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Customer Reviews for South Shore Step One 5-Drawer Pure Black Chest of Drawers

Internet #203008378

Model #3107035

Store SKU #1000440151

  • Provides 5 spacious drawers for ample storage
  • Drawers outfitted with plastic slides
  • Features contemporary style lines

Customer Reviews

  • 3.4
    out of 265 reviews
  • 52% recommend this product
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Showing 1-30 of 265 reviews
It's not the nest wood and its holding heavy bottles...
It's not the nest wood and its holding heavy bottles instead of clothes so it's good.
by
Response from SouthShoreCustomerServiceMay 30, 2020
Hi, Looks like your experience with our product wasn't exactly as you expected. I simply wanted to let you know that our products are coming with a 5-year warranty. If you would like to obtain free replacement parts or assistance to take care of this, please feel free to reach us 7-days a week at 1-800-290-0465 or service@southshorefurniture.com. Thank you for choosing South Shore! SouthShoreFurniture
  • Verified Purchase
This chest of drawers is exactly what you would expect...
This chest of drawers is exactly what you would expect in this price range. Easy to assemble and sturdy. The only drawback is the material can scratch easily but they do provide a marker to hide any scratches.
by
Response from SouthShoreCustomerServiceMay 30, 2020
Hello, thank you for taking the time to leave this amazing 5 stars review! We are thrilled to hear you like the final result :) Thank you for choosing South Shore! SouthShoreFurniture
  • Verified Purchase
A little wobbly, but overall worth the money...
A little wobbly, but overall worth the money
by
Response from SouthShoreCustomerServiceMay 30, 2020
Hello, thank you for taking the time to leave such a nice review! We are very glad to hear you love your new South Shore unit. If you ever encounter any issues with your unit, please not that you have a 5 eyar warranty with us regarding replacement parts. Don't hesitate to contact us at 1-800-290-0465 and it will be our pleasure to help you! Have a wonderful day! SouthShoreFurniture
  • Verified Purchase
Quality
Quality
by
Response from SouthShoreCustomerServiceMay 30, 2020
Hello, thank you for taking the time to leave this amazing 5 stars review! We are thrilled to hear you like the final result :) Thank you for choosing South Shore! SouthShoreFurniture
  • Verified Purchase
  • Recommended
THIS DRESSER is awesome, but in future give...
THIS DRESSER is awesome, but in future give choose already built, cause 7hour to put all part together
by
Response from SouthShoreCustomerServiceMay 30, 2020
Hello, thank you for taking the time to leave such a nice review! We are very glad to hear you love your new South Shore unit and we will certainly take your comments into consideration for the future. Have a wonderful day! SouthShoreFurniture
  • Verified Purchase
3 Star Review
Rating provided by a verified purchaser
by
Response from SouthShoreCustomerServiceMay 21, 2020
You may reach out to our Customer Service team so we may assist you under your warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShoreFurniture
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
Response from SouthShoreCustomerServiceMay 24, 2020
Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
  • Verified Purchase
Great dresser
Great dresser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Every nice and suitable for are needs.
Every nice and suitable for are needs.
by
  • Verified Purchase
  • Recommended
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from SouthShoreCustomerServiceMay 10, 2020
Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from SouthShoreCustomerServiceMay 10, 2020
Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
  • Verified Purchase
The dressers have a strong odor from the particle board....
The dressers have a strong odor from the particle board. It’s been three weeks and the odor is still strong in my bedrooms.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from SouthShoreCustomerServiceMay 4, 2020
Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under your warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShoreFurniture
  • Verified Purchase
This is going to be bolted in a closet so it works great for us. Don't believe it would be good f...
This is going to be bolted in a closet so it works great for us. Don't believe it would be good for a stand alone dresser. It is nice looking.
by
  • Verified Purchase
  • Recommended
One side panel did not have the pre-made holes cut...
One side panel did not have the pre-made holes cut in it. It seemed almost like the pice went through the assemble line wrong and only have a few holes that didn't match at all! I had it delivered to my home since I knew it would be so heavy, which it was...then had to re-pack it and haul it back to the store. Worst experience!
by
Response from SouthShoreCustomerServiceMay 7, 2020
Dear Rachel, thank you for taking the time to share your experience with us and we're sorry to hear that you had difficulties. You may reach out to our Customer Service team so we may assist you under your warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShoreFurniture
  • Verified Purchase
Requires assembly. When began, one side didn't have pre-drilled holes,...
Requires assembly. When began, one side didn't have pre-drilled holes, called the company, because of Covid19 wouldn't be able to send out for 10 days. After original delay, began assembly process, and one of the drawer fronts had holes drilled 1/4" off on one side so drawer wouldn't assemble. Called the company, no one in, sent email regarding problem and as of this writing, still have not heard back. I wouldn't purchase a South Shore product in the future.
by
  • Verified Purchase
I was a little surprised to see how much...
I was a little surprised to see how much needed to be assembled. The instructions were a little confusing but once we figured it out it was a breeze to put together. It felt good knowing that we kind of built them ourselves. They look great and the drawers open and close so easily. (Really nice).
by
  • Verified Purchase
1 found this review helpful
Great...
Great
by
  • Verified Purchase
Horrible instructions and screws barely worked. Ended up using glue...
Horrible instructions and screws barely worked. Ended up using glue to keep it together
by
Response from SouthShoreCustomerServiceApr 21, 2020
Dear Sarah, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under your warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShoreFurniture
  • Verified Purchase
Very easy to assemble. Its an affordable purchase for a...
Very easy to assemble. Its an affordable purchase for a sturdy, spacious, chest that I personally am using for clothes.
by
  • Verified Purchase
I looked at the peices and it was just to...
I looked at the peices and it was just to much for me to assemble,so i had to get my nephew take care of it.I love it.
by
  • Verified Purchase
This took 7-8 hours to put together and turned out...
This took 7-8 hours to put together and turned out to be a waste of money. The drawers are so small and they smell really bad like rotting pickles. It stinks up my entire room and is basically used as a tv stand. What a waste of money I’ll never get back
by
Response from SouthShoreCustomerServiceApr 2, 2020
Dear Dej, thank you for taking the time to share your experience with us and we're sorry for the issues at hand. We would like to invite you to reach out to our Customer Service team so we may assist you under your warranty. Please feel free to reach out by phone or email: 1-800-290-0465 / service@southshorefurniture.com SouthShoreFurniture
  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from SouthShoreCustomerServiceApr 4, 2020
Good morning, Thank you for taking the time to leave a review and please don't hesitate to reach out to us at 1-800-290-0465 if there is anything we can assist you with. Have a great day! SouthShoreFurniture
  • Verified Purchase
You can't beat the quality and size of the product...
You can't beat the quality and size of the product for the price. I needed this chest for an inside walk-in closet and did not feel like I wanted to pay the price for a fancy chest. This served the purpose nicely and economically.
by
  • Verified Purchase
1 found this review helpful
Good
Good
by
Response from SouthShoreCustomerServiceMar 4, 2020
Hello, thank you for the good review, it is really appreciated :) Have a great day! SouthShoreFurniture
  • Verified Purchase
  • Recommended
I am satisfied with my purchase. However, the...
I am satisfied with my purchase. However, the quality does not compare to solid wood construction.
by
  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from SouthShoreCustomerServiceJan 19, 2020
Good morning, thank you so much for this amazing 5-Star review! We appreciate you taking the time to share your experience with your new chest at home! SouthShoreFurniture
  • Verified Purchase
The drawers do not close properly because the holes were...
The drawers do not close properly because the holes were not aligned properly. It took too long to assemble to take it apart and replace it.
by
Response from South Shore TeamJan 11, 2020
Hi, thank you for purchasing some South Shore furniture. However, we feel sorry for the inconvenience you have experienced and would like to take some time with you to analyze the situation and find a solution as it comes with a 5-year limited warranty. If you would like to obtain free replacement parts or assistance to take care of this, please feel free to reach us 7-days a week at 1-800-290-0465 or service@southshorefurniture.com. Have an excellent day! SouthShore
  • Verified Purchase
1 found this review helpful
Went together pretty easy but parts were pretty low quality...
Went together pretty easy but parts were pretty low quality and I also was missing parts.
by
Response from SouthShoreCustomerServiceJan 11, 2020
Thank you very much for taking the time to give us a feedback about your item. You actually have a 5-years warranty with us. So, if you'd like to call our customer service team at 1-800-290-0465, we'll do our best to rectify this with you. :) SouthShoreFurniture
  • Verified Purchase
Showing 1-30 of 265 reviews

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Product Width (in.)

33 in

29.75 in

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31 in

Product Height (in.)

42.5 in

49.25 in

49 in

48.75 in

Number of Drawers

5

5

5

5

Material

Particle Board

Particle Board

Particle Board

Particle Board

Product Depth (in.)

19 in

19.5 in

19.5 in

19.5 in