Thank you for your feedback, When a customer is buying a skylight, we do not know whether they are installing it within reach or out of reach, and we do not know whether they are installing only 1 skylight or multiple skylights. The vast majority of VELUX deck mount skylights are installed out of reach, so manual venting skylight models come with a hook that can be operated by a control rod. If we included a crank handle in every box, then the vast majority of the time when a customer installs a skylight out of reach, the crank handle would go into the trash. If we included a control rod in every box, then every time a customer installs a skylight within reach, the control rod would go into the trash. One control rod can operate multiple skylights, so if we included a control rod in every box, then every time a customer installed more than one skylight the extra control rod(s) would go into the trash. Therefore, these items are not included with the skylight purchase as this would require an increase in costs and significantly increase waste. We do thank you for choosing VELUX and hope that you will enjoy your new skylights for many years to come!