Questions and Answers for Aquasana 3-Stage Under Counter Water Filtration System with Faucet in Oil Rubbed Bronze

A:  Your line may have a clog. About once a year we have to clear it, then problem solved.

A:  Your biggest issue would be the connection from your water filter to the faucet. Be careful about this, the output tubing for the Aquasana is 1/4 inch tubing. Just make sure that your new water faucet has way to connect the 1/4 inch tubing or a way to change the connector to facilitate the connection from the filter to the faucet.

A:  i dont know i guess you should be able to only thing ti know aquasana filter does not do the job what RO does the kettle is crusty if water stays in it but ro had no issues

A:  The system as constructed is not designed to do that.  That said you could figure something out to divert the flow of your tap water through the filters instead of directly to your faucet.  You could install manual valves or put in a solenoid.  Anything is possible.  I installed the system on my boat and had to figure out how to make it work.  Good luck

A:  I've had this issue a few times now and just found this use a quarter fix...it works. It seems there's a manufacturing defect in a lot of the replacement sets where the black pre-filter is a few mm shorter than the other two. If you line them up and put a straight edge across the top, it's obvious. It doesn't seal correctly, and the flow is reduced or stopped. Hopefully they've fixed the issue, and it's just back stock being exhausted.

A:  I had the same problem. It’s caused by a filter that doesn’t fit right. AQ told me to wash a quarter and then put it underneath the black cartridge to hold it up. It works. Would be nice if they actually fixed the problem though. 

A:  I had the same issue and called customer support. They had me use the previous filters one-by-one until we identified the problem - the pre-filter they sent was too short and was stopping the water flow. They sent a new pre-filter that arrived in about a week. Might be the same issue for you.

A:  I think a military discount is a great idea. Aquasana should offer that.

A:  I called customer service and had to replace the entire housing unit. I believe it was $60-$70.