#1 Home Improvement Retailer

Watertown #2602

Store Details

Contact Us
Pro Service Desk(617)673-6104
Tool & Truck Rental(617)673-6110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
615 Arsenal St
Watertown, MA 02472
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We're making shopping easier & safer during this difficult time.

StoreHeroCurbside ImageCurbside PickupOrder online and we'll bring your items out to your carLearn more

Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Expanded Flooring Showroom

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at Home Depot

Did you know?
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This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.
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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
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LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details

Welcome to the Watertown Home Depot. It's a great day to get started on your next DIY project.

Whether you're looking for Husky storage or closet organizers, your favorite hardware store has you covered. Our knowledgeable associates can help you find the products you need for your project. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.

At Home Depot, giving back is important to us and Team Depot, our associate-led volunteer force, embodies this core value. Since 2011, Team Depot has improved more than 43,000 veteran homes and facilities in more than 4,200 cities. We also cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice.

We're here to assist you in every step of your project. Drop by today and see what's new.

Your Watertown Store Team
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What's on sale for Father's Day?
The Home Depot Father's Day Sale is coming up soon, so start shopping for Father's Day gifts that Dad will love. From lawn and garden to smart home to power tools, we've got Father's Day deals on all the presents he's been waiting for. Shop the sales from 6/8/23 through 6/18/23 and make Dad proud of the bargains you found.
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Is The Home Depot having a 4th of July sale?
Our 4th of July Sale, which includes savings on major appliances such as washer and dryers, can help you get a fresh start on cleaning. Find unbelievable prices from June 22 to July 4. We've got impressive bargains on fridges and dishwashers, as well as grills, tools, and outdoor power equipment, too. Drop by the store today or shop with our mobile app.
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Are Kids Workshops offered at the Watertown Home Depot?
Kids Workshops are free in-store events that take place every first Saturday of the month between 9am and noon. You may secure your Kids Workshop kit by registering online for the event. Keep little doers engaged with a new kit pack for each event. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Call us or visit our customer service counter to check availability.
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How do I check the balance of my Home Depot gift card?
Gift cards to The Home Depot are a popular choice for the holidays, birthdays, and housewarming parties. DIYers know they're fun to give and to receive. Purchase gift cards at our stores or online at homedepot.com. If you receive a gift card, you can visit the Watertown Home Depot and ask a cashier to check the balance for you or check your gift card balance online. Redeem our gift cards for online or in-store shopping, all with no additional fees.

Nearby Stores

75 Mystic Ave

Somerville, MA 02145

4.33 mi

Tool & Truck Rental

(617)629-1228

Pro Service Desk

(617)629-1204

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

3 Mystic View Rd

Everett, MA 02149

5.03 mi

Tool & Truck Rental

(617)381-1410

Pro Service Desk

(617)381-1461

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

5 Allstate Road South Bay Ctr

Boston, MA 02125

5.27 mi

Pro Service Desk

(617)989-6461

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.4
    out of 490 reviews
  • 86% recommend this store
86%
Of Customers
Recommend This Store
404 of 469 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (490)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 490 reviews
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Wendy was a big help getting out of the store quickly
by
    excellent customer service
    I bought LG electric washer-dryer combo and it is a great value and an excellent product.
    by
      Solid 2-3 stars - average is not bad these days
      Compared to Waltham, West Roxbury and one of the two Quincy locations, this store is at the bottom when it comes to the average aptitude of the staff. It’s actually amazing that it seems like this particular location is not great at attracting talent compared to these other three stores. However, it’s not a big deal as long as you know how to handle it. For example, there’s one guy at the customer service who is so slow in processing anything and shows so little thought that I simply let someone behind me go first so I skip him or I leave and try another day. It’s not his fault- it’s the manager who decided this guy could work the customer service desk. He has been there for about 4-6 months, wears a hat and takes about 5 min to process something g which takes an average person about 20 seconds. This is the most extreme case though but I don’t have non-sense like this at the other stores. Still, it’s no big deal since this is no library
      by
        • Recommended
        Mona was a great!
        I want to say a big thank you to Mona! She is a really great specialist! She made my purchase and day awesome! She really helped me to choose the best item and get discount for my purchase! Big thanks!
        by
          • Recommended
          Bad Store
          Unfriendly cashiers at the returns desk! Often there are no bags at the Self Check Out. Many items out of stock or not found in the correct spot. Employees do not engage with the customers.
          by
            Barbara the Checkout Master
            Barbara is nothing short of a gem. She could lead the company in best-practice for customer service and relationships. She 1) makes eye contact 2) does not treat you like a nuisance 3) has the situational awareness to stop chatting with a coworker and promptly attend to the customer 4) is willing to help 5) knows the store and the products 6) is just plain pleasant. The management of the store must take note of her exceptional behaviors and results. I passed by 8 employees including one "Coach" who either avoided eye contact or deferred helping me to "someone up front." The store is chaos, the employees (except Barbara and the Tool Rental Team,) are there to take up space and give out only CO2 and glares, and the prices are significantly worse than represented on the website. 5 Stars for Barbara. The rest of y'all might want to revisit what it means to provide customer service.
            by
              Knowledgeable Staff
              This store is great. The staff know a lot about valve caps and still have a live human being to help with checkout if you don't want to be bothered with self-checkout!!
              by
                • Recommended
                Such nice staff
                Victor went above and beyond and worked with me to apply for a home depot card. He was very knowledgeable and was very helpful throughout the entire process! A very pleasant person to work with.
                by
                  Nice store, rude clerk.
                  person at self checkout was rude, when I asked about military discount. I don't have the military code on my phone but I had the physical card with me. She told me it had to be done with my phone, I said another home depot was able to key it in without the use of my phone. She then told me "you do it then, show me" I told her I couldn't because I don't work here so I wouldn't know how, but that I remember a home depot Employee finding the discount button off a drop down menu.. She ended up giving me a discount and I thanked her..but she got upset, and repeatedly said I'm getting her in trouble. I didn't know it was mandatory to have it on the phone since a different Home Depot has always done it manually (by pressing the military discount button off a drop down menu). If it's something that shouldn't be done, why is there an option to give Military Discount, Customer Discount, Employee Discount, etc on the drop down menu...is it a different store, different policy type of situation? Anyway, I probably won't come here again unless I really have to. Other than that everything else was nice.
                  by
                    Nice, serviceable store that can get very busy and crowded
                    I buy regularly at this store because it is very close to my office in Watertown. I typically find what I need. The feature of the Home Depot website that allows to find the specific location in the store is sometimes useful for odd items. The only issue that I have had, and this is only in 2022, is with tool rental, either missing or defective tools.
                    by
                      • Recommended
                      Showing 1-10 of 490 reviews