Customer Reviews for Superior Pump 1 HP Submersible Stainless Steel-Cast Iron Sump Pump with Vertical Float Switch

Over last 2 years I bought 2 of them. One day we got flooded and neither of them worked. When I checked the one that was about 2 years old I found that the propeller screw unscrewed and the propeller fell off. Also the motor base deteriorated and started crumbling.. I put the propeller back but when I tried the screw the motor back two ears on the motor base broke off, so I had to threw the pump away. When I checked the other pump I couldn't find any problems. When I put it back it pumped the first time, but wouldn't pump the second time. The motor would run but it wouldn't pump. I couldn't figure out why. So I threw it away too. Don't waste your money. Don't buy it.

I have this pump as a backup submersed with another. Once every month I would double check both pumps. The last time I checked it, I could tell the impeller was struggling to spin, then it finally kicked in full speed and pushed the water out. We just had a heavy rainstorm the main pump working like a work horse... Different brand pump. I wanted to verify the backup worked and it didn't at all. It just hummed like the bearings are seized. Piece of crap made in China. I purchased it five years ago even though the tag says 2014. And it's a sump pump which rarely runs at all. The other brand, which has been working like a charm is dated 2010. Not happy at all. I just hope they have a better answer than I'm sorry to hear it.

I purchased the pump a year ago and it lasted less than 10 months. If that's not bad enough; I tried to get Home Depot to do the right thing and had an even more disappointing experience. I installed it 400 miles from the store of purchase. Imagine my dismay when I heard the basement flooded. Some damage and lots of clean up required. The contractor there told me whoever claimed to install a new pump ripped me off because the pump he pulled out looked ancient. I installed it! The pump had rusted like it was 20 years old and the top fell off when he tried to remove it from the pit. (See the picture.) I had him replace it with another brand at Home Depot, requiring me to buy a new pump and pay him for the installation. I took the effort to retrieve the pump and brought it back to the Home Depot that I purchased it from. Based on my experience with them over the decades, I really thought they'd be sympathetic. They first didn't believe it was only a year old till I showed them the receipt, then they told me I have to contact the manufacturer and likely fill out forms or answer questions to make good on the warranty. No joke. In 25 years of Home Depot purchases, this turned out to be my most regrettable. My advice; don't buy it.

The pump s excellent. However, it was shown on a search for submersible pool pumps. And the enclosed instructions specifically stat it is not to be used for that purpose. The cast iron footings left rust stains on the plaster.

Easy to install. Woks fine.

I am well satisfied with this sump pump. It works very well, and since the float is adjustable, I am using it as a backup pump/ i am very happy that it isn't bulky and fits well alongside the primary pump.Im confident that this pump will assure that i will not experience a sump backup into the basement agaqin.

Easy to put into use. Works great. Pumping vertical 10’ with great pressure.

Superior 1 HP Sump Pum

Rating provided by a verified purchaser

Has been working well, however it cycles on and off more frequently than the previous Zoeller sump pump.

the seal between the base and the motor was leaking, squirting water all over the sump pit. Contacted Superior Pump and they sent a new one which is running nicely.

I hope this is a good buy....mostly because I have terrible luck with pumps, they frequently go bad on me, but I think I bought them too cheaply, this one should be a bit more durable, but still bought extended warranty, this one of the only products I do that for as I've had such bad luck....last year had qty-2 pumps go out and hope this 3rd is a charm....time will tell, too early to know but as I bought it have to be at least a bit optomistic, more of a doubting thomas, I will believe it once I've had the pump awhile so it has established a bit of a track record. I will say I bought it anticipating spring rains (where I live it is either very dry or we have violent rains that cause flooding) so I think my timing is good, but I'll admit it is too practical an item to buy like I did as a birthday gift, but if it works all should be forgiven.

Rating provided by a verified purchaser

From an engineering product design, product manufacture, and product utilization, this product is really good! Top class and top quality!Purchase and home delivery from The Home Depot went smoothly! We are happy this this purchase and would recommend this to other potential buyers.

Rating provided by a verified purchaser

worked great for my needs

Good item

Rating provided by a verified purchaser

Rating provided by a verified purchaser