A: I don't think so. If you download the installation manual from the website, it lists all contaminants and their removal rates.
by|Sep 9, 2021
Q:I read that someone split their output water one to the countertop and one to the drinking water in the refrigerator. How can this be done? What kind of equipment is needed?
by|Aug 3, 2021
2 Answers
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A: Hello,
Thank you for reaching out to us. Yes, you can have it going to the fridge directly or have it tee-d off, but we always advise that you might have a pressure drop.
You can purchase a quick connect fitting from Home Depot or Lowe's, and connect the Tee-fitting to the outlet that goes into the faucet.
Unfortunately, we cannot make any other recommendations on what to use to connect it to the refrigerator being that our systems are not manufactured to connect with refrigerators/ice makers.
Thank you,
Customer Support
by|Dec 24, 2022
A: I did this and it was very easy. You simply need to T the output and run a line to your countertop and then one to your refrigerator. I used clear flex tubing and a T that I sourced locally.
by|Aug 10, 2021
Q:I have to drill thru corian counter top to mount faucet. What size hole do I have to drill
by|Jun 16, 2021
1 Answer
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A: Hello!
Thank you for reaching out to us! The faucet that is included with our systems requires a 1/2" hole.
If you have any further questions please contact us at 866-662-6885.
Aquasana Customer Support
866.662.6885 Option 1
www.aquasana.com
by|Jun 24, 2021
Q:Could the output water after filtration be split, to feed the on-tap cold water and also feed into an under-counter instant hot water unit, which then goes to a second tap?
by|Jun 15, 2021
1 Answer
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A: Yes I have mine split one to the countertop and one to the drinking water in the refrigerator.
by|Dec 24, 2022
Q:Where is the battery door on the AQ-5300? I can't tell from the instructions.
by|Jun 2, 2021
2 Answers
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A: Hello Bob,
Thank you for your question. The battery door for the AQ-5300 is located on the top center section of the manifold. There you will visually locate the battery holder with a pull-out tab. Once you have located the battery door, we kindly ask you to remove and discard the old battery.
You will then place the new battery on, positive side facing to the back. When inserted properly, your system will beep (5) times and blink red.
If you have any questions or concerns, you may also contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST.
-Aquasana Customer Support
by|Jun 3, 2021
A: It's on the top, slightly to the right of the "Aquasana" name.
by|Nov 14, 2023
Q:Following up on filtration size - what is the filtration size for all 3 filters not just the prefilter. The Everpure H 300 is 0.5 microns. 20 microns is ok for sediment but not for cysts etc.
by|May 16, 2021
1 Answer
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A: Good Afternoon,
Thank you for reaching out to us! Aquasana drinking filters are certified by the NSF to reduce contaminants down to 0.5 microns, our Pre-filter is 5 microns.
If you have any further questions please contact us at 866-662-6885.
Best,
Aquasana Customer Support
866.662.6885 Option 1
www.aquasana.com
by|May 18, 2021
Q:Why after replacing the 3 filters on my 5300 I no longer have any water pressure. The water basically drips out and takes me 3 min to fill an 8 oz glass.
by|May 10, 2021
1 Answer
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A: Good Afternoon,
Thank you for contacting us. We certainly wish to help resolve this soon! Kindly proceed with the following troubleshoot steps:
Step one: Turn off the main water supply underneath the sink.
Step two: remove the sump from the manifold
Step three: reconnect the sump to the manifold. Ensure connection points align, and turn the sump from left to right until it stops.
Step four: Test by turning the water supply
If further guidance is needed, we kindly ask you to contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST.
Best Regards,
Aquasana Customer Support
p: 866.662.6885, Option 1
a: 6310 Midway Rd
Haltom City, TX 76117
by|Apr 2, 2023
Q:When using the faucet, can you turn on the water and walk away while the water flows, or do you have to continually hold the faucet handle open for the water to flow?
by|Apr 29, 2021
1 Answer
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A: This is not a spring loaded faucet handel. You can turn it on and let go as you would with most normal home faucets.
by|May 30, 2021
Q:What is the total vertical space required for installation, with room to change the filters?
by|Apr 11, 2021
1 Answer
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A: I don't own the home anymore, but it was under the kitchen sink. It was a little tight when we changed the filters. My water was questionable at this house and this system worked very well.
by|Apr 18, 2021
Q:How long is the poly tubing that's included with the faucet system?