#1 Home Improvement Retailer

Watertown #2602

Store Details

Contact Us
Pro Service Desk(617)673-6104
Tool & Truck Rental(617)673-6110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
615 Arsenal St
Watertown, MA 02472
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Expanded Flooring Showroom

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at Home Depot

Did you know?

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Our store diverts waste from landfills by accepting plastic plant pots, CFLs, lead acid batteries, and rechargeable batteries for recycling.

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Our stores sent approximately 5.3M pounds of shredded paper for recycling in 2022. This has helped the planet by preserving over 63.5K trees. It kept over 16K trash bags of solid waste out of landfills, saved over 50M gallons of water, and conserved 7.8M kilowatt hours of electricity.

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Since 2010, we have decreased electricity consumption by over 52% in our U.S. stores.

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The Home Depot's core values are based on doing the right thing for our associates and customers, and this commitment extends beyond our stores to the environment, as well as our communities. We are your partners in environmental sustainability. Read more about our eco actions.

Store Details

Welcome to the Watertown Home Depot. We're excited to help you start your next home improvement project.

We pride ourselves on our ability to help you finish your project, everyday. From gardening tools to lighting our associates will take care of you. Find the right product using our Home Depot product locator app – it displays a store map so you can ensure the item is in stock and know exactly where to find it. You can even use the barcode lookup to find detailed information on every item we carry.

Supporting the community is important to us at The Home Depot and, since 2011, The Home Depot Foundation has invested more than $300 million in veteran causes and improved more than 43,000 veteran homes and facilities in 4,200 cities. In-store, we cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice to complete your project.

We're here to provide the guidance you need every step of the way. Drop by today and see what's new.

Sincerely,

The Watertown Home Depot Team

When are Kids Workshops offered at my local Home Depot?

Kids Workshops are held from 9am–noon on the first Saturday of every month. Register online for our workshops to reserve a spot today.

How do I check my Home Depot gift card balance?

Home Depot gift cards are a popular present for housewarming parties, birthdays, and the holidays. DIYers know they're fun to give and to receive. Purchase gift cards at our stores or online at homedepot.com. If you receive a gift card, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Redeem our gift cards in-store or use them to shop online with no additional fees.

Does The Home Depot Watertown offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when you shop eligible Store Pickup items. We'll let you know via text message or email when your order is ready at the store. Bring a valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us in the app that you're on the way.
3. After you arrive, park in a designated Curbside Pickup space. It's typically located near the front of the store.
4. Check in through the app to tell us you're here.
5. We'll bring out your order and load it into your vehicle.

Read more about Curbside Pickup.

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Sun: 8:00am - 8:00pm

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5 Allstate Road South Bay Ctr

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Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.4 out of 501 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (501)
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Showing 1-10 of 501 reviews
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Wendy was a big help getting out of the store quickly
by
    WATERTOWN STORE HANDLED A RETURN AND I BOUGHT A NEW PRODUCT
    The cashier, a lady and a gentleman acted to gether to return a defective product-to understand hwy and what needed to be reported, and gave the confidence to buy another product- not on sale-expensive, but actually helpful to my project needs.
    by
      • Recommended
      Customer service was atrocious
      I had bought two separate items, one for which I got a discount, and another which was for the full price. Since I did not need two of the same, I decided to return the more expensive item. The cashier had a different idea. The cashier said that she could only see the cheaper item and therefore proceeded to refund me for the cheaper item, cheating me of the discounted price. When I tried to explain to the cashier, she gaslighted me and told me that the full price had been reduced, so I was entitled to the reduced price only. To reiterate, I was returning the more expensive of the two identical problems. The customer service representative was either completely unable to understand a simple transaction, or they were looking to save the store money.
      by
        Somewhat a little fast
        The workers as usual look miserable in the morning like you don’t greet nobody you don’t even thank people and they act like they’re doing us a favor treat us like animals sometimes but it’s upsetting to deal with that every morning like if you don’t like your job just quit I’m sure they are people that are happy that will more likely to help people with their services and needs
        by
          Great customer service. on this visit!!!.
          I haven't in the past been very fortunate to receive such great service.I would like to make it clear that it was in the evening.I normally shop at this location during the day, and the staff are horrible, lazy, and not helpful at all. Employees like Cavan and Gregg should be praised for their work.ethics.
          by
            • Recommended
            Big store with a ton of inventory
            Alot of stuff a ton of inventory but a lack of knowledge and accessibility to inventory by new associates
            by
              • Recommended
              understaffed, unknown item.
              Item from shelves wouldn't ring up at self-checkout; attendant "didn't have time" to sort out problem and rang up something else more expensive. Should have more people available to help. Also need more self-checkouts; parking lot was mostly empty but there was a line for checkout.
              by
                Great service!
                Just want to make sure you all recognize Erick the ProDesk cashier at store # 2602!! He was amazingly patient and helpful in finding the best solution for my fence repair!! He made me feel as though I was his only customer and activated about me!!! Please recognize him for a job well done and creating customer loyalty to HD!!
                by
                  • Recommended
                  Bad store. Don't go there
                  Extremely disappointed experience at Home Depot Watertown. The employe at Aisle 22 is very rude and don't know how to treat clients with respect. Long lines a customer service. Never going back there.
                  by
                    Go to Eric G. If you have a paint project!!
                    Eric G was so helpful, professional, and Friendly! If you need help with a painting project, look for him for help!
                    by
                      • Recommended
                      Showing 1-10 of 501 reviews