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Customer Reviews for GE 1.7 cu. ft. Over the Range Microwave with Sensor Cooking in Black

Internet #207025735

Model #JVM6175DKBB

Store SKU #1009604120

  • 1.7 cu. ft. capacity - 1000 Watts
  • Melt feature - Worry-free melting of butter, chocolate and cheese
  • Quick add 30 seconds button

Customer Reviews

  • 4.4
    out of 12,260 reviews
  • 85% recommend this product
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Showing 1-30 of 12,260 reviews
GE Microwave Oven
It fits and works perfectly over my stove. I haven had a new microwave oven in over 15 years. I’m so glad that this was a good replacement to free up my counter space.
by
    • Recommended
    Good microwave
    I'm not crazy about microwave/vent combos, but this one works well. The microwave is good, the venting is adequate
    by
      • Recommended
      Good replacement.
      Replaced an older model - looks good, works well. GE changing the mounting holes didn't help. Could've kept it the same for easier install.
      by
        Handle will break off sooner or later
        Handle is connected with plastic that get brittle and handle snaps off!!
        by
        Response from GE_AppliancesFeb 26, 2024
        We are so sorry to hear that your microwave handle has broken so soon. We will be sure to pass these comments along to our product team for review, as we're always looking for new ways to improve our products.
          User friendly
          Great microwave. Even cooking, user friendly and lots of feature buttons.
          by
            • Recommended
            Replacement of 9 year old Kenmore
            Today is the initial day of install haven't used it yet had to replace a 9 year old over-the-range Kenmore microwave. Checked all the features to make sure that they are properly working and they are. Most importantly it fits perfectly over my range and is aesthetically pleasing in my kitchen. I purchased this microwave as an open box in good condition and I am pleasantly pleased with the price and the quality.
            by
              New GE Microwave
              This has been a great product so far. It was asy to install and came with great features.
              by
                • Recommended
                Easy to use
                Love everything from its large capacity, to the message “Your food is ready” that flashes when it’s done. Very attractive and super easy to use. 2 speeds for the vent fan is helpful.
                by
                  • Recommended
                  Great replacement for my old microwave.
                  The new microwave is working great and I love the sensor cooking. Good looking too.
                  by
                    Still learning how to operate all of the buttons
                    I wish I could just at enter time and press start.
                    by
                      Love the finish on this microwave!
                      I love the fingerprint resistant stainless in Slate appliance collection! Looks nice and doesn't require constant cleaning. The microwave is sleek and functions perfectly. The over the range installation instructions were easy to follow and straightforward. Overall very pleased with this appliance.
                      by
                        Great feature and good price
                        Install was fairly easy. Features are good along with price. The quality is less than expectations as seems more plastic parts was changed. Simple upgrades should by now been incorporated such as lighting should be LED, better filtration system and dimmable feature for time display. Overall satisfied with price and features.
                        by
                          • Recommended
                          Larger interior space than our original GE model
                          Bought this new GE microwave over the range model when initial GE one we had (that came with new home purchase) started malfunctioning after 8 years - malfunctioning glass turntable on interior started jerking & slow movement even after recleaning all surfaces & vent fan refused to turn off after a use & troubleshooting techniques failed as well. We had had this same type of microwave in other homes we owned much longer & first time ever we had to replace one. Hoping this one one that was on sale will service is much longer than original one.
                          by
                            • Recommended
                            Functions beautifully
                            This is an absolute wonderful microwave. I love its sleek look. It functions beautifully. It’s easy to use and is a great size. Very happy with my choice..
                            by
                              • Recommended
                              Display Failure.
                              A segment in the display quit working after only a year. It’s cheaper to buy new than replace the part myself.
                              by
                              Response from GE_AppliancesFeb 14, 2024
                              This is definitely not the experience we want you to have with your microwave! We'd like to see if we can help so we've reached out to you via email to gather some additional information. We look forward to speaking with you at your earliest convenience.
                                Happy Camper
                                Much lighter than the dinosaur microwave we replaced which made installing way easier. The door is easy to open and lightweight as well. Self aligning screws on the top was a blessing as my top support screw holes were off a little. Can you please make the top cabinet template out of card stock or thicker paper, thin paper was flimsy and difficult to align under the cabinet.
                                by
                                  Door handle broke off
                                  It works great but the door handle broke off. We’ve only had this microwave for about three months and the door handle broke off without using any force.
                                  by
                                  Response from GE_AppliancesFeb 13, 2024
                                  We're very sorry to hear that the handle broke on your new microwave. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
                                    • Recommended
                                    GE Microwave
                                    I’m very pleased the purchase in the operation of my new microwave
                                    by
                                      • Recommended
                                      Easy feature and sleek design
                                      Easy installation and so far, it’s MUCH quieter than our last microwave. Beautiful unique slate color and simple control board. Hoping it gives us years of use!
                                      by
                                        • Recommended
                                        Great features
                                        We love using this appliance because it’s one product that never fails.
                                        by
                                          Great microwave!
                                          I've had the microwave for a few months now and I love it. It works great and I have had zero problems with it.
                                          by
                                            • Recommended
                                            Not happy
                                            This microwave is not fingerprint proof. I pay extra to have this new model microwave. As we touch the microwave our fingerprints our fingerprints is exposed. This is a false representation, advertising. Model number VM6175YK6FS Serial number TV201170L manufacture October 2023. I would like a refund.
                                            by
                                            Response from GE_AppliancesFeb 1, 2024
                                            Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're less than satisfied with the microwave finish. To clean the fingerprint-resistant stainless steel, we recommend referring to this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38500 We hope that the more you use your appliance the more you will like it. -Charlie@GEAppliances
                                              Use your measuring tools, not template
                                              Installation was not as easy as it should be, but manageable. For the most part the instructions for the pieces and parts were understandable. The true obstacle was using the template to match up the holes on top of the microwave to the cabinet. I understand that not everyone's cabinets are the same. There were to many line measurements and information on the template that it made it confusing to read. Also the bottom of my cabinet is not flush. Luckily I had a second person with me help me install it by using landmarks on the microwave and my cabinet. I taped a couple pieces of paper to the top of my microwave and then had the other person put the microwave onto the properly installed support bar and hold it in place. Then while standing on a ladder, I marked on the paper where the cabinet ran across the top of the microwave. I had also marked lines that aligned withe the holes at the paper at the front of the paper using a right angle tool. While marking the cabinet position on the paper, I also used a pencil to mark on the cabinet where the screw holes where aligned. We dropped the microwave down to the ground, and measured from the cabinet marking to the screw holes on the top of the microwave. Once I knew that distance, I measured it up on the cabinet in-line with screw hole markings I had left on the cabinet. I double checked my measurements, and then drilled. We put the microwave back up on the support rack, and dropped the screws to secure it. The screws dropped right in, and I tightened them down. My power plug pretty much was the ame process. We had tried taping the temate, but it wasn't working, and where we had put the marks when we thought it was up properly, ened being several inches off. So it is now up and running and my wife is using it to help make dinner. I don't heat her fusing. Total project time, 3 hours.
                                              by
                                                Great features, but it is going backwards.
                                                This is the second GE microwave oven I have purchased in four years. The first one was very similar to the new one I just bought. The old one broke down after about 4 years and in my opinion too quickly, which makes me question the quality and safety of GE products. The oven started to turn itself ON when I opened the door after the end of a cycle, which was also very unsafe. To take the food out I had to unplug it first. After a few days of that, the oven stopped heating completely. When the oven was working, I liked it and I liked its controls, so I decided to give it another chance and buy GE product again. I hope I made the right decision, only time will tell. The new oven is quieter now, and the controls are still intuitive and easy to operate and have enough features. What I do not like about the new oven is the very bright display, it is way too bright and there is no way to dim it down. It lights up the kitchen at night and it is bothering my eyes, so I had to put a partially opaque tape over it so now I can live with it. I was also surprised that the light bulb inside the oven and the surface light underneath (I have over the counter model) are still old type incandescent lightbulbs. I expected LED lights by now, but apparently not yet. What is up with that GE?
                                                by
                                                Response from GE_AppliancesJan 27, 2024
                                                Thank you for being a loyal GE Appliances consumer. We are thrilled that you chose this microwave for your kitchen. The feedback that you have provided is extremely helpful and we will make sure that it is passed along to our design teams. -Krystal@GEAppliances
                                                  • Recommended
                                                  Not happy
                                                  The microwave stopped heating after 3 years of minimal use.
                                                  by
                                                  Response from GE_AppliancesJan 31, 2024
                                                  Hello, We're sorry to hear that your microwave stopped heating. That is the last thing we want when someone chooses our appliances. We recommend referring to the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=110 If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm We truly appreciate you making GE Appliances part of your home. -Charlie@GEAppliances
                                                    Failed quickly
                                                    New build and included this model in upgrade and has stopped working just over a year old. The ventilation is also pretty weak with cheap vent covers.
                                                    by
                                                    Response from GE_AppliancesJan 31, 2024
                                                    Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave stopped working and we're happy to help. We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. -Charlie@GEAppliances
                                                      Perfect features
                                                      Nice appearance and size of product. Works great so far , would recommend!
                                                      by
                                                        • Recommended
                                                        Sleek and easy to use
                                                        Love it!! It is hard to keep all the prints off of the stainless steel but is very functional.
                                                        by
                                                          • Recommended
                                                          Cooking Par Excellance
                                                          Daily I utilize my GE microwave oven to cook, heat and reheat the foods that I consume. It has so many features that I hadn’t had before such that using it is a learning experience. It also looks sharp as it compliments the other lichen utilities.
                                                          by
                                                            • Recommended
                                                            I LOVE this range!!!
                                                            I replaced a 23 year old Dacor duel fuel oven. This has many features my old range didn’t have. I love the simmer feature, the power boil and double oven! It has a probe that you can insert into the food and set the desired internal temperature. It’s a very attractive range and performs well. I am beyond happy with this purchase!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 12,260 reviews

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