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Customer Reviews for GE 30 in. Smart Single Electric Wall Oven in Stainless Steel with Convection Cooking

Internet #308805927

Model #JTS5000SNSS

Store SKU #1004363905

  • True European convection oven for faster, more even baking
  • Easily read and operate hidden backlit LED controls
  • Built-in Wi-Fi controls oven functions on your smart device

Customer Reviews

  • 4.5
    out of 1,877 reviews
  • 91% recommend this product
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Showing 1-30 of 1,877 reviews
Only had this for a week. I had some issues at first getting the Wifi setup, but after a few phon...
Only had this for a week. I had some issues at first getting the Wifi setup, but after a few phone resets and app update, everything works great! Temperature probe worked fantastic on a pork tenderloin. I used the convection feature on some sweet potato fries that were outstanding. I like the display and the menu that disappears, pretty cool design. I guess the only downside is the cool down time. This thing is so well insulated it takes about 40 minutes for the fan to cool the oven down.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great features!
Great features! I would definitely recommend this oven!
by
    • Recommended
    User friendly and sleek
    Great product and super user friendly! Looks really good
    by
    Response from GE AppliancesMar 19, 2021
    Greetings, We just love how awesome your appliances look in your kitchen! Thank you so much for sharing your review with us. We know you'll only love your oven more with time. Keep in touch with us. Mike@GEA
      • Recommended
      Terrible product
      Oven glass burst while cooking dish on broiler. Electrical board was replaced at least one.
      by
      Response from GE AppliancesMar 1, 2021
      Hello Michka2021. We are so sorry to hear that this has happened to your wall oven. We hope that no one was harmed due to the door glass breaking. We have emailed you requesting some additional information and once we receive it then a representative will be contacting you back to discuss. Stay safe. Geoff@GEA
        worst oven with safety issues
        Serious safety issue since oven glass burst while broiling food.
        by
          control board replaced-still getting error message
          I have had this oven since September 23, 2020. It is now January 16, 2021 and the control board has already been replaced once and I’m still getting the same error message that the oven door is open and cooking is paused when the oven door is not open. It has been very frustrating. The oven looks great, but I’m hoping we can get it to work well!
          by
          Response from GE_AppliancesJan 21, 2021
          Hi Cathy 49 - We're so sorry for this inconvenience with the error message and know this must be frustrating for you. You may want to reset the electronics by turning off power at the circuit breaker for 30 seconds. If the error message returns after power is restored, a qualified service technician is required for an accurate diagnosis and warranty repair. Please contact GE Consumer Service at 1-800-432-2737 or conveniently schedule an appointment online:https://www.geappliances.com/ge/service-and-support/service.htm We truly hope this is resolved for you soon.- Sharon@GEA
            LOVE THIS OVEN!!
            We had to replace our oven after 16 years. I am so glad we chose this one. It's simple and stylish. We did have to use our existing metal boarder from our previous oven because the measurements from the existing space were larger, and the new oven did not come with a boarder large enough. We just installed it so I haven't had a chance to use all of the features, but so far, I am very please with our purchase.
            by
              • Recommended
              Ease of use and gourmet style!
              This oven has very easy touch features and the stainless style adds gourmet to our kitchen!
              by
                • Recommended
                Great smart oven
                Works from phone Can you check temperature and everything for me or Alexa
                by
                  • Recommended
                  Looks great, performs just as well.
                  This is exactly what we wanted when replacing our old wall oven. The internet-connected interface feels futuristic and we love the hidden control panel. Baked some cookies and then a chicken dish in it, and it performed beautifully. It’s pretty good sized as well, so that’s a plus. Love it. Had to make some mods to the opening as it is a little smaller in dimension than the one it is replacing, but they’re cosmetic and it was easy. Just needs some paint on the new surround as you can see in the photo. No big deal.
                  by
                    • Recommended
                    Perfect for us!
                    Fit the space of our old GE wall oven perfectly and easy to use. I’m working on setting up the Wi-Fi feature now.
                    by
                      • Recommended
                      Best on the Market!
                      My family loves this oven. It works like a gem. My favorite thing to do is preheat the oven while I’m already at the store or on my way home for work and BOOM dinner is ready to be prepared as soon as I walk in the door
                      by
                        • Recommended
                        Great Features and looks great!
                        I love it! Works great...really came in handy for Thanksgiving. Easy to use!
                        by
                          • Recommended
                          Easy to use and works great!
                          A giant upgrade from my last oven, this 30" wall oven does the job in style! The controls are easy to use and operate, the menus are simple, and the results are spectacular. The roller shelf is really cool! It is so much easier to get a full Dutch Oven in and out without having to reach in and accidentally touch the sides, such a treat! The oven does take longer to warm up and cool down than my old oven, but the insulation seems to be much more efficient, so that is to be expected. It's much quieter than my old oven, too. The lights are stellar! I love how easy it is to see through the HUGE window and how well the lights brighten up the view. I've never had a SMART oven and wasn't sure what to expect. I really like the notifications telling me the timer is done or the oven is up to temp. I'm not sure I'd ever use the remote pre-heat, that seems a bit dicey. I mean, what if my kids put their stuffies in there? Not that they would, but baked stuffy would be a disaster! Overall, this is a fine purchase and I'd recommend this oven to anyone looking for a wall oven to replace an old unit.
                          by
                            • Recommended
                            Good and not so good
                            The oven itself is great. Smaller than our previous oven. One design flaw. The knobs sit too high and one was damaged from a pan
                            by
                              • Recommended
                              Oven of the 21 first century!
                              Fit perfectly where our old oven was before. The ability to connect to you home’s WiFi is nice: you can monitor/control the over from far away! Ex: preheating the oven before you get home is one example. It has two lights: one on top and one on the side. Good quality and made in the USA. It comes fitted with an electrical wip. Only need to supply 220V plug and done! Note: it doesn’t include a drip pan. I saved the one from my old oven.
                              by
                                • Recommended
                                Perfect fit replacement. Smart device
                                We bought this to replace an older oven. We wanted a convection oven and a proofing function. This had both plus is capable of being run via smartphone.
                                by
                                  • Recommended
                                  Great features and appearance
                                  We love it so far. Can’t wait to get our cooktop in from GE
                                  by
                                    • Recommended
                                    Great options and features!
                                    We love our WiFi enabled GE Profile oven, it’s the best we’ve ever had! We love being able to start our preheating before we get home and the iPhone alerts are a great feature!
                                    by
                                      • Recommended
                                      30” Wall Oven
                                      Love it! Easy to install, looks great! Easy to operate!
                                      by
                                        • Recommended
                                        Cool Oven That’s HOT!
                                        This oven is great & have loads of features!! I can’t say enough about it!
                                        by
                                          • Recommended
                                          Takes 22 minutes to reach 400 degrees!
                                          This is a good looking appliance with good features, unfortunately it takes 22 minutes just to warm up to 400 degrees. People have suggested maybe one of the elements doesn’t work. Also, this is very minor, but half of the colon on the clock doesn’t work, so the time reads more like 12.09 am rather than 12:09 am (see photo). I am not concerned about this unless it is indicative of a bigger problem. I am scheduling a service call to see if they can address these issue. Fingers crossed.
                                          by
                                          Response from GE_AppliancesDec 15, 2020
                                          Hi Figaro55 - Your opinion is very important to us and we truly appreciate you taking the time to post a review on your wall oven. We're thrilled to hear of your satisfaction with the appearance and the features offered on this oven. We are sorry to hear about your concern regarding the Preheat time. Depending on the temperature you set, you can expect the preheat time to take approximately 10-20 minutes. Your oven has the hidden bake element (the element is below the floor panel) which may contribute to longer preheat times. The benefit of the hidden bake element is you will have a much easier time wiping out spillovers or the residual ash from self-clean cycle since you no longer have to be concerned with moving the element out of your way. We are not aware of an issue with the "full" colon on the clock display. We are glad to hear you're planning on calling service out to check your oven and hope all goes well. Please feel free to reach out to us if you have additional questions or concerns: http://www.geappliances.com/service_and_support/contact/form_email.htm We wish you all the best! Vikki@GEA
                                            Love my oven
                                            Didn't think I would like an electric oven. Had gas ovens all my life until my wife and I bought this house. It had an updated range but the oven was from the 50's. Bought this oven which was larger than the original but we modified the original cabinet and installed it. This has an App that can control the oven from your phone. JUST LOVE IT!
                                            by
                                              • Recommended
                                              Great oven
                                              After 3 weeks, I've baked bread 3 times, baked pies and roasted chicken & pork roast with the temp probe. I couldn't be more pleased. Heats up quickly and proof mode works great. Installed the app on my phone. Turned on the oven to preheat while I was at the grocery and it was ready when I got home.
                                              by
                                                • Recommended
                                                my wife love the oven.
                                                my wife love the oven, i love the way to broiler cover the whole top,sweet. the oven is very clean.easy to use. the only downfall is the pre heating of the oven. it takes way to long for the heat up. 18 to 20 min. to start from 106 deg. to get to 400 deg. that may be ok if then you start you prep. but if you need tho cook something now , to long to wait. fix that problem you would have the perfect Oven.
                                                by
                                                  Love the features
                                                  Great looking convection built electric wall oven with Wi fi features.
                                                  by
                                                    • Recommended
                                                    A beautiful place
                                                    I love the quality in the features that GE products offer my wife loves the Wi-Fi capability with the range and it was one of the only products that we found in the slate black color which we think is absolutely beautiful. My wife has never cooked with a gas cooktop in this GE gas cooktop and has made this new experience for her absolutely amazing. The dishwasher is so quiet that if you did not see it here and see the lights on while it was running you would never know it was washing a load of dishes.
                                                    by
                                                      • Recommended
                                                      We love our new ovens!
                                                      We purchased two matching GE wall ovens to replace our 25 year old GE ovens. We love the convection features and the WiFi connection works flawlessly. Can go to the store and preheat through the app on the drive home. So far everything is great and my wife is happy
                                                      by
                                                        • Recommended
                                                        Great features
                                                        I love how it connects with Alexa and I can request updates. Easy to use, program and check. It looks awesome on the wall and made my kitchen to look great.
                                                        by
                                                          • Recommended
                                                          Great oven
                                                          It is a nice oven but the app is a little bit of a hassle. Over all i think it is a great oven very futuristic
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 1,877 reviews

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                                                            Ratings
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                                                            Wall Oven Size30 in.30 in.30 in.30 in.
                                                            Cleaning TypeSelf CleaningSelf CleaningSelf CleaningSelf Cleaning
                                                            Oven FeaturesBroiler in Oven, Hidden Bake Element, Oven Temperature Probe, Temperature ControlBroiler in Oven, Hidden Bake Element, Safety Lock, Temperature ControlBroiler in Oven, Fingerprint Resistant, Oven Temperature Probe, Steam CookingBroiler in Oven, Gliding/Roll Out Racks, Hidden Bake Element, Oven Temperature Probe, With Proofer
                                                            Cut-Out Height (in.)27.312527.2526.7528
                                                            Capacity of Oven (cu. ft.)5.0 cu ft5.1 cu ft5.3 cu ft5.0 cu ft
                                                            Oven Cooking ProcessConvectionStandardAir Fry, Air Sous Vide, Convection, StandardTrue Convection
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