We got the first delivered on March 5th had lines from plastic. Reordered another came a couple days later had the same. Sent it back on the truck. Ordered another delivered and as the days go on line after line after line. Had a GE guy out and he said it’s a defect with the shipping, they all come like this. Well very disappointed I have a fridge I paid a lot of money for and everyday another line shows up. He told me you could try a stainless steel cleaner, did not work. Very dissatisfied!!
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Response from GE AnswersApr 9, 2024
Please reach out to us via private message on Facebook or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, pictures of the marks on your refrigerator, any service confirmation or case numbers you have, along with a copy of this review.
Apr 8, 2024
Great lighting
We love the full back lighting of this refrigerator!
Small door easy access is very nice and swivel shelf was a nice surprise 👍
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Recommended
Customer review from geappliances.com
Apr 3, 2024
Great features
We just got our new fridge and we are really happy with it. We love the spaciousness of the fridge and also the pull out chiller drawer. The door opening to get to the drinks inside the door is ingenious. The drinks are right there at your fingertips. The drawer freezer is another nice feature. It allows you to keep your frozen items sorted nicely. Overall a great purchase that we are extremely excited about!! Would definitely recommend to anyone looking for a new fridge.
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Response from GE_AppliancesApr 4, 2024
Congratulations on your new fridge. What a beautiful unit and it looks amazing in your kitchen. This unit has so much to offer and is wonderful for those with a family or those who love to entertain. The door in door feature is great to be able to grab those items you need quick. Having an adjustable drawer for storing those party items like charcuterie or your ice cream cake is a wonderful feature. This is an amazing fridge with lots of versatility. We know you will love this fridge for many years to come. Thank you for choosing GE Appliances, we are honored to be a part of your home.
Recommended
Customer review from geappliances.com
Apr 2, 2024
Nice looking refrigerator
Looks great! So far it's working well for our needs.
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Response from GE_AppliancesApr 11, 2024
Congratulations on your new refrigerator, thank you for choosing us. We are happy to see that you like everything about this model so far. This refrigerator comes equipped with a lot of great and convenient features that we hope you will enjoy as much as we do!
Recommended
Customer review from geappliances.com
Mar 31, 2024
Great new technology
Absolutely love my new GE refrigerator. My wife can’t stay out of it.
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Response from GE_AppliancesApr 11, 2024
We are excited that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come!
Recommended
Customer review from geappliances.com
Mar 27, 2024
gave out after 2 years
The ice maker and the freezer stopped working! Thank god we have home insurance! The technician recommend frigidaire or whirlpool. And he said this will happen again .
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Response from GE AnswersMar 29, 2024
We hate to hear that your fridge has stopped functioning properly. While we strive to meet the needs of all our consumers, we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review. We hope you allow us to work hard to gain your trust again in the future.
Recommended
4 found this review helpful
Mar 20, 2024
Beautiful Refrigerator!
Beautiful Refrigerator! I did a lot of research before buying and so glad I did, because this turned out to be the best for us! The only thing we noticed is the ice dispenser is louder in noise making when dispensing ice, in comparison to our other refrigerator. Other than that, we love it! First time we’ve had a separate snack drawer, and we’re thrilled with that feature!!
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Recommended
Customer review from geappliances.com
Mar 19, 2024
Like it a lot more than the Samsung I had
Love it the only thing that is finicky is the auto sensor for the water.
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Customer review from geappliances.com
Mar 17, 2024
Solid fridge.
The fridge is sleek, has a good amount of room in it, built in the door ice maker saves more space on the shelf, and overall wonderful performance.
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Recommended
Customer review from geappliances.com
Mar 14, 2024
New and Exciting
Still new. Testing it. I’ll write another review in a few months
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Customer review from geappliances.com
Mar 14, 2024
Excited
So far I just installed the fridge and so will need a few more months to see how it runs
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Recommended
Customer review from geappliances.com
Mar 13, 2024
Rattles loudly
Was very excited to get this fridge. It’s very nice but about 45 minutes of it being plugged in, it rattles very loudly on the right side. If we push on the right side of the fridge, it stops. I’m hoping it goes away on its own, but as of right now, I’m very upset I spent so much money and it’s so loud.
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Response from GE_AppliancesMar 15, 2024
We are happy to help you with your beautiful new refrigerator. A rattling or vibrating noise is normal and will be heard if the icemaker is turned on but water is not supplied to it. If the unit is not hooked up to water, it is recommended that the icemaker be turned off. If your water line is hooked up to the appliance, and you are still experiencing this rattle, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . We have also provided some more normal refrigerator sounds at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.66513325.20040398.1710168052-507723860.1707936747
Recommended
Customer review from geappliances.com
Mar 13, 2024
Great feature!
We are really happy with our purchase. We appreciate the fact that when you open the doors, the full interior is lit from the back, so nothing gets lost in the back. I also appreciate the addition of this drawer that can be temperature controlled Individually.
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Customer review from geappliances.com
Mar 11, 2024
Waste for Almost $4000
Please don’t waste money o this fridge. All these reviews are fake probably company paid to get fake reviews. It’s a scam. It’s sad that big companies like Home Depot will let companies fool customers. So here is a thing, it has not been one week since we bought this fridge. Everything stopped. Freezer, deep freezer or the ice maker. Customer service for GE is so rude they will hang up the call on your face. I will be take further actions against GE and Home Depot for allowing this nonsense.
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Response from GE AnswersMar 13, 2024
We would like to look into this further for you. Could you please send a PM/DM on any of our social media pages with your service/case number and please include a copy of this review.
8 found this review helpful
Mar 9, 2024
excellent appliance!
one of the best I ever have ! love the space efficient ,very quiet!
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Recommended
Customer review from geappliances.com
Mar 8, 2024
New Fridge Who’s This?
The wife loves the design and it’s was just installed today. We are still getting used to the new technology.
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Recommended
Customer review from geappliances.com
Mar 8, 2024
Looks and works as expected
Did a lot of research and went with this model. A lot of space.
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Recommended
Customer review from geappliances.com
Feb 29, 2024
Blue stuff
Love the fridge but the blue film that comes with it, is impossible to get off. I have already had a ge guy come out to remove the access that was in the crevices that can’t be pulled out because it seems to be factory sealed into the fridge, and I am still finding spots. You spend this much on a fridge and you want it to look nice, and it’s hard to do with blue plastic in ever seal.
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Recommended
Customer review from geappliances.com
Feb 25, 2024
Repeat Purchase!
We are moving and just took delivery of our GE Profofile French Door Refrigerator. We had it in our previous home and couldn't see settling for anything else. It's not only beautiful, but with the fully lit back wall, configurable middle drawer, external access to ice and water, with Autofill water, easy access door and large capacity, what more could you want?
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Customer review from geappliances.com
Feb 24, 2024
Great features
"The GE Profile refrigerator offers exceptional performance and modern features, making it a standout appliance in any kitchen. With its sleek design and spacious interior, it not only enhances the aesthetics of the space but also provides ample storage for all your groceries.
One of the standout features is its built-in WiFi connectivity, which allows you to control and monitor the refrigerator remotely from your smartphone. This feature provides convenience and peace of mind, especially when you're away from home and need to adjust settings or receive alerts about temperature changes.
In terms of performance, the refrigerator maintains consistent temperatures throughout, ensuring that your food stays fresh for longer. The advanced cooling technology helps preserve the quality and flavor of your food items, while customizable storage options make it easy to organize and access your groceries with ease.
Overall, the GE Profile refrigerator combines sleek design, innovative features, and reliable performance to meet the needs of modern households. Whether you're a busy professional or a family on the go, this refrigerator delivers convenience, efficiency, and style."
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Customer review from geappliances.com
Feb 22, 2024
Great features but would look better in black SS
Gave this product a 4 star for the fact that it is not offered in black stainless. This refrigerator is gorgeous and works well so far. The ice making process is a tad noisy but nothing that is a bother. Love the features it has as well as the WiFi connection to my phone
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Customer review from geappliances.com
Feb 22, 2024
Great features!
Love our refrigerator, especially the middle drawer and Autofill water feature!
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Recommended
Customer review from geappliances.com
Feb 20, 2024
The Best Refrigerator I’ve ever had!!!!!
I absolutely love my new GE Refrigerator!! Every lil detail was thought out and made for the users convenience!
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Customer review from geappliances.com
Feb 19, 2024
Delivery
Delivery guys were very unhelpful and messy. I gave them a towel for the water line and they left water all over the floor. I could have easily slipped. They also left trash at my front door. I don’t know their names because they didn’t introduce themselves. I’m very disappointed in the level of service I got from the delivery guys. They also scratched the frame into my kitchen and didn’t tell me but I saw it as it happened. Worst experience! Is the standard that you want to portray Home Depot?
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1 found this review helpful
Feb 18, 2024
A Cut Above
The 4 door GE Profile series with the back wall light is a cut above all other refrigerators. There is no comparison, and the indoor feature is delight.
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Recommended
Customer review from geappliances.com
Feb 14, 2024
It’s roomy and great backlighting.
It was tough going, I really like this model. It’s great for people who won’t move the milk to find the catsup. Easy to change filter.
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Customer review from geappliances.com
Feb 10, 2024
Love the features
I love the features, it’s very spacious and the price was not bad
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Customer review from geappliances.com
Feb 7, 2024
Great set of features
We really like this refrigerator. We did have to get a replacement because the first one had intermittent issues with the interior lighting. We like the efficient layout, the door within a door, the autofill feature and the WiFi connectivity.
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Customer review from geappliances.com
Feb 4, 2024
Perfect for us
We love this GE Profile fridge. It is replacing out old GE profile fridge. Lighting, size, layout is perfect
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Customer review from geappliances.com
Feb 1, 2024
GE profile refrigerator
Laws Delivery was great Refrigerator start working and making ice in the first eight hours It is very quiet so far so good