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Customer Reviews for GE 30 in. Smart Single Electric Wall Oven in Stainless Steel with Convection Cooking

Internet #308805927

Model #JTS5000SNSS

Store SKU #1004363905

  • True European convection oven for faster, more even baking
  • Easily read and operate hidden backlit LED controls
  • Built-in Wi-Fi controls oven functions on your smart device

Customer Reviews

  • 4.6
    out of 1,928 reviews
  • 91% recommend this product
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Showing 1-30 of 1,928 reviews
Love it
Super fancy love it! Sleek design and app easy with phone
by
    • Recommended
    Love this little machine
    Love everything about this oven! It does take time to preheat but the app makes it much more easier and efficient. Even when I'm not home I can start the preheating process just with using my SMARTHQ app.
    by
      • Recommended
      All the features I wanted in an electric oven.
      Using my new oven has been satisfying. It was easy to set up the convection, temperature and time I needed my item to cook. Oven racks are a thrill to use as they slide out without tilting and letting the food spill on oven door or floor. The time was easy to reset after a power failure. I've only had the new oven a month but I am looking forward to baking a cake in it since all my use of the oven so far has been so easy. I have air fried in it with just using the convection mode. I was amazed at how well my potatoes & veggies browned up and tasted. Oh, and I was not hit in the face with a hot gush of heat when I opened the oven door.
      by
        • Recommended
        My oven is better than yours!!
        We love our oven!! It’s beauty and it works awesome!!
        by
          • Recommended
          Great oven!
          Excellent oven, big upgrade from the 3000 series that we had previously. Convection browns things incredibly evenly, love the interior lights! The Slate color is very classy as well.
          by
            • Recommended
            Only had this for a week. I had some issues at first getting the Wifi setup, but after a few phon...
            Only had this for a week. I had some issues at first getting the Wifi setup, but after a few phone resets and app update, everything works great! Temperature probe worked fantastic on a pork tenderloin. I used the convection feature on some sweet potato fries that were outstanding. I like the display and the menu that disappears, pretty cool design. I guess the only downside is the cool down time. This thing is so well insulated it takes about 40 minutes for the fan to cool the oven down.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Great features!
            Great features! I would definitely recommend this oven!
            by
              • Recommended
              User friendly and sleek
              Great product and super user friendly! Looks really good
              by
              Response from GE AppliancesMar 19, 2021
              Greetings, We just love how awesome your appliances look in your kitchen! Thank you so much for sharing your review with us. We know you'll only love your oven more with time. Keep in touch with us. Mike@GEA
                • Recommended
                Terrible product
                Oven glass burst while cooking dish on broiler. Electrical board was replaced at least one.
                by
                Response from GE AppliancesMar 1, 2021
                Hello Michka2021. We are so sorry to hear that this has happened to your wall oven. We hope that no one was harmed due to the door glass breaking. We have emailed you requesting some additional information and once we receive it then a representative will be contacting you back to discuss. Stay safe. Geoff@GEA
                  worst oven with safety issues
                  Serious safety issue since oven glass burst while broiling food.
                  by
                    control board replaced-still getting error message
                    I have had this oven since September 23, 2020. It is now January 16, 2021 and the control board has already been replaced once and I’m still getting the same error message that the oven door is open and cooking is paused when the oven door is not open. It has been very frustrating. The oven looks great, but I’m hoping we can get it to work well!
                    by
                    Response from GE_AppliancesJan 21, 2021
                    Hi Cathy 49 - We're so sorry for this inconvenience with the error message and know this must be frustrating for you. You may want to reset the electronics by turning off power at the circuit breaker for 30 seconds. If the error message returns after power is restored, a qualified service technician is required for an accurate diagnosis and warranty repair. Please contact GE Consumer Service at 1-800-432-2737 or conveniently schedule an appointment online:https://www.geappliances.com/ge/service-and-support/service.htm We truly hope this is resolved for you soon.- Sharon@GEA
                      LOVE THIS OVEN!!
                      We had to replace our oven after 16 years. I am so glad we chose this one. It's simple and stylish. We did have to use our existing metal boarder from our previous oven because the measurements from the existing space were larger, and the new oven did not come with a boarder large enough. We just installed it so I haven't had a chance to use all of the features, but so far, I am very please with our purchase.
                      by
                        • Recommended
                        Ease of use and gourmet style!
                        This oven has very easy touch features and the stainless style adds gourmet to our kitchen!
                        by
                          • Recommended
                          Great smart oven
                          Works from phone Can you check temperature and everything for me or Alexa
                          by
                            • Recommended
                            Looks great, performs just as well.
                            This is exactly what we wanted when replacing our old wall oven. The internet-connected interface feels futuristic and we love the hidden control panel. Baked some cookies and then a chicken dish in it, and it performed beautifully. It’s pretty good sized as well, so that’s a plus. Love it. Had to make some mods to the opening as it is a little smaller in dimension than the one it is replacing, but they’re cosmetic and it was easy. Just needs some paint on the new surround as you can see in the photo. No big deal.
                            by
                              • Recommended
                              Perfect for us!
                              Fit the space of our old GE wall oven perfectly and easy to use. I’m working on setting up the Wi-Fi feature now.
                              by
                                • Recommended
                                Best on the Market!
                                My family loves this oven. It works like a gem. My favorite thing to do is preheat the oven while I’m already at the store or on my way home for work and BOOM dinner is ready to be prepared as soon as I walk in the door
                                by
                                  • Recommended
                                  Great Features and looks great!
                                  I love it! Works great...really came in handy for Thanksgiving. Easy to use!
                                  by
                                    • Recommended
                                    Easy to use and works great!
                                    A giant upgrade from my last oven, this 30" wall oven does the job in style! The controls are easy to use and operate, the menus are simple, and the results are spectacular. The roller shelf is really cool! It is so much easier to get a full Dutch Oven in and out without having to reach in and accidentally touch the sides, such a treat! The oven does take longer to warm up and cool down than my old oven, but the insulation seems to be much more efficient, so that is to be expected. It's much quieter than my old oven, too. The lights are stellar! I love how easy it is to see through the HUGE window and how well the lights brighten up the view. I've never had a SMART oven and wasn't sure what to expect. I really like the notifications telling me the timer is done or the oven is up to temp. I'm not sure I'd ever use the remote pre-heat, that seems a bit dicey. I mean, what if my kids put their stuffies in there? Not that they would, but baked stuffy would be a disaster! Overall, this is a fine purchase and I'd recommend this oven to anyone looking for a wall oven to replace an old unit.
                                    by
                                      • Recommended
                                      Good and not so good
                                      The oven itself is great. Smaller than our previous oven. One design flaw. The knobs sit too high and one was damaged from a pan
                                      by
                                        • Recommended
                                        Oven of the 21 first century!
                                        Fit perfectly where our old oven was before. The ability to connect to you home’s WiFi is nice: you can monitor/control the over from far away! Ex: preheating the oven before you get home is one example. It has two lights: one on top and one on the side. Good quality and made in the USA. It comes fitted with an electrical wip. Only need to supply 220V plug and done! Note: it doesn’t include a drip pan. I saved the one from my old oven.
                                        by
                                          • Recommended
                                          Perfect fit replacement. Smart device
                                          We bought this to replace an older oven. We wanted a convection oven and a proofing function. This had both plus is capable of being run via smartphone.
                                          by
                                            • Recommended
                                            Great features and appearance
                                            We love it so far. Can’t wait to get our cooktop in from GE
                                            by
                                              • Recommended
                                              Great options and features!
                                              We love our WiFi enabled GE Profile oven, it’s the best we’ve ever had! We love being able to start our preheating before we get home and the iPhone alerts are a great feature!
                                              by
                                                • Recommended
                                                30” Wall Oven
                                                Love it! Easy to install, looks great! Easy to operate!
                                                by
                                                  • Recommended
                                                  Cool Oven That’s HOT!
                                                  This oven is great & have loads of features!! I can’t say enough about it!
                                                  by
                                                    • Recommended
                                                    Takes 22 minutes to reach 400 degrees!
                                                    This is a good looking appliance with good features, unfortunately it takes 22 minutes just to warm up to 400 degrees. People have suggested maybe one of the elements doesn’t work. Also, this is very minor, but half of the colon on the clock doesn’t work, so the time reads more like 12.09 am rather than 12:09 am (see photo). I am not concerned about this unless it is indicative of a bigger problem. I am scheduling a service call to see if they can address these issue. Fingers crossed.
                                                    by
                                                    Response from GE_AppliancesDec 15, 2020
                                                    Hi Figaro55 - Your opinion is very important to us and we truly appreciate you taking the time to post a review on your wall oven. We're thrilled to hear of your satisfaction with the appearance and the features offered on this oven. We are sorry to hear about your concern regarding the Preheat time. Depending on the temperature you set, you can expect the preheat time to take approximately 10-20 minutes. Your oven has the hidden bake element (the element is below the floor panel) which may contribute to longer preheat times. The benefit of the hidden bake element is you will have a much easier time wiping out spillovers or the residual ash from self-clean cycle since you no longer have to be concerned with moving the element out of your way. We are not aware of an issue with the "full" colon on the clock display. We are glad to hear you're planning on calling service out to check your oven and hope all goes well. Please feel free to reach out to us if you have additional questions or concerns: http://www.geappliances.com/service_and_support/contact/form_email.htm We wish you all the best! Vikki@GEA
                                                      Love my oven
                                                      Didn't think I would like an electric oven. Had gas ovens all my life until my wife and I bought this house. It had an updated range but the oven was from the 50's. Bought this oven which was larger than the original but we modified the original cabinet and installed it. This has an App that can control the oven from your phone. JUST LOVE IT!
                                                      by
                                                        • Recommended
                                                        Great oven
                                                        After 3 weeks, I've baked bread 3 times, baked pies and roasted chicken & pork roast with the temp probe. I couldn't be more pleased. Heats up quickly and proof mode works great. Installed the app on my phone. Turned on the oven to preheat while I was at the grocery and it was ready when I got home.
                                                        by
                                                          • Recommended
                                                          my wife love the oven.
                                                          my wife love the oven, i love the way to broiler cover the whole top,sweet. the oven is very clean.easy to use. the only downfall is the pre heating of the oven. it takes way to long for the heat up. 18 to 20 min. to start from 106 deg. to get to 400 deg. that may be ok if then you start you prep. but if you need tho cook something now , to long to wait. fix that problem you would have the perfect Oven.
                                                          by
                                                            Showing 1-30 of 1,928 reviews

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                                                            Wall Oven Size

                                                            30 in.

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                                                            Cleaning Type

                                                            Self Cleaning

                                                            Self Cleaning

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                                                            Oven Features

                                                            Broiler in Oven, Hidden Bake Element, Oven Temperature Probe, Temperature Control

                                                            Broiler in Oven, Hidden Bake Element, Temperature Control

                                                            Gliding/Roll Out Racks

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                                                            Cut-Out Height (in.)

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                                                            Capacity of Oven (cu. ft.)

                                                            5.0 cu ft

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