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Questions and Answers for Korky QuietFILL Platinum Valve and Flapper Kit

Internet #205616927

Model #818MCM

Store SKU #1002504936

  • Includes the two most commonly replaced toilet parts
  • Fixes: Running, noisy, slow refill and weak flushing toilets
  • Fill valve & standard 2" flapper are easy & quick to install

Questions & Answers

14Questions
caret
Q:Is anyone able to post a review? Been trying for 3 days now, get error message 'Try later'.
by|Aug 10, 2022
0 Answer
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caret
Q:How to adjust height to fit tank
by|May 1, 2022
9 Answers
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A:  You adjust the height befu

by|May 4, 2022

A:  Twist and pull then turn it to lock it.

by|Jul 6, 2022

A:  I don't have the Korky QuietFILL fill valve instructions anymore but did find the printed instructions here: https://www.korky.com/sites/default/files/media/product/pdf/lit148_-_528mp_instructions_-_02.20.pdf and a video here: https://www.korky.com/products/fill-valve-replacements/quietfill-platinum-fill-valve. I hope this helps...

by|May 7, 2022

    A:  well the valve itself has a twist like turn to the left to release the valve height up or down, need to play with it to make it work, please read the instructions to verify the proper procedure to lift or lower it down. great item, very easy to install.

    by|Jul 20, 2022

    A:  Hold with two hands and twist, then lock in place by twisting back

    by|May 5, 2022

      A:  the main body of the unit will twist and you then lock in the desired height

      by|May 4, 2022

        A:  you have to hold it at the base and twist it counter clockwise, this unlocks it then you can move it up or down.

        by|Jun 22, 2022

        A:  The water inlet tube is adjustable twist it 

        by|May 20, 2022

          A:  Let us help! Are you able to contact our Technical Support team? We would love the opportunity to learn more about your specific toilet model and assist with installation. Please call 262-763-2434 or email Sales@Lavelle.com; We are available Monday through Friday, 7:30 AM to 5:00 PM CST.

          by|May 2, 2022
            caret
            Q:Just installed this and it is making a hissing noise on the top of the unit which sounds like water but I don't see anything coming out. Considering returning it. Is there an adjustment for this?
            by|Oct 3, 2021
            5 Answers
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            A:  Let us help! Are you able to contact our Technical Support team? We would love the opportunity to learn more and quickly make this right. Your toilet repair kit is backed by a 5-year warranty and we want to ensure your 100% satisfaction. Please dial 262-763-2434 or email us at sales@lavelle.com. We are available Monday through Friday, 7:30 AM to 5:00 PM CST.

            by|Oct 4, 2021

              A:  Hissing sound can be the water coming underneath the head & filling the tank OR can be the sound of the water splashing into the flush valve to allow the bowl to fill & give the flush good pressure. There is the black adjustment on the top at the fill tube. If you have this turned to line up with the tube then 40% of the water pressure is going to the bowl. If it is turned sideways then less water is going to the bowl & more is filling up the tank.

              by|Oct 23, 2021

                A:  Yes I bought it and installed it myself following instructions.

                by|Aug 10, 2022
                1 found this answer helpful

                A:  Everything went well for my son in-law

                by|Apr 19, 2022

                A:  Yes, you can regulate the water flow by turning the black dial at the top. That will release air

                by|Apr 14, 2022
                caret
                Q:Mine makes a buzzing grinding noise for around 7 seconds right at the end of fill cycle. It works fine but the noise at night is quite loud. Any ideas on how to fix it?
                by|Feb 17, 2021
                5 Answers
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                A:  That is definitely not normal. We would like to learn more about what's happening. Please call our Technical Support team at 262-763-2434 or email us at sales@lavelle.com. We are available Monday through Friday, 7:30 AM to 5:00 PM CST. This kit is backed by a 5 year warranty and we want to ensure your complete satisfaction.

                by|Feb 18, 2021

                  A:  My suggestion would be to turn down the water pressure on the shut off valve to the toilet.

                  by|Jun 2, 2021

                    A:  Change it

                    by|Apr 9, 2021

                      A:  Not sure what that could be. Maybe something is stuck in it. I would bring it back for an exchange. good luck

                      by|Feb 17, 2021

                      A:  Turn down the flow adjustment. It's the small dial on the fill hose. Read the instructions!

                      by|Sep 13, 2023
                      caret
                      Q:I have a 3 inch flapper do you have a kit that will work ? The toilet is a Jacuzzi
                      by|Apr 8, 2020
                      5 Answers
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                      A:  The Korky 830MP is the Platinum Fill and 3 inch flapper kit. If you have further questions, please call our Technical Support team at 800-528-3553 or email us at sales@lavelle.com. We are available Monday through Friday, 7:30 AM to 5:00 PM CST.

                      by|Apr 8, 2020

                        A:  Not certain if it’s a 3 inch flapper

                        by|May 25, 2022

                        A:  Just purchased and installed this one it works Great!

                        by|Aug 29, 2021

                        A:  There are simple flapper valves you can pick up for a few dollars, or you can get a full kit. I don't know what the Jacuzzi insides look like, but I think all toilets are basically the same. Worst case, you spend $20 and get the full set like the Korky. Try cleaning both the flapper and the piece it seats against first; it can get slimy in the tank, and that or bits of rust can collect and cause a small leak.

                        by|Jan 20, 2021

                          A:  Yes

                          by|Feb 17, 2021
                          caret
                          Q:How would i know that the valve needs replacing
                          by|Jun 20, 2019
                          5 Answers
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                          A:  If you are currently using the exact one listed. If your toilet seems to be losing water from within the tank causing it to flush on its own that’s one indication that the valve needs replacing. Before replacing , make sure that the flapper is not the one causing the water loss within the tank.

                          by|Mar 13, 2021
                          2 found this answer helpful

                          A:  If you first change the flapper and you continually are leaking water or the water doesn't shut off , then change the valve. Simple to do no plumber needed.

                          by|Oct 22, 2021
                            4 found this answer helpful

                            A:  Generally.... if the toilet is continuously filling ... the valve needs replacing

                            by|Mar 13, 2021
                            4 found this answer helpful

                            A:  Let us help! Are you able to contact our Customer Service team? We would love the opportunity to learn more and help you fix your toilet. Please dial 1-800-528-3553 or email us at sales@lavelle.com. We are available Monday through Friday, 7:30 AM to 5:00 PM CST.

                            by|Apr 8, 2020
                              1 found this answer helpful

                              A:  There was noise and toilet appeared to continously run.

                              by|Aug 27, 2019
                                caret
                                Q:I just installed this Quitefill valve without the flapper, just the valve. When flushing, I notice that there is a considerable water running out of the valve assembly while the level is low and refilling. It is coming out of the vents on the top of the unit in the silver area, is this normal?
                                by|Dec 17, 2018
                                5 Answers
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                                A:  Yes, this is normal...as long as all the water is running into your toilet tank you are fine and this is normal.

                                by|Sep 21, 2020
                                  1 found this answer helpful

                                  A:  Thanks for choosing Korky! Are you able to contact our Customer Service team? We would love the opportunity to learn more about your fill valve and installation to ensure it is operating correctly. Please dial 1-800-528-3553 or email us at sales@lavelle.com. We are available Monday through Friday, 7:30 AM to 5:00 PM CST. Your fill valve and flapper kit is backed by a 5 year warranty and we want to ensure your 100% satisfaction.

                                  by|Apr 8, 2020
                                    1 found this answer helpful

                                    A:  Don't have that problem. I replaced flapper with the one provided. Possibly the connecting hose is loose? ML

                                    by|Jun 4, 2019

                                      A:  Hello, JOB, Sounds to me, from your description, you might have to lower the water level in the adjustment in the valve, if there's no provision for adjustment, you might try lowering the water pressure at the shut-off valve. Some new replacement units will not work properly with higher water pressure. In the event you don't get the proper results with the settings I've suggested, you can return the item for exchange. I hope this helps out. If we can be of further help just contact The Home Depot.

                                      by|Apr 8, 2020
                                      1 found this answer helpful

                                      A:  No

                                      by|Jan 2, 2019
                                        caret
                                        Q:how you adjust the water level? mine overflows into the tube
                                        by|Sep 13, 2018
                                        5 Answers
                                        Answer This Question

                                        A:  On the replacement kit, there is a line mark that you are supposed to adjust to the water line of the tank itself. You’ll have to twist the body by holding the top portion ( white in color ) in order to make the adjustment. Match the line on the kit to that of the tank and you should be fine.

                                        by|Apr 8, 2020
                                        1 found this answer helpful

                                        A:  While holding the bottom of the valve, turn the upper part of valve counterclockwise. This maneuver unlocks the valve allowing it to be adjusted up or down to match the desired water level. When the proper valve height is reached, turn the valve top clockwise to lock the height.

                                        by|Dec 12, 2022
                                          4 found this answer helpful

                                          A:  Great question, let us help! On the back of your toilet tank, there should be a mark labeled waterline. If your toilet manufacturer didn't stamp a line, you can use the water scum line as your guide. On the Korky fill valve, there is a waterline beneath the silver cap. Line the fill valve water line up with the scum line of your toilet tank. Twist the upper half of the fill valve a quarter turn to rotate. If you have additional questions, or would prefer to walk through this though the phone, we are here and happy to help! Please call 1-800-528-3553 or email sales@lavelle.com to speak with our customer service team. Your fill valve kit is backed by a 5 year warranty and we want to ensure your 100% satisfaction.

                                          by|Apr 8, 2020
                                            5 found this answer helpful

                                            A:  With the Not just on the side just turn it to the left and push down.

                                            by|Apr 24, 2020

                                            A:  Read the instructions. In there you will find description of adjusting the height (down, in your case) of the filler tube, which has a float that turns off flow when the target level is met.

                                            by|Feb 11, 2024
                                              1 found this answer helpful
                                              caret
                                              Q:Forgive my ignorance, but do I need to purchase the tube that goes from the flush valve to the refill tube? This is all new to me so go easy on me!
                                              by|Jul 5, 2018
                                              5 Answers
                                              Answer This Question

                                              A:  No. The kit comes with it and the clip. You may have to trim to fit as it is a long tube.

                                              by|Apr 7, 2020
                                              1 found this answer helpful

                                              A:  That's what we are here for! The tube that goes from the fill valve to the flush valve (refill tube) is included with every Korky fill valve. If you have additional questions or want help with the installation, we are here an happy to help, even if you would like to walk through each step of the installation over the phone. Please dial 1-800-528-3553 or email us at sales@lavelle.com. We are available Monday through Friday, 7:30 AM to 5:00 PM CST.

                                              by|Mar 13, 2021
                                                4 found this answer helpful

                                                A:  The tube that goes from the flush valve to the refill tube is included. It's likely longer than you need, but you can trim it to size.

                                                by|Apr 7, 2020
                                                1 found this answer helpful

                                                A:  Not a problem Al - the online community is always willing to help out fellow DIYers. The tube and clamp are included with the flush valve. Good luck with your project.

                                                by|Mar 13, 2021
                                                3 found this answer helpful

                                                A:  No all what you need is the valve Sometimes you also need to change the flapper But normally this valve is the problem To fill the tank correctly

                                                by|Mar 13, 2021
                                                  2 found this answer helpful
                                                  caret
                                                  Q:Is this compatible with mansfield toilets?
                                                  by|Nov 17, 2017
                                                  5 Answers
                                                  Answer This Question

                                                  A:  It is a versatile option with adjusters. It will fit with most standard home toilets with an above tank. It will not work with commercial tank-less toilets

                                                  by|May 5, 2023

                                                  A:  The valve will fit but not the flapper.....

                                                  by|May 5, 2023

                                                    A:  To his is a universal type I to fit on my Kohler tiolet it should fit

                                                    by|Aug 28, 2019

                                                    A:  Don’t know but it is on the package

                                                    by|May 5, 2023

                                                      A:  Thanks for your interest in Korky. This kit is designed to fit Mansfield toilets. Are you willing to contact our customer service team? We would like to learn more about your Mansfield toilet to ensure this kit fits. Please dial 1-800-528-3553 or email us at sales@lavelle.com. We are available Monday through Friday, 7:30 AM to 5:00 PM CST.

                                                      by|May 5, 2023
                                                        1 found this answer helpful

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