Reviews for West Roxbury #2665

with the social distancing rules it was difficult to communicate with staff. they did try to assist in fixing the errors but where unable to correct the problem. after waiting over an hour on Sunday with out any chairs to sit on and on Monday we brought a chair with us. as my wife and are over 75 years old.

extremely helfpul and knowledgeable garden employee

well stocked in and out fast

kofi was extremely helpful and courteous

Great store, AWESOME customer service.

Lexi- the customer service representative is superb in dealing with customers

Very convenient

This is a great store, with a very helpful staff. Even when it is busy as can be they handle the pressure very well. I've had a few occasions that items were not on the shelf and a SA was ready to help me get the product I need, or contact a near by store that had it in stock to hold it for me. This kind of service helps keep the job site moving forward.

The associates in appliances/ Home Improvement Department were very helpful and pleasant.

I always find what I need at this Home Depot. The staff are generally really nice and helpful.

These days it's hard to find great customer service, especially during the hustle and bustle of the holiday season. The staff at West Roxbury Home Depot are awesome! Always helpful when I visit. Nice job!

I live in Florida and visit family in Boston often and I love the west Roxbury home depot

Convenient and close to my home. Friendly and efficient associates. Good quantity of product.

Everyone is always so helpful and knowledgeable and service was fast and correct

Don't change a darn thing!!!

they have products that I look for and a great garden center

the store was not crowded. It was very easy and quick to get what I needed and get out

Poor customer service. Employees lack basic English skills

Great store great employees

love paint section,great selection

Really good experience yesterday. Really helpful staff. Special kudos to 4pm staff at self help area who helped me get through in record time by reaching out to help me.

The store was clean and had all the product that I came to shop for, which I found w/ the help of the people on the floor, In this case Leah in the Plumbing Dept.

Everyone I worked with was very helpful starting with Natalia in Kitchen Design and Alyssa at the Service Desk, It has been a very positive experience.

Organized and friendly

Store was clean, friendly staff, fast check out

The Home Depot in West Roxbury is our Family's and our neighbors (Go - To) Store for all our outdoor and indoor home upkeep and home improvement needs!! The store always is organized, clean, and well stocked! Associates are all helpful, friendly, and knowledgeable! Special mention to Associates Anne and Rosalyn for providing excellent customer service with a smile!!

Great selection.... the plants thrive and Rick is the go to person to ask about any gardening ideas!!!

Did you find the products you were looking for easily? Yes; except for mothballs -millions of people use them. Were you able to get assistance if you needed it? Yes. Was the store clean? Yes Were our associates friendly and helpful? Yes. All the above are true... Please store mothballs on the shelf with the cleaning and freshening products.

Live near buy, would not know what to do as a realtor and carpenter with out you.

Excellent service. Employees are well informed and helpful. Quick and practical service.