#1 Home Improvement Retailer

Watertown #2602

Store Details

Contact Us
Pro Service Desk(617)673-6104
Tool & Truck Rental(617)673-6110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
615 Arsenal Street
Watertown, MA 02472
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We're making shopping easier & safer during this difficult time.

StoreHeroCurbside ImageCurbside PickupOrder online and we'll bring your items out to your carLearn more

Nearby Stores

Store Features

  • Buy Online Deliver from Store
  • Buy Online Pick Up in Store
  • Expanded Flooring Showroom
  • Key Cutting
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Free WiFi

Recycling at Home Depot

Did you know?
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This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
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LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details

Welcome to the Watertown Home Depot. It's a great day to get started on your next DIY project.

Whether you're looking for gardening supplies or closet organizers, your local hardware store has you covered. Our knowledgeable associates can help you find exactly what you need for your DIY project. Download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make home improvement easy from every angle.

Serving the community is important to us at The Home Depot. In an effort to fill the trades gap, The Home Depot Foundation has pledged to train 20,000 military veterans to fill the industry pipeline by 2028. We also offer hands-on learning and expert advice at our DIY workshops, with topics tailored to everyone in your family, including workshops for kids, which provide an entertaining environment mixing creativity and safety.

We're here to help, no project is too big or too small. We look forward to seeing you soon.

Your Watertown Store Team
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When does the Home Depot Memorial Day event start at the Watertown store?
Doing season is here, and what better way to celebrate than with great Memorial Day Deals at The Home Depot. For our 2022 Memorial Day Sale, visit our Watertown store between May 19 and May 30 to get more out of your summer. Whether you are building your back deck with new outdoor power equipment or freshening up your lawn garden, the Home Depot Memorial Day Sale has got you covered on all your summer projects. Complete your outdoor living space with new patio furniture and a new grill for the perfect cookout. The Home Depot has Memorial Day deals on everything you need for a perfect Summer.
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How do I check my Home Depot gift card balance?
The Home Depot gift cards are a popular choice during the Holiday season, with givers and doers that can be purchased in-store at our brick-and-mortar stores or online at homedepot.com. If you are a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.
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What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
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Does The Home Depot Watertown offer curbside pickup?
We deliver curbside and you can order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.

Customer Store Reviews

  • 4.5
    out of 464 reviews
  • 88%recommend this product
88%
Of Customers
Recommend This Store
392 of 447 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (464)
Star Rating
Home Improvement Profile
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Age Range
Showing 1-30 of 464 reviews
Excellent, easy store experience.
Clean store, a lot of items available, and people were helpful when needed. An excellent Home Depot with ample parking!
by
    • Recommended
    The store is really struggling. Many employees are not getting basic training on asking additiona...
    The store is really struggling. Many employees are not getting basic training on asking additional questions / asking right questions to understand what a customer needs and getting them those supplies, do not really know well their products and how to use them, not looking at people while walking as if dreading customers asking for help, and not using technology to quick look up if something is in stock and where to find it. Ends up being a waste of your time, unless you know exactly what you need, where to find it, and hope that it is there.
    by
    • Verified Purchase
    2 found this review helpful
    Great sales associate!
    My last visit to home depot was so good that I've decided to start shopping there again. I went in with a specific problem and a sales associate (Bill Mason - I asked for his name because I wanted to thank him) not only listened carefully to what I was trying to do - he then helped me solve the problem and went out of his way to make sure I had what I needed. Really excellent service!
    by
      • Recommended
      How to really help our customers
      The first Associate sent me in the wrong direction and to the wrong location of the store. A second Associate got me going the right way. Only the actions of the third Associate saved a sale as I had had enough. To all Associates: if you don't know say so and find another knowledgeable Associate to assist the customer. Don't sent a potential customer in the wrong direction just to get her/him to move on.
      by
      • Pro
      • Recommended
      1 found this review helpful
      Neosma was incredibly friendly. Her smile brightened our day!!
      Neosma was incredibly friendly. Her smile brightened our day!!
      by
      • Verified Purchase
      • Recommended
      ABYSMAL With the exception of a few employees (VERY FEW), the "customer service" is nonexistent. ...
      ABYSMAL With the exception of a few employees (VERY FEW), the "customer service" is nonexistent. I would be ashamed to work at an organization that was so poorly run.
      by
      • Verified Purchase
      1 found this review helpful
      No. 1 Home Depot in Massachusetts!
      This store is amazing. They stock most of my items I am in need of. If iterms not in stock, they order items immediately and follow up on all orders. Prodesk person Mirza got excellent management skills. He processes all of my orders accurately and deliver my items timely. The management staff, customer service staff, electrical dept. staff, and delivery staff all do great job. With so many purchase transcations, I never had any complaints. Excellent communication skills by the staff. Store is neat and clean. Prodesk person Mirza does an excellent job in keeping track of transcations, and follow up on any pending items.
      by
      • Pro
      • DIY
      • Recommended
      Completely satisfied
      Everything I needed as usual was very easy to find which saved valuable time and reduced the chance of any unnecessary headaches as much work is to be done before and after homedepot visits
      by
      • Pro
      • Recommended
      Home Depot Shopping
      The Watertown Home Depot is always a go to place whenever I have a home project to complete. They always have what I need!!!
      by
      • DIY
      • Recommended
      We were helped by the most amazing salesperson in the hardware department. Her name is Brenna.
      We were helped by the most amazing salesperson in the hardware department. Her name is Brenna.
      by
      • Verified Purchase
      • Recommended
      Showing 1-10 of 464 reviews