Customer Reviews for South Shore Step One 5-Drawer Pure Black Chest of Drawers

Dear Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com

Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com

Dear Sir or Madam, you may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com

Dear Sir or Madam, you may reach out to our Customer Service team so we may assist you under warranty and send replacement parts. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com

Hello, we're very sorry to hear you're having issues with your item. :( Rest reassured that this is not the experience we want you to have with our brand, and we really want to work with you to make things right. To do so, please contact us at 1-800-290-0465. Thank you

Hi, Looks like your experience with our product wasn't exactly as you expected and we are sorry for the inconvenience. If you would like to discuss this with one of our agent or if you would like to get some assembly help, please reach us 7-days a week at 1-800-290-0465 or services@southshorefurniture.com.
Have a nice day!
South Shore Team

Thank you very much for this review. We are deeply sorry for the missing piece and you have a 5 years warranty with us for replacement parts so if you want to send you that part, don't hesitate to contact us at 1-800-290-0465 and we'll be more than happy to assist you :)

Thank you very much for this review. We are deeply sorry for the inconvenience and we are sorry to hear that you are not happy with your purchase. If there is anything, we can do to help don't hesitate to let us know:)

Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you received incorrect panels . You may reach out to our Customer Service team so we may assist you under warranty and send replacement parts. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com

Thank you so much for this great review. We are glad to hear that you like our furniture :)

Thank you so much for this great review. We are glad to hear that you like our furniture :)

Thank you so much for this great review. We are glad to hear that you like our furniture :)

Thank you so much for this great review. We are glad to hear that you like our furniture :)

Thank you so much for this great review. We are glad to hear that you like our furniture :)

Thank you so much for this great review. We are glad to hear that everything went well for the assembly and that you are happy with you item:)

Thank you very much for this nice review. For the smell, we suggest that you let your item in an open room with the window and the drawers open. Also you can use a little quantity of essential oils to help with the smell.

Hello Kiki, We are sorry about any issues you may be having with your drawers and we are certainly happy to assist you! Please send pictures to our customer service team and we will happily assist you the best way possible :)

Thank you so much for this great review. We are glad to hear that you like our furniture :)

We thank you for taking the time to leave comments. Thank you for choosing South Shore and if you have any questions or requests let us know and we will be happy to help you.

Good morning, thank you so much for this amazing 5-Star review! We appreciate you taking the time to share your experience with your new chest at home!

Hello, thank you for taking the time to leave such a nice review! We are very glad to hear you love your new South Shore unit. Have a wonderful day!

Thank you very much for this review. We are deeply sorry for the inconvenience. If you want any assistance don't hesitate to contact us at services@southshorefurniture.com and we'll assist you the best we can :)