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Customer Reviews for HOMESTYLES Americana Grey Kitchen Island With Seating

Internet #300918416

Model #5013-948

Store SKU #1002252843

  • Add additional countertop space for cooking and food prep
  • Dropleaf top provides a flexible and casual dining area
  • Includes 3 bar stools with contoured seats

Customer Reviews

  • 4.4
    out of 359 reviews
  • 88% recommend this product
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Showing 1-30 of 359 reviews
This product has great features.
This island and stools looks great in my kitchen! It is the perfect fit and offers extra storage space that we needed! We would definitely recommend this to others!
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  • DIY
  • Verified Purchase
  • Recommended
5 found this review helpful
Countertop it bright
The counter top is very misleading. It's really bright and on the orange in color side. Really was hoping is was more of a brown tone.
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Response from CSFeb 19, 2024
We appreciate your feedback. We will be sure to address this to our product specialist team. Thanks,
    The pre drilled hole did not line up causing me to have to repackage both the bar stools and return them back to the store. The order split was a split delivery. Bar stools on Thursday, and kitchen island on Monday. I was only notified of the Monday delivery.
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    Response from Home StylesFeb 13, 2024
    We're sorry to hear you are not satisfied with your purchase. Thank you for your review.
    • Verified Purchase
    Very nice, compact Island with ample storage! Great for small kitchens and dining rooms were space is limited. The dropdown extension gives us a nice breakfast counter for a quick meal! Note that it comes in several boxes, and can be challenging for one person to assemble. Make sure you have plenty of space to work with and around the Island while assembling. We are very happy with our new Kitchen Island!
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    Response from Home StylesJan 4, 2024
    We are so happy you took the time to share your thoughts on your Americana Island you purchased recently through The Home Depot! We hope you will enjoy this for years to come and please keep us in mind for future purchases!
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    I had to contact the store and get parts sent after dealing with emails.
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    Response from Home StylesDec 29, 2023
    We're sorry to hear you are not satisfied with your purchase. Occasionally a part or two just needs to be replaced as it may have been a factory defect/didn’t get into the box intended. We are glad to hear the store was able to help you with parts.
    • Verified Purchase
    I have been looking for one a long time since my sister in law got one I have a small eat in kitchen & that fits perfect & it is multi purpose with the cupboards & shelves
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    Response from Home StylesDec 29, 2023
    Thank you for taking the time to share your thoughts on your Americana Island. We appreciate the feedback and hope you will enjoy this for years to come. Please keep us in mind for future purchases!
    • Verified Purchase
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    • Verified Purchase
    Wife likes it very much, but looks like the box containing the top (the heaviest one) was dropped some time after packing pulling some of the screws out of the drawer slides. (the screws were wandering around in the cavity) Relatively easy fix with a bit of toothpick in the hole and put the screw back in, so not worth getting cranky about. All in all good furniture for the price. And the delivery person was good.
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    Response from Home StylesDec 29, 2023
    Thank you for your review and feedback. If you would like to contact us regarding replacement parts you can reach us at servicedesk@homestylesfurniture.com.
    • Verified Purchase
    Looks great easy to assemble
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    Response from Home StylesDec 12, 2023
    Thank you for the review! We hope this island serves you well in the years to come. Please keep us in mind for future purchases!
    • Verified Purchase
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    • Verified Purchase
    Doors don’t close
    I love this piece, my husband put it together with no problems, however the doors don’t shut right, you have to lift them up to get them to shut. Called customer service (very nice) sent us 2 more doors to try. Still awful. For the money you want it to work correctly. Everything else lined up nice Do I recommend this product? If the doors close correctly I would
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    Response from Home StylesDec 6, 2023
    Thank you for your honest review and feedback.
      Missing 1/3 of the pieces, exchange impossible
      The item arrived in five boxes, missing one of them. When I called customer service to request the missing box, they transferred me to a third part manufacturer who was closed and had no contact point. I called Home Depot customer service back and there was no way to initiate an exchange. All they could do was intimate a return and send me a gift card in 5-7 days. Terrible customer service, zero support or problem solving, nobody cares to actually help you get what you need. Miserable experience
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      Response from Home StylesNov 15, 2023
      We are sorry to see this one-star review. Often sets like this have multiple cartons and even though our warehouse ships all boxes on the same day, it is possible that the end carrier may not deliver all cartons on the same day. If this was a recent purchase in which not all boxes were received please feel free to contact our customer service at servicedesk@homestylesfurniture.com.
      Thank you.
        Great island. Looks lovely. Time consuming to put together but...
        Great island. Looks lovely. Time consuming to put together but worth it.
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        Response from Home StylesMay 3, 2023
        This is one of our larger ready to assemble units, so it does take some time to put together. We are grateful to hear that you found the process worthwhile. We hope you and your family are happy with your new island and will enjoy it for years to come! Please keep us in mind for future purchases.
        • Verified Purchase
        Super for xtra storage and seating in our small kitchen....
        Super for xtra storage and seating in our small kitchen. Love the colors. Relatively easy to put together, it took hubby a few hours to do.
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        Response from Home StylesApr 13, 2023
        Thank you for the positive feedback! We are so pleased that you and your family are enjoying our product. We hope you will enjoy this for years to come and please keep us in mind for future purchases!
        • Verified Purchase
        It satisfied my expectation. Very good...
        It satisfied my expectation. Very good
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        Response from Home StylesApr 11, 2023
        Thank you for the positive feedback! We are pleased that you are enjoying our product. We hope you will enjoy this for years to come and please keep us in mind for future purchases!
        • Verified Purchase
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        • Verified Purchase
        love it!
        It was fairly easy to put together and looks so nice in my kitchen!
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          • Recommended
          I love the island. It is a very nice heavyweight...
          I love the island. It is a very nice heavyweight piece of furniture. I purchased the set with the bar stools. The island was boxed in three boxes. It took an hour just to unpack it. The assembly took over three hours for the island alone, with two people . We did run into a problem just starting out, but after that we moved right along. The only problem with the island is the left door is so tight we’ll need to do some kind of adjustments just to use that side. Would have loved to have added a photo of the finished project.
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          • Verified Purchase
          Exactly what I expected and I absolutely love it....
          Exactly what I expected and I absolutely love it.
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          • Verified Purchase
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          • Verified Purchase
          This product is great! The final product looks great...
          This product is great! The final product looks great in our kitchen and is the best self-assembling product I have ever made. I only had one issue, which was attaching the bottom to the columns. My helper and I couldn't complete the step without standing the whole thing upside down. I called the company about it. They were friendly and receptive to my concerns. Buy this if you are looking for an island and chairs.
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          • Verified Purchase
          Very pleased with the ease of putting the island together...
          Very pleased with the ease of putting the island together and how great it looks in our kitchen! Very functional. Well built. Had all parts and pieces as stated.
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Love it!
          Love the set. Looks great in my kitchen.
          by
          • Verified Purchase
          • Recommended
          Wrong chairs & parts. Should be recalled .It’s just wasting...
          Wrong chairs & parts. Should be recalled .It’s just wasting money.
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          Response from Home StylesDec 22, 2022
          We're always learning and would appreciate understanding if there was anything specific regarding how we missed on meeting your expectations. If you’d like to share your input, please contact our Customer Service Team at servicedesk@homestylesfurniture.com. We value your feedback!
          • Verified Purchase
          Very nice quality. Assembly was reasonable and parts all fit...
          Very nice quality. Assembly was reasonable and parts all fit very well.
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          • Verified Purchase
          Fits perfect. Working out just like I needed it too!...
          Fits perfect. Working out just like I needed it too!
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          • Verified Purchase
          Showing 1-30 of 359 reviews

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