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Customer Reviews for Costway 110 lb. 24 inch Built-In Ice Maker in Black and Silver Stainless Steel

Internet #311236003

Model #BXD1967

Store SKU #1004696705

  • Will bring you convenience and efficiency on ice making
  • Produces approximately 110 lb. of ice per day
  • You can install the ice maker in any place you desire

Customer Reviews

  • 3.7
    out of 148 reviews
  • 49% recommend this product
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Showing 1-30 of 148 reviews
Fit perfectly in spot
Fit perfectly in spot
by
  • Verified Purchase
  • Recommended
E2 Error
Installations was quick and easy. It made an entire bin of ice in a a few hours, then it all melted inside the machine and I got an E2 error code. I cleaned it all out, reset it and tried it again with the same result - E2. Seems many have this same complaint, I am going to return it today.
by
    2 found this review helpful
    Never run out of ice again and the square cubs...
    Never run out of ice again and the square cubs don’t slide down the glass and hit you in the face
    by
    • Verified Purchase
    Bad service
    I purchased this item less than 1 year ago (July 2020) and it just a now messing up. I contacted the manufacturer, Costway, and they didn’t even want to sell me the replacement part. They only offer a 90 day warranty and they seem to headquartered abroad. I called the phone number on the sticker found on the machine and was never able to get thru. They said the office was closed even when I called during normal business hours. I eventually contacted the thru their website via email and it took days to get response only to tell me they could not help me. Would recommend Home Depot to remove this item sine the consumer would have such a difficult time with it. Not worth the trouble
    by
      6 found this review helpful
      not recommended costway ice maker
      Intend to return this. Worked great for a couple of months, been trouble ever since. Error E2 repeats. Research online appears this unit is marketed under many makes and models with mostly mediocre reviews. Save your money.
      by
        4 found this review helpful
        by
        • Verified Purchase
        Returned twice. Very dissatisfied...
        Returned twice. Very dissatisfied
        by
        • Verified Purchase
        2 found this review helpful
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        1 found this review helpful
        As far as the ice machine goes. It works like an Ice machine schould. The disappointing surprise ...
        As far as the ice machine goes. It works like an Ice machine schould. The disappointing surprise was that it is a baby ice machine. It may actually make 110lbs in 24 hours. The bin itself only holds about 1 1/2 5gal buckets. The ice scoop is mini. I ordered mine online delivered to my house. If I saw it in a store first I would have bought something bigger. Probably good for a small bar or restaurant. If you are looking to produce Ice for your boat get something with a bigger storage bin. Easy to hook up.
        by
        • Verified Purchase
        • Recommended
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        The water line of the unit kept coming out and flooded the break room a couple time. Piece to ho...
        The water line of the unit kept coming out and flooded the break room a couple time. Piece to hold water line in did not work. Unit was installed by a professional plumber.
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Costway ice maker
        Worked well for 1 1/2 years; then evaporator plate kept freezing up, making large ice chunk, had serviced @ $157 & was advised by tech to throw it out. IMO, Problem seems to be with the harvesting “switch”, no support from Costway, just was given email of China firm where the reply was “out of 90 day warranty “, try local service. Junk
        by
          This ice maker is great for the price....
          This ice maker is great for the price.
          by
          • Verified Purchase
          1 found this review helpful
          This ice maker should not be put in any store. It doesn't work and will only become a problem re...
          This ice maker should not be put in any store. It doesn't work and will only become a problem returning to the company who manufactured it. It is hard to get anyone on the phone. It seems that they are sale this product knowing it doesn't work.
          by
          • Verified Purchase
          The ice maker doesn't get cold enough....
          The ice maker doesn't get cold enough.
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          by
          • Verified Purchase
          • Recommended
          At first I thought it was very small, but it makes ice very fast.
          At first I thought it was very small, but it makes ice very fast.
          by
          • Verified Purchase
          • Recommended
          it stop working after a week....
          it stop working after a week.
          by
          • Verified Purchase
          Easy to install! Great little ice maker...
          Easy to install! Great little ice maker
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Easy to install, makes ice quick and stores about 39...
          Easy to install, makes ice quick and stores about 39 lbs...Keeps ice cold even in an outside garage environment
          by
          • Verified Purchase
          the ice machine working good, the only problem is with...
          the ice machine working good, the only problem is with the water level float sticks shut. may have to change the water filter to one that filters better ??
          by
          • Verified Purchase
          This product has not functioned since the day it was purchased. It makes a lot of ice and then i...
          This product has not functioned since the day it was purchased. It makes a lot of ice and then it all melts and turns into a stainless water cooler. I have tried everything. I have emptied the water several times and tried again but the same thing happens.
          by
            1 found this review helpful
            Easy to install works great so far...
            Easy to install works great so far
            by
            • Verified Purchase
            never made ice
            I installwd this machine ans from the start it looked and went through the whole process to make ice but never would. Kept giving me E2 error. Tried to contact the company but can only email them. They will only ask for a video and then say waiting to hear back from warehouse. They only email at midnight and it takes day for them to reply and its hard to understand what they are saying in the email. Ill be returning this back to home depot.
            by
              • Recommended
              1 found this review helpful
              Showing 1-30 of 148 reviews

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              Ice Type

              Full Size Cubes

              Full Size Cubes

              Full Size Cubes

              Full Size Cubes

              Drain Required

              Yes

              Yes

              Yes

              No

              Ice Maker Features

              Automatic Ice Level Control/Shutoff, Built-in, Clean Cycle, Drain Required, Ice Maker

              Built-in, Drain Required, Filtered Ice, Ice Maker, In-Door Ice Maker, LED Light Type, Lighted Bin

              Built-in, Drain Required, Filtered Ice, Ice Maker, In-Door Ice Maker, LED Light Type, Lighted Bin

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              Installation Type

              Built-In or Freestanding

              Built-In or Freestanding

              Built-In or Freestanding

              Built-In or Freestanding

              Product Height (in.)

              31.3 in

              34.8 in

              34.8 in

              33.5 in