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Customer Reviews for JELD-WEN 36 in. x 80 in. Right-Hand 1-Lite Craftsman Wendover Denim Stained Fiberglass Prehung Front Door with Brickmould

Internet #308062017

Model #THDJW222600020

Store SKU #1003955055

  • Exterior door made of low maintenance dent-resistant fiberglass
  • Prehung fiberglass door includes frame for easier installation
  • Actual unit size is 38.5In wide* 82.25In high

Customer Reviews

  • 4.3
    out of 97 reviews
  • 64% recommend this product
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Showing 1-30 of 97 reviews
Quality may not be suitable for all conditions
The door itself is attractive and easy to install. The denim color is wonderful. Unfortunately, I am uncertain if the quality will withstand the conditions for which I have purchased. The fiberglass panels seem flimsy. I purchased two doors for my Alaska cabin which gets a fair amount of snow, wind, and rain. I only installed one door and feel I will need to put a screen door in also. My recommendation is to research thoroughly before you purchase. I should have done better with research.
by
Response from YourJELD-WENTeamJul 26, 2022
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    by
    • Verified Purchase
    This door is beautiful and we have received many compliments...
    This door is beautiful and we have received many compliments on it. It did take a while to install but got it done and we are very happy with it
    by
    Response from YourJELD-WENTeamJul 1, 2022
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    by
    • Verified Purchase
    Poor quality!
    The door is slightly warped at the top on both sides! The color is inconsistent. Very low quality! If I still had the old door I’d return this one. I will never buy another Jen Weld door!
    by
    Response from YourJELD-WENTeamApr 8, 2022
    JELD-WEN 36 in. x 80 in. Left-Hand 1-Lite Craftsman Wendover Denim Stained Fiberglass Prehung Front Door Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
      • Recommended
      by
      • Verified Purchase
      Absolutely beautiful door!...
      Absolutely beautiful door!
      by
      Response from YourJELD-WENTeamApr 1, 2022
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      by
      • Verified Purchase
      Love my new door.HD did a great job with installation....
      Love my new door.HD did a great job with installation. I have a nice air tight door now!
      by
      Response from YourJELD-WENTeamFeb 3, 2022
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        This door was what I was looking for. Great...
        This door was what I was looking for. Great color, fit and quality
        by
        Response from YourJELD-WENTeamDec 22, 2021
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
          Glass installed crooked
          Very disappointed the stained glass was installed crooked. I had higher expectations for quality of work for a door that cost close to $1000.
          by
          Response from YourJELD-WENTeamAug 27, 2021
          Thank you for your feedback on JELD-WEN. We apologize for your frustration and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
            Great color. Good price. Easy to install.
            Great color. Good price. Easy to install.
            by
            Response from YourJELD-WENTeamDec 28, 2021
            We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
            • Verified Purchase
            • Recommended
            such a frustrating process to go through home depot and JELD-WEN. ordered a door end of april wit...
            such a frustrating process to go through home depot and JELD-WEN. ordered a door end of april with delivery end of may. it then sat in the store for 2 weeks where I had to contact home depot to get the installation permit as well as reach out to the contracted installer to have it installed 2 weeks later - only to find out JELD-WEN customized the wrong door and got the sizing wrong. it took another week to have the replacement door ordered and the "rush order/delivery" is 4 weeks. still have yet to see the door, very hard to contact home depot and get updates once an order is placed.
            by
              2 found this review helpful
              I just love my new door and am getting so many...
              I just love my new door and am getting so many compliments.
              by
              Response from YourJELD-WENTeamDec 30, 2021
              We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
              • Verified Purchase
              1 found this review helpful
              Unfortunately the reason for my one star review is that the color of the door on the website is n...
              Unfortunately the reason for my one star review is that the color of the door on the website is nothing like the actual color of the door. On the website the door clearly looks orange, but the actual door when delivered was clearly a yellow color. I reordered the door and spoke to a representative from Jenn Weld and they informed me that the door I received was the correct color and that it is the only color they have for that particular item. The picture on the website really needs to be updated as it is very misleading. I was very excited to find a door that looked like exactly what I wanted and then very disappointed that I would not get it.
              by
              • Verified Purchase
              Nice door, did not come with touch up kit, had...
              Nice door, did not come with touch up kit, had a few blemishes from shopping
              by
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              great door having a problem finding a 2" jamb extender...
              great door having a problem finding a 2" jamb extender form my 6- 9/16 thick wall need help ?
              by
              • Verified Purchase
              Door and Installation great!...
              Door and Installation great!
              by
              • Verified Purchase
              1 found this review helpful
              Overall the door is beautiful. A few imperfections, but nothing...
              Overall the door is beautiful. A few imperfections, but nothing that would require us to return.
              by
              • Verified Purchase
              3 found this review helpful
              The door is beautiful. The installers did a wonderful...
              The door is beautiful. The installers did a wonderful job. I’m happy everything turned out well.
              by
              Response from YourJELD-WENTeamDec 9, 2020
              We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
              • Verified Purchase
              Lovely door, well made, color as shown in picture...
              Lovely door, well made, color as shown in picture
              by
              • Verified Purchase
              by
              • Verified Purchase
              The door was returned and I have not yet received...
              The door was returned and I have not yet received a refund
              by
              Response from YourJELD-WENTeamNov 17, 2020
              Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
              • Verified Purchase
              Great buy! Worth the wait. I get so many compliments...
              Great buy! Worth the wait. I get so many compliments from my neighbors!
              by
              Response from YourJELD-WENTeamNov 16, 2020
              Thank you for taking the time to provide this review. We appreciate your feedback Jeldwen
              • Verified Purchase
              by
              • Verified Purchase
              The door itself is beautiful! But it’s already scratched. I...
              The door itself is beautiful! But it’s already scratched. I need to call the manufacturer to see if they have a paint touch up kit which is really disappointing after a few weeks post instal. :/
              by
              • Verified Purchase
              3 found this review helpful
              This door is beautiful, looks like wood but without the...
              This door is beautiful, looks like wood but without the price and maintenance of real wood doors. I love it
              by
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              Response from YourJELD-WENTeamJul 22, 2020
              Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
              • Verified Purchase
              The door seems good so far. The only this is...
              The door seems good so far. The only this is I feel the orange color looks a little brighter in the website pic then it does in person. It’s a little darker in person.
              by
              • Verified Purchase
              Showing 1-30 of 97 reviews

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