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Customer Reviews for Rinnai High Efficiency 6.5 GPM Residential 150,000 BTU/h 44.0 kWh Propane Exterior Tankless Water Heater

Internet #306655642

Model #V65eP

Store SKU #1003546122

  • Discontinued, please see new models - RE140EP & RE160EP
  • Less space for heating gives you more space for living
  • Professional installation recommended; please call 833-746-6210

Customer Reviews

  • 4.6
    out of 155 reviews
  • 50% recommend this product
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Showing 1-30 of 155 reviews
by
  • Verified Purchase
Rinnai, excellent purchase
Appears to be very energy efficient, I have had product for 6 months, so far so good
by
    Installation went really well!!
    This Rinnai product meets all expectations we had!
    by
      Energy efficient, instant, endless hot water
      Instant hot water and never runs out! We've had this system four months.
      by
        Disappointed
        Once you have hot water it says hot. But it takes 2 minutes 20 seconds to get hot water in bathroom. We have had it 1 year. It does not meet our expectations. We we from a propane regular water heater to tankless and the vendor did not explain you need electricity for the water heater to come on and work. Would not buy another tankless!
        by
          High Quality product
          Excellent quality water heater, works perfectly. Absolutely no complaints so far.
          by
            one very happy costumer
            love we don't have to waste gas by keeping 80 gal water hot all day......love on demand hot water love the savings we saved 200. gal gas last year this is my 3rd one been using tankless 3 yrs now exceed my exaptation's don't change a think
            by
              I got the error code 11 after a couples days.....
              I got the error code 11 after a couples days..
              by
                Extra water heater
                This product is being used to provide hot water to a "Granny" unit separate from the main house.
                by
                  The delivery was quicker than they estimated. Had it installed....
                  The delivery was quicker than they estimated. Had it installed. It heats water fast. Very pleased.
                  by
                  • Verified Purchase
                  Great product!
                  Love the fact that I never run out of hot water. Only dislike is the length of time it takes to get hot water to the bathroom sink furthest way from the heater unit.
                  by
                    Replaced an older, larger, and less efficient unit. Very satisfied.
                    Replaced an older, larger, and less efficient unit. Very satisfied.
                    by
                    • Verified Purchase
                    • Recommended
                    Romani tankless
                    Dislike waiting minutes for hot water. Yet, like lower electric cost without hot water heater.
                    by
                      Great product! This is my 3rd Rinnai tank-less wa
                      Excellent quality and reliable. I've had 2 of them for 6 years and they have been wonderful. Endless hot water. I do suggest you install them downstream of a water softener to keep water deposits from building up internally.
                      by
                        It’s a great product!...
                        It’s a great product!
                        by
                        • Verified Purchase
                        worked perfect right out of the box....
                        worked perfect right out of the box.
                        by
                        • Verified Purchase
                        Initial Experience
                        System appears to work well, but instant hot water is not actually accurate. The further away you get from the unit the longer it takes...minutes in some cases!
                        by
                          Doesn't work when it is cold in Florida
                          Had it 4 months. When it gets into the 30's in Florida, it quits working - that is 4 times since we've had it we have had no hot water. Called the plumber that installed it told us good luck and blamed it on the propane company. Propane company blamed it on the plumber. So here we sit with a water heater that only works sometimes.
                          by
                            Tons of hot water, little hassle to install.
                            Everything about this unit is fantastic. The one area for improvement is the external controller. Ya'll really could have made it 1) Easier to hook up with connectors that don't require stripping small wires. 2) Get ride of the external controller! This is 2021, let us use our smart phones and an app. Why would you make an external controller that's not weather proof when the rest of the unit already is? Other than that, I love this unit, very functional, reliable and never runs out of water, even when I fill a hot tub!
                            by
                              Cut down on light bill
                              Yes takes a little while for kitchen sink water to get hot probably about 1.5 min..
                              by
                                Hot water for as long as you need or want it
                                The remote thermostat is perfect, the outdoor unit looks good and works great
                                by
                                  Thanks for NO tank
                                  No tank to store water or the possibility of tank failure Had it installed approximately 6 months
                                  by
                                    Rinnai V65 EP tankless water heater
                                    Excellent production of hot water, never runs out during the course of a day of heavy use.
                                    by
                                      Works beautifully even when multiple showers are in use....
                                      Works beautifully even when multiple showers are in use.
                                      by
                                      • Verified Purchase
                                      Life of Renai Tankless Water Heater
                                      The first Renai Tankless hot water heater I bought didn't last as long as I thought it should. Had to replace after about 10 years.
                                      by
                                        Great tankless water heater.
                                        This is a good covenant water heater mounts outside and works really great. Installed about 2-3 months.
                                        by
                                          Now we have all the hot water we need.
                                          There is no reduction in flow of hot water. It is an excellent system.
                                          by
                                            Very satisfied
                                            Has worked flawlessly so far, uses very little propane.
                                            by
                                              Love it.
                                              Installation was simple. Works extremely well. Very clean looking hanging on the house. I highly recommend it.
                                              by
                                                So dependable and economical!
                                                We lost our house to a fire which also had a Rannai tankless water heater. I would say other than saving money, the best feature is hot water when you need it! Now in our new home we are experiencing the same dependability! I would buy it over and over.
                                                by
                                                  Showing 1-30 of 155 reviews

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                                                  BrandRinnaiRinnaiRinnaiRinnai
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                                                  Ratings
                                                  (155)
                                                  (23)
                                                  (9)
                                                  (84)
                                                  Indoor/OutdoorOutdoorOutdoorOutdoorIndoor
                                                  Number of Showers1-21-21-21-3
                                                  Efficiency LevelHighHighHighHigh
                                                  Required Volt Connection120 volt120 volt120 volt120 volt
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