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Customer Reviews for Ortho Home Defense Insect Killer for Indoor & Perimeter Refill 2

Internet #300569534

Model #022191004

Store SKU #414018

  • Just plug in the Comfort Wand® to use
  • Creates a bug barrier
  • May be used indoors and out

Customer Reviews

  • 4.3
    out of 14,634 reviews
  • 78% recommend this product
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Showing 1-30 of 14,634 reviews
Beware: Kills Plants
I used this around my home & near my roses and boxwood. These well-established plants immediately turned brown and started to die. Even 2 years later the hedge didn’t recover. Very toxic.
by
Response from Ortho Consumer ServicesJun 27, 2022
We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 877-220-3089 for assistance. ortho
    4 found this review helpful
    Roaches...SMH Where?!
    A Google search lead me to this product. Property management at Dryden Apartments failed to properly clean a unit before a new tenant moved in. It was also infested with roaches. This product works extremely fast and doesn't give off toxic fumes or smells. Use the Ortho Defense spray along with the Combat gel to seal cracks & crevices and you'll notice a significant drop in pests living in your home.
    by
      • Recommended
      10 found this review helpful
      Doesn't work
      Purchased twice to give it a second chance... Doesn't keep out or repel bugs for more than a day. Made me question what's even in these jugs... feel like I purchased jugs of water, just doesn't work.
      by
      Response from Ortho TeamOct 28, 2021
      Lucy, we're sorry to hear Ortho Home Defense Insect Killer for Indoor & Perimeter didn't work as expected. It will take several days for insects to die after coming in contact with a treated surface. Reach out to us at 877-220-3089 for assistance with our product guarantee. ortho
        3 found this review helpful
        DO NOT USE ON WINDOWS AND GLASS
        This stuff works great at keeping out/killing spiders for sure. Spray it around doorway thresholds into house and rooms. DO NOT SPRAY ON YOUR WINDOWS. I sprayed it around every doorway and window, anywhere bugs could get in OVER A YEAR AGO. I got some drips on the window itself. I figured they would go away by themselves over time. I was wrong. I just got done scrubbing, POWER WASHING, and even hand cleaning with Windex over a year later. Still those drips are pretty much as bad as the day the got on the windows, milk-ish cloudy drips on most of the windows of my two story house. The drips are absolutely from the Ortho Home Defense spray, and the drips are apparently are here to stay a long long time. Do yourself a favor if you use this, and don't get it on the glass!
        by
        Response from Ortho TeamAug 25, 2021
        We are sorry to hear about your experience with the Ortho Home Defense Insect Killer. Our products carry a satisfaction guarantee, at your convenience, please contact us to see what we can do to help. We can be reached at 866-324-9192. ortho
          25 found this review helpful
          Insect control
          On the label said up to 12 month protection but it is not,this is kill on contract only it control nothing even 1 day.
          by
          Response from Ortho TeamJun 8, 2021
          We are sorry to hear of your experience with Ortho Home Defense Insect Killer for Indoor & Perimeter. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please call 877-220-3089 for assistance. When calling, please refer to this review. ortho
            8 found this review helpful
            Oh I love this stuff since I was introduced in 2000. It's all I use 'in the house' for ants and w...
            Oh I love this stuff since I was introduced in 2000. It's all I use 'in the house' for ants and water bugs etc. Meanwhile this be trippin on the price for the auto spout.
            by
            • Verified Purchase
            • Recommended
            7 found this review helpful
            Exceded my expectations with how effective it diminished my ant infestation of several years
            My house is in South FL so the summer and fall season are when bugs like ants and spiders start to make way into my home. My house is not only dark, but humid and warm due to my area, so it makes the perfect breeding ground. Lately, the problem has been astronomical. Spiders dwelling in about half of the corners of my floors or ceilings, and trails of ants in the kitchen constantly. Any food left out for 5 minutes will be infested in minutes- I knew I had to do something because it is basically an infestation at this point. So, I bought this product and sprayed it indoors around all the windows, doors and corners after vacuuming them away first. It did kill the pests on contact, however, the ant problem still persists in my kitchen although it DID do away with the majority of them. I want to say it has eliminated about 70% of them after 24 hours. They are still coming in, though. The 24 oz bottle lasted me about 2 uses around my entire house, half the first round and half the second round, so just know that if you plan on spraying both indoor and outdoor you might want to prepare yourself for going through the whole spray bottle in one usage or size up to the larger sizes. Ill be monitoring the pests for the next 12 months as it claims, but especially the ants in the kitchen which is my main concern. As of now though, the problem has GREATLY diminished thanks to this spray. I also wanted to note that at first, the ants SWARMED to this spray, it was pretty alarming how they loved it, but I believe they took it back to their colony and died after it being in their system for several hours because of the results. I dont expect it to work perfectly the first time because Ive had this infestation for well over 2 years, but it was finally time to put my foot down because it had become unbearably overwhelming how fast they would get to food or any crumbs. I wouldnt have a problem repeating this every month or every few months with how inexpensive it is. Overall, I am very happy.
            by
              • Recommended
              23 found this review helpful
              Wand Doesn't Work
              I didn't use this right away after I purchased it. I've only used it once and the wand stopped working after one use. Waste of money. They need to remake the wand and not have the cord coiled.
              by
              Response from Ortho TeamSep 16, 2020
              We apologize that Ortho Home Defense Insect Killer For Indoor and Perimeter did not meet your expectations. Potentially the siphon tube and sprayer needs to be re-primed. You can achieve this by holding or placing the container higher than the wand. Making sure there are no kinks in the hose, pull the trigger for 30 seconds continuously and that should get your wand working again. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us and refer to your review to see what can be done. We can be reached at 877-220-3089. ortho
                19 found this review helpful
                Like the nozzle. Makes it easier to spray areas without...
                Like the nozzle. Makes it easier to spray areas without a mess. Pay the extra for the nozzle.
                by
                • Verified Purchase
                10 found this review helpful
                This is a great product. I have been using this for years. I have trust in this product. Ortho ha...
                This is a great product. I have been using this for years. I have trust in this product. Ortho has earned it. I use Home Defense in the house, the crawlspace, the attic and the garage. I would highly recommend the purchase of the spray with battery wand. It makes the job so much easier.
                by
                • Verified Purchase
                • Recommended
                2 found this review helpful
                Reasonably priced and does the magic as good as professional exterminators.
                Reasonably priced and does the magic as good as professional exterminators.
                by
                • Verified Purchase
                • Recommended
                6 found this review helpful
                no as people posted about
                I brought this not only did I have to qait all most a month to get and there customer service sucks no 1 never answered the phone end up calling the store, after going threw all that the stuff dobt work after a 1 or 2 I was back seeing roaches cause on the instructions it says works up to 6months to a year WRONG, I done went three half the gallon on less in 2 month, it works while its wet but after it drys about a week or so roachs was popping right back up so I have to spray at lest every 1 to 2weeks ,DONT BUY ,reviews people posting cant be right cause i not seeing what they clame to see with the spray and am a very clean person, people who live next door around me wasnt so I read reviews and friend daughter said it was good, it works but don't last long waist of money
                by
                Response from Ortho TeamSep 6, 2020
                We apologize for your dissatisfaction regarding Ortho Home Defense Insect Killer For Indoor and Perimeter. It can take some time for the insecticide to affect the target insect as this does not have an ingredient that immediately immobilizes the insect upon contact. And for harder to kill insects like cockroaches, you will need to wait up to 6 days for them to die. Multiple applications may be required, as this product will only kill adults and larva. It will not stop eggs from hatching or pupa from emerging. You can contact us if you would like to continue discussing this or if you want to know about our product guarantee. You can reach us at 877-220-3089. Ortho
                  7 found this review helpful
                  A Must Buy
                  I recently discovered that the neighborhood that I live in is heavily infested with Spotted LanternFlies I recently had purchased Ortho Home Defense Max and sprayed the perimeter of my home and noticed the next day a deceased Spotted LanternFly. I am also noticing fewer around my home.
                  by
                    • Recommended
                    4 found this review helpful
                    Kills ants, for the most part.
                    I apply this product in my home around the doors where ants like to come in. I also spray it outside of the doors as well. It does kill most of the ants that try to come in but more ants keep making their way inside the house before they finally die after a long journey through the kitchen. The trigger makes this product easy to apply. I usually try to keep my pets and kid out of the area for a few hours while this stuff dries. Overall it did meet my expectations. I dislike the fact that dead ants are on my kitchen floor and not dead by the door. Not a big deal though.
                    by
                      • Recommended
                      6 found this review helpful
                      This is the 4th gallon we have used and all the flying and non-flying insects and bugs are increa...
                      This is the 4th gallon we have used and all the flying and non-flying insects and bugs are increasing. Don't waste your money and time. Home Depot: Don't sell this product. It will down grade you as a professional store. Ivan H. Civil Engineer
                      by
                      Response from Ortho TeamSep 3, 2020
                      We apologize for your frustration regarding Ortho Home Defense Insect Killer for Indoor & Perimeter. This is not what we expect from this product, and we would be interested in discussing this further so that we can learn more about this issue and extend our product guarantee. At your earliest convenience, please contact us and refer to your review to see what can be done. We can be reached at 877-220-3089. Ortho
                      • Verified Purchase
                      Great results works fast easy to use
                      Great results works fast easy to use
                      by
                      • Verified Purchase
                      • Recommended
                      2 found this review helpful
                      Millipedes continue to show up
                      I have used this product as instructed for the past 5 days to solve my millipede problem. It hasn't worked at all. The guide says millipedes are included in the defense but I am disappointed and out $16.
                      by
                      Response from Ortho TeamSep 2, 2020
                      We are sorry to hear of your experience with Ortho Home Defense Insect Killer For Indoor and Perimeter. This does not have an ingredient that immediately immobilizes the insect upon contact and it will take some time for the insecticide to affect the target insect. We want you to be aware that we do back our product with a product guarantee. Please do not hesitate to contact us if you would like to speak further about this. You can reach us at 877-220-3089. Ortho
                        9 found this review helpful
                        This product keeps my condo completely free of any bugs!
                        This product keeps my condo completely free of any bugs!
                        by
                        • Verified Purchase
                        • Recommended
                        7 found this review helpful
                        We have bought this item ready to use and very safe product for many years. We will highly recomm...
                        We have bought this item ready to use and very safe product for many years. We will highly recommend this spray to everyone. However. this bottle we recently bought the nozzle broke very very easily maybe the spray nozzle needs to be more sturdy? This is just a constructive opinion, other than that, it works beautifully . I rated 4 stars for that room for improvement on the spray nozzle only.
                        by
                        • Verified Purchase
                        • Recommended
                        3 found this review helpful
                        Florida ants have no problem going past when it drys
                        Florida ants have no problem going past when it drys
                        by
                        Response from Ortho TeamSep 1, 2020
                        We are sorry that you are disappointed with your purchase of Ortho Home Defense Insect Killer For Indoor and Perimeter. This does not have an ingredient that immediately immobilizes the insect upon contact and it will take some time for the insecticide to affect the target insect. If you have any questions or would like to hear about our product guarantee, please contact us at 877-220-3089 and one of our representatives would be glad to assist you. We hope this experience has not caused you to lose faith in our product, as we use reviews like yours to maintain and improve the quality product that you and other consumers have come to know and love. Ortho
                        • Verified Purchase
                        5 found this review helpful
                        PRO One of these is more than enough for a 2 story home with a built-in 2 car garage. The spray...
                        PRO One of these is more than enough for a 2 story home with a built-in 2 car garage. The sprayer is easy to use If you own a home, this is an excellent perimeter defense. CON Putting the red sprayer nozzle in the bottle requires a good bit of force Your finger can get tired holding the button for more than a few minutes, tape it down or something.
                        by
                          • Recommended
                          2 found this review helpful
                          Did the job for what I needed it for!...
                          Did the job for what I needed it for!
                          by
                          • Verified Purchase
                          2 found this review helpful
                          I walked around the house and sprayed around all windows and doors and then came inside and spray...
                          I walked around the house and sprayed around all windows and doors and then came inside and sprayed the baseboards and cabinets. That was 3 days ago. As og now, not enven the termites are getting in and we don't have to "go dark" just because the were our. Nothing, not even the termites get inside.
                          by
                          • Verified Purchase
                          • Recommended
                          2 found this review helpful
                          DOES NOT WORK
                          Recently moved and the landlord didn’t tell us until 6 months after we moved that when it gets warm out prior tenants have had issues with ants and spiders in the summer and instructed us to buy this and use it and I have used it 3 times now because we still keep getting ants coming into the apartment.
                          by
                          Response from Ortho TeamJul 1, 2020
                          We are sorry that you did not get the results you expected from Ortho Home Defense Insect Killer for Indoor & Perimeter. It can take some time for the insecticide to affect the target insect as this does not have an ingredient that immediately immobilizes the insect upon contact. And for harder to kill insects like cockroaches, you will need to wait up to 6 days for them to die. They must come in contact with the product for it to be effective. You should start to see a reduction in pest in the first week. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please call us and refer to your review to see what can be done. Our phone number is 877-220-3089. Ortho
                            2 found this review helpful
                            It doesn’t work. I didn’t have any coming in my home before bought for preventative measures. Aft...
                            It doesn’t work. I didn’t have any coming in my home before bought for preventative measures. After I sprayed this then I saw worms ants coming in my home in living room and bathroom. Looking for my receipt now. To Return it and get refund
                            by
                            • Verified Purchase
                            3 found this review helpful
                            Made my pond look great!!...
                            Made my pond look great!!
                            by
                            • Verified Purchase
                            1 found this review helpful
                            Kills insects with one application ...
                            Kills insects with one application
                            by
                            • Verified Purchase
                            1 found this review helpful
                            Easy to apply and it seems to be working killing the bugs. Saw a cricket crawl out and die so I ...
                            Easy to apply and it seems to be working killing the bugs. Saw a cricket crawl out and die so I at least know it worked on one bug. Says it last for a year not sure about that statement. Hopefully it does what it says.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            I bought it before and does work
                            I bought it before and does work
                            by
                            • Verified Purchase
                            • Recommended
                            3 found this review helpful
                            Have used this product for a few years now, both inside and outdoors and am totally pleased with ...
                            Have used this product for a few years now, both inside and outdoors and am totally pleased with it. Only negative I can scrounge up on it is that when applying it, one container sometimes has a little different and slightly more noticeable odor than another...but regardless, the odor dissipates in a short reasonable time...and using it outdoors all around the house matters not anyway. This product lasts and it is effective as advertised! We can relax out on our porch and deck without worry of being bothered by ants and other small crawling things.
                            by
                            • Verified Purchase
                            • Recommended
                            3 found this review helpful
                            Showing 1-30 of 14,634 reviews

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                            Pest Common Name

                            Ant, Aphid, Beetle, Caterpillar, Cicada, Cricket, Earwig, Flea, Fly, German Roach, Mosquito, Roach, Spider, Stink Bug, Tick, Worm

                            Ant, Aphid, Beetle, Caterpillar, Cricket, Earwig, Flea, Fly, German Roach, Mosquito, Roach, Spider, Stink Bug, Tick, Worm

                            Ant, Beetle, Cricket, Earwig, Flea, Fly, Gnat, Mosquito, Moth, Roach, Spider, Tick

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                            Location

                            Interior Home, Perimeter

                            Interior Home, Perimeter

                            Interior Home, Lawn, Perimeter

                            Interior Home, Perimeter

                            Spray Application Type

                            Ready To Use Refill

                            Trigger

                            Trigger

                            Wand

                            Garden Pest Location

                            Not for Garden Use

                            Not for Garden Use

                            Not for Garden Use

                            Not for Garden Use

                            Concentrated or Ready to Use

                            Ready to use

                            Ready to use

                            Ready to use

                            Ready to use