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Customer Reviews for Hampton Bay Wireless or Wired Doorbell Chime, White Bead Board Finish

Internet #206135494

Model #HB-7621-02

Store SKU #1001407821

  • Hampton Bay wireless or wired doorbell chime
  • Works with both wired and wireless push buttons
  • Door bell comes in white bead board finish

Customer Reviews

  • 3.5
    out of 367 reviews
  • 58% recommend this product
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Showing 1-30 of 367 reviews
Super easy to install....
Super easy to install.
by
  • Verified Purchase
Second One Still Doesn't Work
You have to leave your finger on the bell to get it to work at all and then it only works half the time. When it does work it never plays the entire tune. Manufacturer says the transformer has to be putting out 18v. Ours is putting out 20v. If it's a diode issue then we received two bad diodes on brand new doorbells. Returned it and installed a regular ding dong doorbell that works just fine.
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    2 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Love all the different tunes....
    Love all the different tunes.
    by
    • Verified Purchase
    It was hard to sync with my Ring doorbell but...
    It was hard to sync with my Ring doorbell but Ring cust service talked us thru it. Nice asst of chimes, easy install otherwise.
    by
    • Verified Purchase
    1 found this review helpful
    I am unable to sinc the wired doorbell to my...
    I am unable to sinc the wired doorbell to my Ring. The previous Hampton Bay worked perfect for 8 years until chimes failed. Hopefully a you-tube will help with the problem. If not successful I will return item
    by
    • Verified Purchase
    Does not work with Energizer Connect doorbell. Tried every possible...
    Does not work with Energizer Connect doorbell. Tried every possible wiring combination, with and without diode, still did not work. Doorbell would ring continually and not stop without diode. With diode, doorbell camera would not stay powered on.
    by
    Response from HeathCoDec 7, 2020
    Hello,
    The issue you have described sounds like a power issue. With a video pushbuttons the you would need to upgrade the transformer to a 16 volt 30 Watt.
    • Verified Purchase
    1 found this review helpful
    I needed a wired doorbell chime to connect with my video doorbell. When it didn't work, I contac...
    I needed a wired doorbell chime to connect with my video doorbell. When it didn't work, I contacted the support team. They told me to separate the doorbell from the video, which is impossible with the UniProtect system. As I was explaining that I could not separate the systems, they hung up. I called back and they immediately hung up. I then tried contacting Nutone thinking they might offer as system that worked. They immediately knew the systems were incompatible. So, I found a small company, BCS, that had a system which worked and provided accurate support.
    by
    • Verified Purchase
    Easy to install. Works fine...
    Easy to install. Works fine
    by
    • Verified Purchase
    Stopped working
    After finally getting the doorbell to work (we never could get it to work wirelessly) it has stopped working altogether after less than a year. My kids like the variety of songs, but not worth it at all if we have to buy a new one every year and it won’t work unless wired in to our home. By the way, we even had an electrician try to install it both ways. Very disappointing!
    by
    Response from HeathCoNov 23, 2020
    Hello,
    We are sorry that this has happened. Please contact technical support at 1-800-858-8501 and they will assist in finding a solution.
      2 found this review helpful
      It was easy to install. And it has different bell sounds to choose from. No complaints.
      It was easy to install. And it has different bell sounds to choose from. No complaints.
      by
      • Verified Purchase
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      by
      • Verified Purchase
      I used it with a Google Nest Doorbell. The instructions from Hampton Bay and from Google weren't...
      I used it with a Google Nest Doorbell. The instructions from Hampton Bay and from Google weren't the best. The Hampton Bay requires a diode (included with the shipment) to delay the signal so that all 8 tones of the Westminster chime are heard. However, the nest doesn't work with the diode. What no one told you is that during set-up of the nest, there is a setting for a time delay. In this case it requires about 8 seconds and it did the trick. I had been ready to return this door bell.
      by
      • Verified Purchase
      • Recommended
      Looks good, extremely easy to install and the wireless range...
      Looks good, extremely easy to install and the wireless range is great. Also the volume control is a great addition.
      by
      • Verified Purchase
      Luv the simple clean look of this. Sounds nice too!...
      Luv the simple clean look of this. Sounds nice too!
      by
      • Verified Purchase
      For a price of $50+, this should come with a button that you can directly install or a better way...
      For a price of $50+, this should come with a button that you can directly install or a better way to manage the circuit to play full tune. This has been a disaster with every smart doorbell and I had to resort to one that comes with another chime. So, I now have two doorbells and 2 different chimes :(
      by
      Response from HeathCoSep 15, 2020
      Hello,
      Thank you for the feedback on the chime unit. Compatibility with smart doorbells is up to the manufacture of the smart doorbell unit and not all of them are compatible with digital chimes like this. This model can be used in a wired or wireless setup so the buttons are sold separately so that the customer can get the correct type depending on which way they are going to use the unit.
      • Verified Purchase
      1 found this review helpful
      It works, the chime is a bit wonky sounding.
      It works, the chime is a bit wonky sounding.
      by
      • Verified Purchase
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      The product met my expectations and is functioning accordingly.
      The product met my expectations and is functioning accordingly.
      by
      • Verified Purchase
      • Recommended
      Many problems
      We have had to purchase 2 different Hampton Bay buttons but the doorbell is once again not working. The batteries have been checked and replaced numerous times. The chime only works after the button is pushed 5 or 6 times. I will be replacing the entire system now -- chime on the wall and button. Disappointed in this product.
      by
      Response from HeathCoAug 26, 2020
      Hello,
      We are very sorry that you have had issues with the door chime unit. We are happy to help in any way that we can. You can reach us at 1-800-858-8501 for assistance.
      • DIY
      2 found this review helpful
      Good Value
      This looks better than I expected and was fairly easy to install
      by
      • Verified Purchase
      • Recommended
      Too many choices of melodies (haha). My old wired doorbell...
      Too many choices of melodies (haha). My old wired doorbell had the electronic mechanism in a custom box with fake chimes and was very attractive. So I pulled the guts out of this one, threw the cheap plastic cover in the recycle bin, and mounted this in the old box. Still looks great, and now it sounds great, too! Unfortunately it's mounted pretty high up in the foyer so unless I get out the 15' ladder I can't change the tune. Well worth the money and a good purchase. For the woodworkers, look at making a custom box with some brass pipes to dress it up. Otherwise the plastic box isn't that attractive.
      by
      • Verified Purchase
      I wish the speaker and sounds were higher quality....
      I wish the speaker and sounds were higher quality.
      by
      • Verified Purchase
      1 found this review helpful
      It is not loud enough....
      It is not loud enough.
      by
      Response from HeathCoAug 5, 2020
      Hello,
      We appreciate you reaching out about this issue. So that we can assist you with it please contact technical support at 1-800-858-8501.
      • Verified Purchase
      2 found this review helpful
      Easy to install works great!!...
      Easy to install works great!!
      by
      • Verified Purchase
      This product was easy to install, since i had a wired bell already i went back with that but this...
      This product was easy to install, since i had a wired bell already i went back with that but this one can also be a wireless bell.
      by
      • Verified Purchase
      • Recommended
      We bought this doorbell since the chime on our old wired doorbell was broken. I liked the plain w...
      We bought this doorbell since the chime on our old wired doorbell was broken. I liked the plain white and simple modern look and it was fun that it has 16 songs (including holidays), which my son LOVES. So it will be fun to change out. Be aware that this replaced our old wired doorbell system and it does not come with a doorbell button. Also, you HAVE to install the diode wire on the doorbell button itself or the CHIME WILL NOT WORK properly. It's easy to miss in the instructions. So, if you press the button and you hear the sound and when you let the button go the chime stops playing the song, you need to install the diode at the location of the doorbell itself. We found a helpful youtube on this and I did it myself in less than 5 minutes. (Handy girl) ;)
      by
        • Recommended
        Installation was straightforward and the ring tone that I wanted was included. The bell case was...
        Installation was straightforward and the ring tone that I wanted was included. The bell case was large enough to cover over the profile of the old doorbell so that was a plus!
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 367 reviews

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        Power Connection

        Wired, Wireless

        Wired

        Wired, Wireless

        Wireless

        Chime Type

        Digital

        Digital

        Digital

        Digital

        Features

        Multi-Alarm Settings, Volume Control

        No Additional Features

        Volume Control

        No Additional Features