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Customer Reviews for Costway 110 lb. 24 inch Built-In Ice Maker in Black and Silver Stainless Steel

Internet #311236003

Model #BXD1967

Store SKU #1004696705

  • Will bring you convenience and efficiency on ice making
  • Produces approximately 110 lb. of ice per day
  • You can install the ice maker in any place you desire

Customer Reviews

  • 3.7
    out of 148 reviews
  • 49% recommend this product
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Showing 1-30 of 148 reviews
stops making ice all the time may work for a...
stops making ice all the time may work for a couple hours then not again for days even after running a cleaning mode.
by
  • Verified Purchase
2 found this review helpful
It is small enough to fit where I want it...
It is small enough to fit where I want it but large enough to hold 33 pounds of ice In the hopper. I am well pleased with this ice maker.
by
  • Verified Purchase
It was missing the part that holds the inline water...
It was missing the part that holds the inline water line in place. It's been 4 weeks since I ordered it and UPS has no update on when it will be delivered. I assuming it is coming from China and is lost in transit. I am returning the ice maker to Home Depot tomorrow for a full refund. Costway customer service is awful! They offered me a $25 gift card if I would wait on the part to arrive. I've lost most of the summer waiting on a part that may never show up and still no ice!
by
  • Verified Purchase
Quick delivery and currently working Only makes 33 lbs of...
Quick delivery and currently working Only makes 33 lbs of ice at a time so the description of a 110 lbs is not correct
by
  • Verified Purchase
On time Delievery, no problems what so ever. We use...
On time Delievery, no problems what so ever. We use it every day and it makes enough ice for 10 people + or - a few. I wish it held more ice but it does the job. I would recommend this ice machine to anyone. Well worth the money.
by
  • Verified Purchase
Deceiving picture and description
Serves it purpose, however wasn't thrilled with being deceived by the look of the pictures and the fact it says 110 lb ice maker. Now after 3 or 4 months we are receiving error code E4 which is the system protection of no refrigerate in cooling system or the compressor not working.
by
    Works great easy to hook up well worth the value
    Works great easy to hook up well worth the value
    by
    • Verified Purchase
    • Recommended
    It quit making ice after a week so i'm returning it to home depot and ordered a different style
    It quit making ice after a week so i'm returning it to home depot and ordered a different style
    by
    • Verified Purchase
    The provided connectors are cheaply made, but it works great...
    The provided connectors are cheaply made, but it works great and makes ice fast
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Easy to hook up with all the supplies hardware. Works...
    Easy to hook up with all the supplies hardware. Works great and quick!
    by
    • Verified Purchase
    To small not what it appears to be size wise!
    Very disappointed in size of this maker. If I would have known the size, I wouldn’t have bought it! Pic looks like it’s a big floor unit. For the price way to small.....Not happy at all! And it says 110 pound capacity which leads you to believe that it’s a larger unit no it holds 33 pounds of ice and that’s it.
    by
      1 found this review helpful
      SO FAR SO GOOD WORKING AND MAKING ICE JUST FINE....
      SO FAR SO GOOD WORKING AND MAKING ICE JUST FINE.
      by
      • Verified Purchase
      Great product
      Great product
      by
      • Verified Purchase
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      It produces ice so quickly that I do not keep it on. I just turn it on 30 minutes prior to needi...
      It produces ice so quickly that I do not keep it on. I just turn it on 30 minutes prior to needing ice. If I need 33 pounds it's capacity I will turn it on 8 hours before hand and it is full. Great for the cost.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      1 found this review helpful
      I replaced my old ice maker at the pool with the Costway. Once I enlarged the opening, it insta...
      I replaced my old ice maker at the pool with the Costway. Once I enlarged the opening, it installed easy. Before we would run out of ice half way through the day. Now we have not even come close to running out of ice. Problem solved!
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Item is a good size ice maker, and makes ice fast - Pros: - Fit where our old one was - E...
      Item is a good size ice maker, and makes ice fast - Pros: - Fit where our old one was - Easy to install - Makes ice fast Cons: - Drain tubing is very cheap, had a plumber connect a proper drain - Default ice setting makes sheets of cubes that are extremely hard to break up - Ice setting where cube sheets break easily results in very thin cubes that melt quickly - After 2 to 3 weeks of use it's throwing an E4 error and turns off about every 3 days If the E4 error issue gets resolved and I can get the ice to break up nicely without it being too thin I would change my rating to a 4. I submitted a case with Costway today 6/16/20.
      by
      • Verified Purchase
      3 found this review helpful
      works great till it doesn't
      I bought this unit at the end of Feb 2020. In May it began showing error codes. I looked up contact info for service and sent an email. 3 weeks later I got a reply asking me to send in a video of what it was doing. As of now, no reply from that. I called Home Depot to see if there was a recommended location for service and was told I needed to contact the manufacturer. So right now I have a non-working ice machine and no idea where to get it fixed. Local appliance repair people tell me they won't work on it.
      by
        1 found this review helpful
        This thing only lasted a month and the company won’t...
        This thing only lasted a month and the company won’t even answer phone calls or emails
        by
        • Verified Purchase
        2 found this review helpful
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        1 found this review helpful
        I use it to fill up my coolers for boating. It saves me time and money from buy it at the store.
        I use it to fill up my coolers for boating. It saves me time and money from buy it at the store.
        by
        • Verified Purchase
        • Recommended
        Not working unable to get it resolved by emails still...
        Not working unable to get it resolved by emails still no reply regarding replacement will be taking it back to Home Depot
        by
        • Verified Purchase
        Stopped working after 2 months
        Worked great for the first 2 months and recently started flashing “E4”. Contacted the manufacturer but they have not responded in >2 weeks
        by
          • Recommended
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          I have only had this ice maker a couple of months, so far I am very pleased with it. It keeps mak...
          I have only had this ice maker a couple of months, so far I am very pleased with it. It keeps making ice as it should and I don't have to worry about running out of ice. I would recommend this product if you like ice....
          by
          • Verified Purchase
          • Recommended
          Produces ice quickly but I feel the insulation is not...
          Produces ice quickly but I feel the insulation is not great and I get a lot of melted ice waste. I would give it 4.5 stars if I could. Overall I would recommend this machine though.
          by
          • Verified Purchase
          Great product for price....
          Great product for price.
          by
          • Verified Purchase
          Showing 1-30 of 148 reviews

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          Ice Type

          Full Size Cubes

          Full Size Cubes

          Full Size Cubes

          Full Size Cubes

          Drain Required

          Yes

          Yes

          Yes

          No

          Ice Maker Features

          Automatic Ice Level Control/Shutoff, Built-in, Clean Cycle, Drain Required, Ice Maker

          Built-in, Drain Required, Filtered Ice, Ice Maker, In-Door Ice Maker, LED Light Type, Lighted Bin

          Built-in, Drain Required, Filtered Ice, Ice Maker, In-Door Ice Maker, LED Light Type, Lighted Bin

          Built-in, Ice Maker

          Installation Type

          Built-In or Freestanding

          Built-In or Freestanding

          Built-In or Freestanding

          Built-In or Freestanding

          Product Height (in.)

          31.3 in

          34.8 in

          34.8 in

          33.5 in