We bought this 2 months ago and it was installed a month later in 1/2 day. Professional install and we love how much the sun tunnel lights up the entrance hall that used to be so dark in daytime.
by
Recommended
Customer review from whyskylights.com
Jul 27, 2022
Bright and easy
Amazing bright and quick install
by
Verified Purchase
Recommended
Jul 21, 2022
Drastic change in my homes lighting and usability while consuming...
Drastic change in my homes lighting and usability while consuming less electricity.
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Verified Purchase
Jul 20, 2022
Feeling Sad
I purchased a Velux Skylight for kitchen . Yet to be installed. I purchase 4 of the 22 inches flexible sun tunnels as I was super excited to have 3 in the hall way and 1 in the addition on the second floor. To my sad surprise, 2 installers came out and they both could not install even one in the hallway. One of them said he will try to install a 14 rigid maybe in the hallway. TRY. I hope I am not stuck with 3 Sun tunnels unopened . They costed me an arm and a leg. Unfortunately the Truss does not have place for installation.
I so much wish someone can find a way to install Atleast ONE in the hallway for sure.
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Recommended
Customer review from veluxusa.com
Jul 6, 2022
Natural skylight
It’s perfect. Purchased for a very dark room and it brings in natural light
by
Verified Purchase
Recommended
Jun 14, 2022
Cover round tube lite with a square to update it?
Do you sell a square cover to modify a round tube light just to update it and give it a fresh look? If not I’m thinking a getting a picture frame to install over diffuser….also, ours are soooooooo bright, we like to cut down on the glare…
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Response from Customer ServiceJun 14, 2022
We do not have a method to change from round to square, but perhaps a new diffuser would liven things up. Check out the different styles available through the following link: https://www.veluxusa.com/products/accessories/sun-tunnel-accessories If you have additional questions about this or any other VELUX product, please give us a call: 1-800-888-3589.
Recommended
Customer review from whyskylights.com
Jun 6, 2022
Perfect for a bathroom
Totally transformed our main bathroom. Provides just the right amount of light to supplement a north facing window without it being overpowering.
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Recommended
Customer review from whyskylights.com
May 12, 2022
Went in fairly easily. Brought in oodles of light to...
Went in fairly easily. Brought in oodles of light to a previously dark 3rd floor stairwell.
by
Verified Purchase
Mar 26, 2022
Cracked shroud then leaked. 3 years.
The plastic shroud cracked in 3 places within 3 years and then leaked. Love the light but would never buy one with a plastic shroud again in our sunny area. Get one with a metal shroud.
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Response from VELUXCustomerServiceTeamMar 28, 2022
I am sorry to hear that you experienced a problem with your THR model Sun Tunnel. This model has a pitched composite flashing system, using both high-density plastic and aluminum, and carries the same 10-year warranty as our Sun Tunnels with metal flashing systems. Please give our VELUX Solutions Team the complete details through the following link so that we can help you resolve this matter: https://www.veluxusa.com/help/contact-us/requestservice I hope that after the issue is resolved, you will be able to enjoy your VELUX Sun Tunnel for many years to come.
Jan 15, 2022
Great Natural Light
We installed a Sun Tunnel 15 years ago when no one knew what they were! We were removing a window from a bathroom and I wanted natural light! It’s still perfect, but I see the night light, and different diffuser patterns and am extremely interested in those. I would install all over again if I were doing project now. Saw them a few months ago not realizing that had been in obscurity for so long!!! Thanks Venus!
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Recommended
Customer review from veluxusa.com
Dec 30, 2021
Works great and really add a lot of light to...
Works great and really add a lot of light to the room
by
Oct 10, 2021
sun tunnel rating
We have install 2 sun tunnels, and waiting to install the 3rd. They are the rigid pitched 14" unit. I can understand if ours are hurricane rated. the 2 installed have been through 3 hurricanes with no problem. Are they hurricane rated?? The TMZ roof mount is our next approach which are flat. I wish I would have known this before I bought the here in florida
HELP
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Response from Customer ServiceOct 11, 2021
Thank you for your review! VELUX Sun Tunnels are available with impact rated domes for hurricane-prone areas. Please give us a call at 1-800-888-3589 and we will be happy to discuss available options for your project.
Recommended
Customer review from veluxusa.com
Sep 21, 2021
Great way to brighten a room. Love it!!!...
Great way to brighten a room. Love it!!!
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Aug 27, 2021
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Aug 27, 2021
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Jul 30, 2021
Poor quality control, cheap and fragile components
I personally purchased and installed five of these. Only two of the five didn't hold some surprise of misaligned screw holes, sheet metal punch-outs in the wrong place, cracks from the factory around the acrylic dome screw holes, or an insufficient length of weather stripping. I'm guessing they spend about $30 on manufacturing these and way more on marketing. At $300 a pop, the only way these wouldn't seem overpriced is if they put a reasonable amount of effort into manufacturing.
There's a good chance you'll have to modify something to get them to fit together as advertised. At least they include a generous amount of reflective tape to help patch up the disasters.
The interior fixtures are fragile, soft plastic. I only handled them with clean hands and laid them down on a soft towel when installing, but somehow I managed to put scratches in all of them.
The important part is the roof mount and dome and apart from not lining up the screw holes for these pieces, at least these seem fairly bomb-proof.
Once they're installed they look pretty good and as long as you do a good job sealing, it's hard to imagine these won't last for a long while as long as you don't touch them. Had I not handled the install, I'd probably be happy with them.
Regrettably I'm about to buy several more of these because I want all the sun tunnels in my house to match, but man do I wish I'd gone with something higher quality.
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Response from VELUXCustomerServiceTeamAug 2, 2021
We are sorry to hear that your experience with VELUX Sun Tunnels was less than 5-Stars. VELUX is known for our exceptional product quality, and we regret that we missed the mark this time.
Our products are covered by a 10-year Craftsmanship warranty against defects in material and workmanship, so if you would like to submit a warranty claim, please contact our Customer Service team at 1-800-888-3589 to get started.
Your feedback is important to us, and we thank you for taking the time to let us know how we are doing. We have passed along your feedback to our product team and are asking them to look into this right away.
Jul 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 25, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 10, 2021
I have purchased 2 add'l Velux skydomes in the past. They are a great way to add natural sun lig...
I have purchased 2 add'l Velux skydomes in the past. They are a great way to add natural sun light to any part of your home. Would highly recommend.
by
Verified Purchase
Recommended
Jun 1, 2021
Love the way my home is now lit up!!
Was so...
Love the way my home is now lit up!!
Was so good that I bought another two to be installed elsewhere in my house.
by
Verified Purchase
Apr 21, 2021
We hired someone to do the installation but the amount...
We hired someone to do the installation but the amount of light now coming in is incredible. More than expected. It’s for our bathroom w/o windows and much needed to keep mold at bay.
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Verified Purchase
Apr 9, 2021
Good light but need to darken rooms bit
Happy with the skylight. Soar tube 14 inches. Is there a way to darken the light for early morning sleep. Thank you
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Response from Customer ServiceApr 14, 2021
We are glad to hear you are enjoying the daylight provided by your Sun Tunnels! VELUX is able to offer an optional ZTP Daylight Controller Kit for 14" Sun Tunnel models. This item is perfect for rooms that require periodic darkening!
Please send us an email at vcustomer.service@velux.com and we will be happy to provide additional details on this accessory.
Recommended
Customer review from veluxusa.com
Apr 9, 2021
My garage where I do art work was a dark...
My garage where I do art work was a dark cave. Now the space has an area of natural light were I work and the whole room is brighter.
by
Verified Purchase
Mar 18, 2021
Installed in one hour. Amazing light in the room now!...
Installed in one hour. Amazing light in the room now!
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Verified Purchase
Feb 19, 2021
Fully content with the light coming into the house. Manufacturer's Website provides videos e inf...
Fully content with the light coming into the house. Manufacturer's Website provides videos e information for a easy installation.
by
Verified Purchase
Recommended
Jan 29, 2021
Love the light!
I installed 3 rigid sun tunnels in my mid century modern house. One in the walk-in closet and two in the master bathroom. We don't turn the lights on in the house till the sun sets. I highly recommend.
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Recommended
Customer review from veluxusa.com
Jan 14, 2021
Lots of insects
I have had two of the skylights installed in my den but after a couple of years I noticed lots of dead insects laying on the diffuser. Apparently they are not sealed well enough and small insects get in them and eventually die on the diffuser. Very unsightly!
The installation manual does not show how to remove the diffuser so I can clean it. Please give me some guidance.
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Response from Customer ServiceJan 15, 2021
Thank you for your review! These little bugs can get through the tiniest of openings to get towards the light. Please ensure that all screw heads, holes or tubing seams are covered with aluminum tape to prevent other insects from getting into the tubing.
Please email us @ vcustomer.service@velux.com for instructions on how to remove the trim ring and diffuser to clean that area of that debris.
Recommended
Customer review from veluxusa.com
Jan 11, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 24, 2020
I haven’t gotten them installed yet! Drat! ...
I haven’t gotten them installed yet! Drat! Am excitedly waiting!
by
Verified Purchase
Dec 8, 2020
Let there be light
I was a little skeptical when our roofer suggested it but OmG , it saved money in the long run. Almost never having to turn lights on walking down long hall, and all the natural light was amazing. Ended up adding three total and the laundry one was my favorite. If your adding a new roof, they’re a must. Thank you.