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Customer Reviews for Keurig K-Supreme Black Single Serve Coffee Maker

Internet #314525477

Model #5000350797

Store SKU #1005820306

  • Compact design fits most countertops
  • Over ice feature for your choice of iced drinks
  • Designed to saturate coffee grounds for best flavor

Customer Reviews

  • 4.4
    out of 5,652 reviews
  • 83% recommend this product
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Showing 1-30 of 5,652 reviews
I love it!
I am the only coffee drinker in my house so this makes more sense. It was a gift and I had to get a warranty replacement. That is the reason for the 4 stars. My Coffee Bar
by
  • Verified Purchase
  • Recommended
K-Supreme
I absolutely love this coffee maker! It absolutely makes the most delicious iced coffee or hot coffee! I drink both and love it!!!! I would highly recommend this product!
by
  • Verified Purchase
  • Recommended
No power
This is my second Keurig, it was purchased 4/21 and not used for 6 months. It will not power on. I have tried the online troubleshooting to not avail. It looks brand new but doesn’t work!!
by
Response from Consumer CareMar 22, 2022
We're sorry to hear that troubleshooting did not correct the issue. Our Consumer Care team will be happy to assist you with this further. Please get in touch with us at 866-901-2739.
    Customer service was great but machine is not
    You guys were kind enough to send me a replacement machine but I am still having the same problem and am truly unhappy.
    by
    • Verified Purchase
    Ideal machine of all
    I got this machine as gracious warranty replacement after deploying the original one earlier in the month. Simply by asking a question if filter had to be used. Anyway, that probably caused the descale issue by which the replacement was sent. FYI, my prior older one was still working but since all immediate family has passed, I decided to get a single cup version which actually has more features! What is not to like about Keurig products.
    by
    • Verified Purchase
    • Recommended
    Stealth, Style, Speed
    I love the small footprint and stealthy design that blends with our kitchen’s aesthetic. In addition, the contemporary style is a welcome departure from earlier models’ original “clunky” look. Lastly, the speed yet quiet performance is appreciated.
    by
    • Verified Purchase
    Love the color and look of this one!
    Absolutely love the color. We needed a Keurig that was off-white, but not cream or bright white, and this was perfect! It is a slimmer unit that our previous Keurig and looks great on counter. The water reservoir is easier to remove because it has a handle. It is a little slower in brew time, but not by much. It fits my husband’s travel mugs which I have found hard to do in other K-cup models like the Cuisinart one.
    by
    • Verified Purchase
    • Recommended
    Love it!
    I just recently bought this and absolutely LOVE that I upgraded! The only issue I have, is the “Silver Sage” color, looks way more vibrant online, and on the box, and unboxing it to find a very faded color was kind of a disappointment since I love the color green. Other than that, it’s great!
    by
      • Recommended
      Doesn't close tight
      I love My K Supreme even though the first one was defective and this one the top doesn't close tightly so coffee does splash on the wall next to the K Supreme but I'll just have to put up with it. Knowing what I know now I should have probably purchased the K Supreme Plus
      by
      • Verified Purchase
      • Recommended
      Very fast and full flavored machine
      So far machine has worked really well. Have had for a little over two weeks and it is super fast. I always try to unload my dishwasher while my coffee is brewing and I cannot get the whole thing unloaded anymore! Haha, first world problems. Coffee from this brewer definitely tastes better in this machine. Not butter just more full flavor. It works easily just push two buttons and coffee starts almost instantly. Water reservoir is a good size for two daily coffee drinkers. Color looks great on the counter. Pretty light green.
      by
      • Verified Purchase
      • Recommended
      Makes an absolute mess!
      We've had this coffee maker for a couple of months and it works ok if you don't mind cleaning up after it every time you make a cup. I believe it is the multi-stream system that is making this such a poor product. I would rather post a video of the problem but I am limited to photos.
      by
      Response from Consumer CareDec 2, 2021
      We certainly wouldn't expect this from one of our brewers. Our Consumer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
        I wouldn't buy this machin if someone forced me...
        I've taken some time to wait and write this review, due to the fact that I've been a LOYAL Keurig coffee pot owner for over 20 years... (That is now in question) I purchased this unit in March of 2021 and have regretted it every day since then. As I sit here in November of 2021, I'm ready to smash it with a bat. Today alone, I've had two K cups explode everywhere, and leak grounds all over the machine. The new design has these extra metal prongs that poke into the top of the cups, and it tends to tear the top of the cups. This then allows the grounds to overflow out the top of the cup and make an insane mess. Due to the bizarre design of the machine, it makes cleanup very challenging. For the record, I ONLY Purchased this machine, because my prior machine started to be a little loud when it would run. I've now switched back to that till I decide what to do next. I'm very disappointed in this machine.
        by
        Response from Consumer CareNov 18, 2021
        Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
          K Supreme
          This is the best all around model. It has all the features that anyone needs. My 4th Keurig.
          by
          • Verified Purchase
          • Recommended
          Like the smaller size & how fast it brews
          I purchased this model several months ago. The first time I descaled it the descale light never went off. It continued to work so I ignored the light. However a couple months later it stopped working completely. I called Customer Support and it was replaced at no charge, immediately. I’m crossing my fingers that this was just one brewer and the replacement would be fine.!Too soon to tell but I have faith this was a one time quirk with just that brewer, we'll see.
          by
          • Verified Purchase
          • Recommended
          Very sleek
          Looks really nice in my coffee bar station. Water reservoir is easy to fill. Like that it accommodates my travel mug. Hubby likes the "strong" button option. Only negative is I seem to get a few coffee grounds in my cup.
          by
          • Verified Purchase
          • Recommended
          I wish I would have kept my old one!
          Cheaply made! Very plastic wish I would have order a better model!
          by
          • Verified Purchase
          Buy something else
          I bought this model for my husband since he drinks coffee before work every morning and it’s hands down the worst Keurig model I’ve even purchased. It doesn’t brew the coffee - it spits it all over my counter making a mess. After a few months we started having issues with it brewing watered down coffee and it’s so watered down you can clearly see the bottom of the coffee cup. We have to rebrew the cup 2 or 3 times for a decent cup. On top of these issues the material for the brewer was a poor choice - It almost looks like the plate is melting! Honestly the worst Keurig I’ve ever owned.
          by
            Great service Great coffee pot
            All you need is love and A good cup of coffee Love my KEURIG pot
            by
            • Verified Purchase
            • Recommended
            Very good k-coffee maker ever
            I bought this coffee maker. And never disappointed. Highly recommended. Thank you so much
            by
            • Verified Purchase
            • Recommended
            Descaling guide hard to find but
            Purchased this in January and having the same issue as everyone else. Could not stop Descale light from blinking. I called customer service and they were very helpful. Basically go to page 4 of your user manual. I’ve attached a screenshot. It is a multi step process but the light finally stopped blinking. Woohoo!
            by
              • Recommended
              Descale does not reset !!
              I purchased two of these and have had to call to try and get the rescale to reset after cleaning. Both have just quit working and fortunately they have sent me new one. However, it just happened again on my pot so I am continuing to use it instead of calling to try to get it to reset. I think there must be an issue with these type of pots. I’m. Disappointed but truly love the size of it. Sad I keep having this issue and hate that I have another one that has the descale lit and won’t go off. I’ve cleaned it and keep using it with a lit button. Company notices it and I doubt any of them will purchase this coffee pot.
              by
              • Verified Purchase
              K-Supreme Design Is Fantastic!
              Used Keurig single serve for years but always struggled with refilling the water reservoir. My visually impaired husband especially had difficulties with the slant and seating the reservoir. This K-Supreme redesign was a hallelujah moment for us. Didn’t think the brewing could be better but adding the multi stream feature brews a better cup of coffee.
              by
              • Verified Purchase
              • Recommended
              MultiStream Needs Design Change
              MultiStream caught my eye and I was excited to buy one when my K-Elite failed after about 3 years. However, within a week after purchase I started seeing evidence of leaking around the 4 extra water injection points. The leakage continued to get worse, now about 3 or 4 months in, the leakage has gotten so bad that the coffee isn't worth drinking. Also, the descale light was blinking at me so I followed the directions to descale. I'm good at following directions and followed them completely. Light is still blinking and coffee tastes even worse. I gave up and bought another K-Elite. It's nice to have good coffee again.
              by
              Response from Consumer CareJun 8, 2021
              This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
                Enjoying my coffee
                I had a Keurig. But, never had a good cup of coffee. Heard about the multi-stream Keurig. I am in love. Drinking 2-3 cups a day. Love the speed and variety.
                by
                • Verified Purchase
                • Recommended
                Satisfied
                Glad to have my K Supreme Keurig. I was lost without it for 2weeks waiting on my replacement. Thank you.
                by
                • Verified Purchase
                • Recommended
                Pretty, efficient and quiet
                I bought this to update my previous keurig which was bulky and not very attractive. I have a new kitchen and wanted something that blended better with white and had a smaller footprint. This keurig definitely checked those boxes. What I didn’t expect was for it to function better than my previous one. My old keurig was much noisier and took about a minute or so to heat up, unless I timed it right and it was already in ready mode. The K-Supreme is always ready and it’s much quieter. I would’ve given 5 stars but it does create some splatter around the mug like my older model did.
                by
                • Verified Purchase
                • Recommended
                Best Keurig brewer yet!
                This is my 4th Keurig coffee maker and I think it is the best one ever! The size is perfect - no more behemoth coffee maker on the counter. It can live tucked under the cabinets and I can still open the lid to place the pod. It is very quiet compared to my old ones and the handle on the water tank is much easier to remove for filling. And the best feature is the speed in which it heats and brews. Don't forget to buy the new universal MyKcup coffee filter and remove the red plug for the new brewers if you like to use your own coffee vs. the pods. The new brewing system has 5 points where water enters the pod.
                by
                • Verified Purchase
                • Recommended
                Long time Keurig fan...
                We are really enjoying our new machine. It’s doesn’t take up nearly the space that our duo did and has lots of options to choose from. The only reason I gave a 4 star instead of 5 is the coffee isn’t hot enough. I have to put it in the microwave every time.
                by
                • Verified Purchase
                • Recommended
                Great Coffee Maker
                This is an exceptional coffee maker. It has great features and brews a great cup of coffee. It is quiet, great light-up buttons, great water reservoir with a neat handle that makes it so much easier to fill, and it is an attractive addition to our kitchen countertop. We love our K-Supreme Coffee Maker. Thanks Keurig.
                by
                • Verified Purchase
                • Recommended
                Great product
                I got this as a warrant replacement. It is working great
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 5,652 reviews

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