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Customer Reviews for RIDGID 18V SubCompact Brushless Cordless Impact Driver Kit with (1) 2.0 Ah Battery, Charger, and Bag

Internet #316182166

Model #R8723K

Store SKU #1006165845

  • SubCompact design is ideal for tight spaces
  • Includes: (1) 2.0 Ah Battery and 18V Charger
  • Free Parts and Service for Life with Registration

Customer Reviews

  • 4.6
    out of 269 reviews
  • 81% recommend this product
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Showing 1-30 of 269 reviews
If you want an impact driver that will run long screws in this ain’t the one. It’s ok for short ones but I’m not impressed. No speed switch, the reverse switch is too close to the trigger so you’re hitting it when you don’t want too. Overall 2 stars
by
Response from RIDGIDAug 8, 2023
Hello, Clifford - We're sorry to hear that you've had a frustrating experience with this impact driver! It is designed to drive both short and long screws. And we'd like to speak with you to be sure that your tool is operating up to RIDGID standards. If you would, please reach out to us at Reviews@RIDGIDmail.com. ridgidtti
  • Verified Purchase
1 found this review helpful
by
  • Verified Purchase
Smaller than expected, but powerful!
I laughed when I opened the box. This product looks like a toy, the motor is so small. I almost returned it immediately, but I thought I’d give it a try. It drove a 3” construction screw deep into a 2 x 4. Don’t let the size fool you, this tool has power. Also, the small size makes it so you can get in between studs and other small places. I’ve only used it once to drive some deck screws, but so far I like it. Also, has an LED light to light up to work surface. My Ridgid 18 V batteries from tools I bought over 10 years ago fit and work great.
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    • Recommended
    by
    • Verified Purchase
    by
    • Verified Purchase
    Great tool and value!
    Light, powerful, comfortable, good getting into tight spaces, lifetimewarranty!
    by
    • Verified Purchase
    • Recommended
    Excellent quality, as are all the Ridgid tools I use....
    Excellent quality, as are all the Ridgid tools I use. This driver is great to use in tight confined spaces
    by
    • Verified Purchase
    Compact head, good power, long battery life
    This is a great addition to the tool kit. Nice and light for use overhead and small head for tight spaces. Power to drive long screws and lags. A solid product, especially if you already own 18v batteries, the tool only can be found on special for a great value. I keep it in my trailer for use on wheel lugs and deploying and retracting stabilizers, and general RV maintenance.
    by
      • Recommended
      by
      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
      Great little impact driver....
      Great little impact driver.
      by
      • Verified Purchase
      Terrible lifetime warranty from home depot
      Impact worked ok till 1 yr in due to trigger issue. Home depot doesn't keep in store and would not do anything to help except tell me to contact rigid about it. Lifetime warranty was part of why I purchased this, buyer beware!
      by
      Response from RIDGIDJan 31, 2023
      Hello, Jhow - We're very sorry to hear that your impact driver is not working! Let's connect so we can work on getting you back on track! Please feel free to contact us directly at Reviews@RIDGIDmail.com so we can get this matter resolved for you as soon as possible. ridgidtti
        Works great!
        Powerful and compact!
        by
        • Verified Purchase
        • Recommended
        Awesome, Awesome Tool!!!...
        Awesome, Awesome Tool!!!
        by
        • Verified Purchase
        by
        • Verified Purchase
        Light weight and powerful...
        Light weight and powerful
        by
        • Verified Purchase
        Very impressed with the power of this impact driver. Fits...
        Very impressed with the power of this impact driver. Fits in tight spaces well, doesn't fatigue the hands and wrists, and performs well. As an automotive tech I am very satisfied with it, especially considering its price. A nice compliment to my subcompact 3/8" ridgid impact where the extra power is not needed.
        by
        • Verified Purchase
        This is the upgraded version of the subcompact and it...
        This is the upgraded version of the subcompact and it hangs right next to the guys using the Milwaukee I love the different modes it's light and works great
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        • Verified Purchase
        by
        • Verified Purchase
        Not Left handed friendly
        Great driver decent power for being small! Not South Paw friendly Index finger lays on the directional switch due to size. It’s always switching to reverse
        by
        Response from RIDGIDNov 11, 2022
        Hello, Jjcustoms - We're sorry to hear about your unsatisfactory experience with this impact driver! This product can be used by right and left-handed users. And we'd encourage you to read the Use and Care manual (see link below) on how to properly handle and use the driver. We hope this helps! And if you would like to discuss your experience further or have any additional questions, then please feel free to email us directly at Reviews@RIDGIDmail.com.

        Use and Care Manual: https://images.thdstatic.com/catalog/pdfImages/28/28a144b8-b475-4374-8544-cae00b5ca91d.pdf ridgidtti
        • Verified Purchase
        • Recommended
        Fantastic product. Compact and light yet powerful. Well made....
        Fantastic product. Compact and light yet powerful. Well made.
        by
        • Verified Purchase
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        I like the subcompact drill, I lost my RIDGID 18V...
        I like the subcompact drill, I lost my RIDGID 18V Brushless 3-Speed 1/4 in. Impact Driver and I picked this to replace it. I like the subcompact drill but prefer the 3 speed 1/4 impact driver over it. I like the size of the subcompact better. But the 3 speed drill had much better touch and more power, that out shined the size benefit of the subcompact.
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        So far so good. Only used on two jobs and...
        So far so good. Only used on two jobs and its worked good.
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Drill is small enough for for cabinet assembly also powerful...
        Drill is small enough for for cabinet assembly also powerful enough for decking screws would recommend this light weight power house
        by
        • Verified Purchase
        1 found this review helpful
        Showing 1-30 of 269 reviews

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