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Customer Reviews for VELUX 10 in. Acrylic Dome Sun Tunnel Skylight with Rigid Tube and Pitched High Density Flashing

Internet #207191026

Model #THR 010 0000

Store SKU #1001862315

  • Pitched flashing offers optimum angle for light gathering
  • Can be installed on sloped shingle roofs
  • Highly reflective tunnel offers excellent light transmission

Customer Reviews

  • 4.5
    out of 536 reviews
  • 87% recommend this product
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Showing 1-30 of 536 reviews
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  • Verified Purchase
The 10" sun tunnel has made a big difference in...
The 10" sun tunnel has made a big difference in the brightness of my office, but I was surprised to find out that the sun actually needs to beam directly on the sun tunnel to really contribute considerable light. Although it is an improvement in my relatively dark, small office, I was expecting more light to come in.
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  • Verified Purchase
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  • Verified Purchase
Feeling Sad
I purchased a Velux Skylight for kitchen . Yet to be installed. I purchase 4 of the 22 inches flexible sun tunnels as I was super excited to have 3 in the hall way and 1 in the addition on the second floor. To my sad surprise, 2 installers came out and they both could not install even one in the hallway. One of them said he will try to install a 14 rigid maybe in the hallway. TRY. I hope I am not stuck with 3 Sun tunnels unopened . They costed me an arm and a leg. Unfortunately the Truss does not have place for installation. I so much wish someone can find a way to install Atleast ONE in the hallway for sure.
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    • Recommended
    It worked great! A larger than expected, but no problem...
    It worked great! A larger than expected, but no problem so far.
    by
    • Verified Purchase
    Cover round tube lite with a square to update it?
    Do you sell a square cover to modify a round tube light just to update it and give it a fresh look? If not I’m thinking a getting a picture frame to install over diffuser….also, ours are soooooooo bright, we like to cut down on the glare…
    by
    Response from Customer ServiceJun 14, 2022
    We do not have a method to change from round to square, but perhaps a new diffuser would liven things up. Check out the different styles available through the following link: https://www.veluxusa.com/products/accessories/sun-tunnel-accessories If you have additional questions about this or any other VELUX product, please give us a call: 1-800-888-3589.
      • Recommended
      Perfect for a bathroom
      Totally transformed our main bathroom. Provides just the right amount of light to supplement a north facing window without it being overpowering.
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        • Recommended
        by
        • Verified Purchase
        by
        • Verified Purchase
        Great product providing a ton of natural light!...
        Great product providing a ton of natural light!
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        • Verified Purchase
        Great
        After installing my living room so shine
        by
        • Verified Purchase
        Provides great light in dining room. It seems like...
        Provides great light in dining room. It seems like the light is on. Planning to install another one in kitchen. Easy to install.
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        Add great light to dark places. I was concerned I...
        Add great light to dark places. I was concerned I would not like the fluorescent color of lighting but it has worked nicely in a dark hallway and in our bathroom that has no windows.
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        • Verified Purchase
        Great Natural Light
        We installed a Sun Tunnel 15 years ago when no one knew what they were! We were removing a window from a bathroom and I wanted natural light! It’s still perfect, but I see the night light, and different diffuser patterns and am extremely interested in those. I would install all over again if I were doing project now. Saw them a few months ago not realizing that had been in obscurity for so long!!! Thanks Venus!
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          • Recommended
          by
            Great tubular skylight!
            Great skylight! We finally have natural soft bright light in our bathroom. They both look very nice and neat inside and outside (roof). Easy to install. Strongly recommended. I hope the price can be lower.
            by
            • Verified Purchase
            Sun tunnel skylight
            Added a lot of natural light into the space. Easy to install and since we installed before a new roof, no leaks.
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            • Verified Purchase
            • Recommended
            transformed dark dining room into a pleasantly lit space...
            transformed dark dining room into a pleasantly lit space
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              Serious trouble with water condensation
              Great at providing extra and clear light in my bedroom BUT after the last 2 little rain we had in the Bay Area, both time the skylight condensed so much water that the first time we thought we had a leak because the amount of water was easily about a gallon. We checked with a specialist and everything was in order. The second short rain, the same thing happened. We had to put a bucket to collect the water dripping from the skylight. I read the warranty, and condensation is not covered. From this point I think this is a horrible product. I’ve contacted Velux and I’m still waiting for answers. I bought it in June 2021 and installed it right away. Now it is October and it’s not working as it should. I have 2 more skylights installed in previous years. Not one condensates water.
              by
              Response from VELUXCustomerServiceTeamOct 20, 2021
              Hi Nadia. We regret to hear you have experienced these issues with your newly installed VELUX Sun Tunnel. When properly installed, you should not have such a large amount of water buildup in your Sun Tunnel. It is my understanding that our After Sales Team has initiated a warranty claim on your behalf to have a Service Technician inspect your Sun Tunnel to resolve this issue. We look forward to helping you find a proper solution for this, so you can fully enjoy the daylight provided by your VELUX Sun Tunnel.
                3 found this review helpful
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                  non residential light color
                  This product produces a harsh antiseptic bright white light that would be acceptable in an operating room or chemical laboratory, but not for a residence. All it would take is a tinted soft white diffuser to fit into the bottom cover assembly. This could be sold separately for those who want a warm light look.
                  by
                  Response from VELUXCustomerServiceTeamOct 18, 2021
                  Thank you for providing feedback on your VELUX Sun Tunnel experience. We have passed this feedback along to our product development team for review.

                  In the meantime, I believe you would benefit from our Natural Light Diffuser for our Sun Tunnels. This film is designed to offer a warm light, similar to most artificial light bulbs, as opposed to the natural white daylight offered by the standard Sun Tunnel kits.

                  These films can be easily installed within a matter of moments. The decorative diffusers will slide within your current diffuser assembly, so no tools are required.

                  If this would be of interest, please contact VELUX directly at 1-800-888-3589 and we will be happy to assist you with this.
                    1 found this review helpful
                    sun tunnel rating
                    We have install 2 sun tunnels, and waiting to install the 3rd. They are the rigid pitched 14" unit. I can understand if ours are hurricane rated. the 2 installed have been through 3 hurricanes with no problem. Are they hurricane rated?? The TMZ roof mount is our next approach which are flat. I wish I would have known this before I bought the here in florida HELP
                    by
                    Response from Customer ServiceOct 11, 2021
                    Thank you for your review! VELUX Sun Tunnels are available with impact rated domes for hurricane-prone areas. Please give us a call at 1-800-888-3589 and we will be happy to discuss available options for your project.
                      • Recommended
                      by
                        It was the BEST decision for a very dark room....
                        It was the BEST decision for a very dark room. It’s full of light now. I would highly recommend.
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                          1 found this review helpful
                          Thermoplastic Flashing Cracks in a Few Years
                          I installed my Sun Tunnel in October of 2017 and everything was great. Just last night during some heavy rain, we noticed there was water leaking from around the Sun Tunnel. I went on the roof this morning to find several cracks in the thermoplastic flashing that mounts to the roof. I called Velux and they are covering this under warranty, but I was told that they would be replacing it with an aluminum flashing. It seems that Home Depot sells a lower priced unit, that is only sold through Home Depot, that has the thermoplastic flashing instead of the aluminum flashing. I was told that most of the cracking occurs within the first two years, and this is a known issue on this particular model. It's a great product, just be aware if you purchase the unit with the plastic flashing that you will be replacing it in a few years. Not an easy task, as the flashing is underneath the roofing.
                          by
                          Response from VELUXCustomerServiceTeamAug 18, 2021
                          Hello, Jeff. I am sorry to hear that you experienced a problem with your THR model Sun Tunnel. Our Technical Solutions team believes this to be an isolated issue that would be covered by our warranty. The THR model has a pitched composite flashing system, using both high density plastic and aluminum, and carries the same 10-year warranty as our Sun Tunnels with metal flashing systems. It sounds like you have already initiated a warranty claim, so that’s good. I hope that after the issue is resolved, you will be able to enjoy your VELUX Sun Tunnel for many years to come!
                            • Recommended
                            1 found this review helpful
                            by
                            • Verified Purchase
                            Relatively easy to install, even in a 15 year old...
                            Relatively easy to install, even in a 15 year old roof. Great light output, even on an overcast day.
                            by
                            • Verified Purchase
                            I marked excellent because the result after installation it is...
                            I marked excellent because the result after installation it is just fantastic. Extremely happy with this result. Lot, but lots of natural light now. What a difference. Now, the installation was a nightmare. My roof is flat flat. Instructions are good for probably an expert on installations of sky lights. Don’t do it yourself if you’re not very good at this. Our person expert in roofing and construction had some trouble doing the wooden frame needed. I think, this sky light need to come with the wooden frame for the same price. That was complicated for us.
                            by
                            • Verified Purchase
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