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Questions and Answers for Scalewatcher 3 Star Whole House Electronic Descaler and Anti Rust Water Conditioner Treatment System

Internet #303144943

Model #1001

Store SKU #1002745517

  • Eliminates hard water without chemicals, salt or upkeep
  • Extends the life of water filter and reverse osmosis systems
  • Descales head valves of existing salt softeners

Questions & Answers

47Questions
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Q:Can this be plugged in to extension cord
by|Mar 9, 2019
2 Answers
Answer This Question

A:  Extension cords should never be used to power a permanently mounted appliance per the National Electrical Code

by|Aug 26, 2024
    1 found this answer helpful

    A:  Yes, it can be plugged into and extension cord but be sure that it is a heavy duty extension cord as the unit needs to stay on.

    by|Mar 11, 2019
    caret
    Q:Would you install this before or after the water storage tank for a well pump system with a filter system that is installed in front (upstream) of the storage tank?
    by|Mar 9, 2019
    2 Answers
    Answer This Question

    A:  You can install after the water holding tank, before the water splits hot and cold for best results. Hope that this helps you.

    by|Mar 11, 2019
    1 found this answer helpful

    A:  Check out the instructions on the product page. You would want to protect as much plumbing as possible.

    by|Mar 10, 2019
    caret
    Q:How does this system perform in the presence of high amounts of iron?
    by|Mar 1, 2019
    2 Answers
    Answer This Question

    A:  Yes Scalewatcher will work in areas where there is iron but we highly suggest that you also invest in an iron filter if possible.

    by|Mar 4, 2019

    A:  Well it's not a filter so it won't remove iron. It's designed to make the minerals break free and not bond to pipes and fixtures and hair, etc.

    by|Mar 2, 2019
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    Q:Our water supply comes from a well about 100' from the house. At what distance does this function?
    by|Feb 24, 2019
    3 Answers
    Answer This Question

    A:  You can install the 3 Star in the well house with confidence. The 100 foot run will not minimize the effectiveness of the Scalewatcher and will eliminate existing scaling within your water infrastructure from the point of installation.

    by|Feb 26, 2019

      A:  Not sure what you are asking,so I will guess. 1. You’d install this in the house so, the well location isn’t relevant. 2. This breaks up the minerals temporarily, time-based, not distance-based. I don’t think you have anything to worry about. Check out the instructions.

      by|Feb 27, 2019

      A:  100' from the home is not a problem for the 3 Star. If you have 3 or more bathrooms and well water, we would suggest the 4 Star for your home. Distance is not a problem with Scalewatcher products.

      by|Mar 15, 2021
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      Q:Does this reduce rust in water. We have a terrible problem with our well water and rust deposits on shower and kitchen sink.
      by|Nov 5, 2018
      2 Answers
      Answer This Question

      A:  Yes, with constant use, Scalewatcher will eliminate the rust problem that you are experiencing.

      by|Feb 8, 2019
      1 found this answer helpful

      A:  Yes, it will help break down the rust prevent further rust developing.

      by|Jan 6, 2021
        caret
        Q:I am kind of skeptical about this as some others. Will this make your water taste better? My existing water softener uses salt and it used to work well, but it no longer works so I am looking to replace it. The water tastes nasty now that the salt water system is not working. Will this product replace my water softener for effectiveness or is it just an add on to help stop scale build up? Also if it electronically does something to break the particles down to a smaller size which I have read in other reviews and questions, how is that going to make any difference in the taste of the water? It sounds like the same minerals will be in the water.
        by|Oct 24, 2018
        2 Answers
        Answer This Question

        A:  Zero change in taste. It doesn’t remove anything from the water. Read up on what it does / claims to do for a better understanding. It separates.

        by|Oct 24, 2018

        A:  No-it does not change anything in water. It is just a pseudoscience tool.

        by|Jun 27, 2019
          caret
          Q:can it be used on a 2" line?
          by|Oct 19, 2018
          2 Answers
          Answer This Question

          A:  As I remember the instructions, they say if it is a larger diameter pipe, there needs to be a longer section to be wired, in fact maybe twice as long. Now, they give you plenty of wire, so that should not be any issue. I went 50% longer on the wiring wrap simply because I had the wire and the space, and the instructions say that this can only benefit by better results, so why not? Just a little bit more time is all it takes.

          by|Oct 13, 2020

          A:  Although it is made for 1 1/2" pipe system, it can work on a 2" pipe for residential application depending on the flow rate. Please contact the factory directly for more information.

          by|Oct 22, 2018
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          Q:Does it remove the rust?
          by|Sep 21, 2018
          2 Answers
          Answer This Question

          A:  Yes, this product will remove rust.

          by|May 6, 2023

            A:  I cant see how it could remove rust without a filter

            by|Oct 10, 2018
              caret
              Q:How does it remove rust?
              by|Sep 21, 2018
              2 Answers
              Answer This Question

              A:  It doesn't remove rust. Its for the build up in waterline It removes the white stuff scale you see from a head of faucet and shower heads. It's meant to remove and stop this build up.

              by|Oct 20, 2019

              A:  For a detailed explanation, it is best to contact the factory but basically, cathode action gradually changes red rust into brown rust,and then into dark brown rust (Fe3O4). This dark brown rust is called magnetite, and it makes it possible to extend the life span of pipe material by forming a very thin film on the inside of the pipe wall which prevents rust growth. Red rust accelerates scale deposition, but the transformation into black rust by Scalewatcher means that the red rust is removed together with the scale in the water flow.

              by|May 6, 2023
              caret
              Q:How do I choose the right size descaler? My house has 6 people and 4 bathrooms. My water bill tells me we are using roughly 400 gallons per day in the house (not including irrigation for the yard which does not flow through the house). Is this unit large enough? If not, what unit of measure can I use if grains per gallon doesn’t apply to a descaler?
              by|Sep 21, 2018
              2 Answers
              Answer This Question

              A:  With 4 bathrooms and your water flow, we would highly suggest the 4 Star for the whole house. Hope this helps you.

              by|May 6, 2023

              A:  For a home with 4 bathrooms, you will want to go with the 4 Star. To make it easy to determine which unit is best, we look at number of bathrooms,usage, water source, and area hardness. This would be for the inside of the home. For the irrigation system, you would want to put a 5 Star on that. The 5 Star is manufactured for outside installation and is weather proof.

              by|Jan 6, 2021

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                Maximum Grain Capacity (grains)

                50

                19

                0

                59

                Water Softener System Type

                Electronic Conditioner

                Electronic Conditioner

                Salt Free

                Electronic Conditioner

                Features

                Indicator light(s), Maintenance free

                Indicator light(s), Maintenance free

                Indicator light(s), Maintenance free

                House Hold Size

                8+ people

                Includes

                Installation kit