manager who decided this guy could work the customer service desk. He has been there for about 4-6 months, wears a hat and takes about 5 min to process something g which takes an average person about 20 seconds. This is the most extreme case though but I don’t have non-sense like this at the other stores. Still, it’s no big deal since this is no library
by
Apr 14, 2023
Mona was a great!
I want to say a big thank you to Mona! She is a really great specialist! She made my purchase and day awesome! She really helped me to choose the best item and get discount for my purchase! Big thanks!
by
Apr 5, 2023
Bad Store
Unfriendly cashiers at the returns desk!
Often there are no bags at the Self Check Out.
Many items out of stock or not found in the correct spot.
Employees do not engage with the customers.
by
Mar 29, 2023
Barbara the Checkout Master
Barbara is nothing short of a gem. She could lead the company in best-practice for customer service and relationships. She 1) makes eye contact 2) does not treat you like a nuisance 3) has the situational awareness to stop chatting with a coworker and promptly attend to the customer 4) is willing to help 5) knows the store and the products 6) is just plain pleasant.
The management of the store must take note of her exceptional behaviors and results. I passed by 8 employees including one "Coach" who either avoided eye contact or deferred helping me to "someone up front." The store is chaos, the employees (except Barbara and the Tool Rental Team,) are there to take up space and give out only CO2 and glares, and the prices are significantly worse than represented on the website.
5 Stars for Barbara. The rest of y'all might want to revisit what it means to provide customer service.
by
Mar 20, 2023
Knowledgeable Staff
This store is great. The staff know a lot about valve caps and still have a live human being to help with checkout if you don't want to be bothered with self-checkout!!
by
Feb 7, 2023
Such nice staff
Victor went above and beyond and worked with me to apply for a home depot card. He was very knowledgeable and was very helpful throughout the entire process! A very pleasant person to work with.
by
Nov 30, 2022
Nice store, rude clerk.
person at self checkout was rude, when I asked about military discount. I don't have the military code on my phone but I had the physical card with me. She told me it had to be done with my phone, I said another home depot was able to key it in without the use of my phone. She then told me "you do it then, show me" I told her I couldn't because I don't work here so I wouldn't know how, but that I remember a home depot Employee finding the discount button off a drop down menu.. She ended up giving me a discount and I thanked her..but she got upset, and repeatedly said I'm getting her in trouble. I didn't know it was mandatory to have it on the phone since a different Home Depot has always done it manually (by pressing the military discount button off a drop down menu). If it's something that shouldn't be done, why is there an option to give Military Discount, Customer Discount, Employee Discount, etc on the drop down menu...is it a different store, different policy type of situation? Anyway, I probably won't come here again unless I really have to. Other than that everything else was nice.
by
Nov 27, 2022
Nice, serviceable store that can get very busy and crowded
I buy regularly at this store because it is very close to my office in Watertown. I typically find what I need. The feature of the Home Depot website that allows to find the specific location in the store is sometimes useful for odd items. The only issue that I have had, and this is only in 2022, is with tool rental, either missing or defective tools.
by
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