Customer Reviews for Keurig K-Supreme Black Single Serve Coffee Maker

I love this coffee maker. It's the first thing my husband and I use in the morning after we wake up. It works well and is easy to use. I gave it 3 stars due the color I wanted to purchase being out of stock for months. I also gave it 3 stars because we have had to replace it with the warranty 2 times because they just shut off and stopped working after less than a year of use. It also doesnt make the amount of ounces you push. Any option you select (8oz, 10oz, or 120oz), it will brew a 1-2 oz less than the option you select to brew.

Keurig, what happened to your attention to detail? This is the 2nd Keurig unit I have tried and it makes a MESS with every brew. I use a regular 12 oz mug and the drip splatters out of the mug onto the countertop and all over the unit. I have had other brands of pod makers that did not do this, (Ninja, and Hamilton Beach). I will be donating this Keurig to Goodwill and going back to Hamilton Beach. Maybe make your cup riser a wee bit higher!

Splits the k cup pod lid each brew. I have gone through 3 machines in a month. Keurig just keeps sending new machines. No help.

Handle does not fall flush to unit.Grounds are in cup plus on unit next to pod

Had to have my Keurig replaced because I did the scaler cleaning. Great experience with Keurig to have it replaced and shipped to me. Only problem is it was shipped in it's retail box and by the time I got it, the box had crushed corners and a big hole in the box which caused a scratch down the side of the Keurig itself. It was just a cosmetic issue because it works just fine. I couldn't go another day without having my Keurig so I didn't complain or send it back.

We bought this after using this at a condo in FL and thinking it would be nice for ourselves. Unfortunately, when we got it and set it up, it did not work. The top wouldn’t shut fully when there was a K cup inserted and the top would overflow like it was blocked from brewing.

Love the white to match my kitchen. Same brew quality as my previous Keurig coffee makers.

We love our Keurig which has the additional feature of a filter for the water and it pokes more holes, not just 1, in the K-Cup! Recently retired we still like to get up early in the morning and start our day and the coffee is delicious!

I bought my K-Supreme around XMas as a gift for my wife and it was working fine but it failed. I called customer support, they diagnosed the problem and sent me a new one. They are great company and stand by their product!

I got my coffee pot as a warranty replacement. It works great. Customer service is awesome.

This was given to me for a gift 🎁 and I’m glad they did.

I have had my Keurig K-Supreme for about 3-months now and I am very satisfied with it. With the new multiStream, I am able to taste more flavors from each pod as well as when using regular coffee. It heats up very fast which is amazing. I also love the sleek design as it fits well on my counter. I like how the top opens, and it is easy to fill the water reservoir with the handle. I am happy with my purchase so far!

It makes the best tasting coffee and it’s fast! I can’t believe it took me so long to get one.

This is a replacement pot of the one I bought 6 weeks ago that was defective. I have owned Keurig's for 15 years because I love their product and you can't beat their warranty program. This particular model is very disappointing to me as it is not as fast brewing as some of the other model's I have owned. But overall it is still a good product. I will still continue to purchase the product, just not this particular model.

I purchased this coffee pot because it's smaller in size for limited counter space. When it stopped working I called and right away and they replaced it.

Works just great perfect for people that are not great coffee brewers

We LOVE our new Keurig! It's super easy to use, and is compact and the silver sage color looks smart on our kitchen counter. What a pleasure to wake up to delicious morning coffee.

I bought my first machine a little over a month ago and it had a few issues, the add water light kept coming on when it was full, and every cup I made had grinds in it. Well customer service was very good and replaced it for me, but now it’s been about a week of using the new one and the add water light is popping back on when it has plenty of water inside.

The Keurig Supreme I got for Christmas stop working in April. I contacted Keurig about a replacement and they sent detailed instructions and were very responsive regarding the process. I got a new machine and returned the old one in less a week. Thank you for great customer service! Love how it looks!

We had an unbelievable service from Keurig’s staffs. They were so helpful. They walked us through the whole of process of how to get our broken Keurig Coffee Maker replace. Within one week after the call, we have a new replacement Keurig Coffee Maker delivered to our front door. No fuzz and no arguments!

I was wondering why my new Keurig Supreme was making worse coffee than my boyfriends old original, so I decided to investigate. I thought the multistream technology was supposed to be a huge improvement but it seems to be an issue with proper seal on normal K cups. A lot of water escapes the K cup, leading to weak coffee and grinds in your drink. I will talk to customer service about this but in the meantime it might be safer to go with a non multistream model

We got our K-Supreme right after Christmas and it performed flawlessly. When it came time to descale the unit, something went wrong and it wouldn’t restart. I called the factory service phone number and after some troubleshooting they shipped me a brand new unit with absolutely no cost to me. It arrived 5 days later, no shipping, no handling, no tax, not a single penny out of pocket! Thanks Keurig!

My Keurig looks great in my kitchen. It’s not too big. And every morning I look forward to a great cup of coffee.

I never understood the hype about a kuerig. I get it now. Quick, super hot and tasty cup of coffee or tea all within minutes. I've had my kuerig only a couple weeks. I quit buying coffee out. I do drink more tea now. Super happy and love the Jade like color .

Big coffee drinkers and faithful to Keurig brands. I bought this a month ago and it has been more of a headache to me waking up fighting with coffee machine to brew. Sad to say I am really disappointed. I will be returning it for a different model of Keurig. It steams profusely and grounds sometimes spit out. Not sure if it is just a bad one in the bunch.

This was the best gift ever for my hubby. It fits perfectly on the counter top in the area created for his morning roast. The directions were easy to follow. Each cup brewed, whether coffee, tea, or cocoa-is hot and delicious! You can’t go wrong with this little ditty.

We purchased the Keurig K-Supreme last month to replace an older Keurig. Our main reason for buying this model was the handle to refill the water container and its sleek look.

A little slower than I was used to but that means that the brew is better. It has multiple needles and brews slower for a better cup of coffee. It's quiet. It turns off after 5 minutes of no use.

If it wasn't for the warranty it wouldn't be worth buying. I've owned many keurig's over the years. everyone has had to be replaced multiple times. this one is no exception, we are now on number 3. 1 and 2 both melted at the k cup holder. made of soft plastic so after a couple of months of hot water the plastic softened and sagged to the point where k cups were no longer pierced by needle. This is my last keurig. its not worth the hassle even though the replacement is free.

This was a Christmas gift. First one was defective and now, so is the warranty replacement. It will brew a 2 ounce cup of coffee occasionally, especially as the first cup of the morning.