Reviews for Encinitas #660

We were lucky to have a very nice cashier Cindy, and a very helpful lighting sales associate, VIc. Both worked well together to take care of our bath lighting needs

The store is in a great location and very organized

Ken L. (in appliances) was very helpful and knowledgable with our wall oven purchase. Was very thorough and made sure we understood every step of purchase (w/ current discount offered), delivery, installation and removal of old unit. Happy with service.

See Adam J for Kitchen or Bath needs he is your go to guy!

Cashiers and self check out help were extremely friendly and helpful. Usually once I find an associate in a department (which sometimes is very difficult and sometime not) they are quite knowledgeable and try very hard to help. Some are outstanding. I also appreciate the fact the Home Depot hires people with disabilities.. Good for you!

Every employee I came in contact with was helpful, asked if I ended help. My husband even took a picture of himself with one of the helpful employees, he was so Impressed with the gals knowledge. We love the help we get at our Home Depot.

Great store. Great associates. I went to Lowes once and I will never go back.

The girls at the contractor check-out are very good at what they do and are a pleasure to work with and see on a daily basis as are the people at pro services namely Dave Wells!

Store employee very friendly and helpful, though sometimes not always around, however if you ask they sent someone. For a big chain store employees here are, for the most part, awesome considering working with the (rich) general public here is not always easy.

I appreciated the graciousness, tenacity and teamwork of the Encinitas Home Depot Employees. I was referred to the service department when the bar code on my Coin Star voucher was determined to be unreadable. I knew I had already used the $200 voucher twice. Apparently, the ink rubbed off in my wallet. I was impatient, discouraged, embarrassed and ready to throw the faded voucher away. However, Erika had other ideas. She enlisted the advice of other service people and even made a call to management for ideas. Eventually, the team found a phone number for Coin Star. Additionally, they decoded a transaction number and a date from the faded voucher. I was surprised when Erika made the call to Coin Star and was even more surprised when a human answered! Minutes later, I had the missing number and access to the remaining $52. You're the Best!

They discontinued the cloth soaker hoses for those crappier rubber ones. The assistance provided by the associates is the only reason I plan on going back

Always a privilege to go to this home depot, Donna always has a wonderful attitude

Theres nothing better than when you need help getting an order together and the person goes way beyond what was expected, that was my experience with you guys today.. Well done!

Went to this store for palm trees. Definitely best selection and quality of trees in any Home Depot I've been to. Store associate Ralph was a tremendous help when we needed help loading trees into vehicle. Will be back

I always find someone to help me very quickly. The sales associates seem to like working at the store! I love Home Depot and go there many times per month

The employee who helped me was very personable and helpful. Went out of his way to try to help me find a product. I was pleasantly surprised at the exceptional customer service.

We always find everything we need in the store or someone will help very readily. Only thing that bothers us with Home Depot is the inability to purchase certain items online and have them delivered. We have on a couple occasions had to go to a non- local store to pick up something. Seems like they should at least be able to transfer to our local store.

Ordering on line and picking it up later is a breeze! Super fast and even got help loading it into my car!

I really enjoy shopping at this HD. There always seems to be someone available to assist and in many case they will approach me and ask if they can help. The store is well laid out and am always able to find my way around. Check out is also very easy.

I bought a washer HE with an agitator. I researched this purchase for two months. I am happy with my purchase including the sale $.

Tremendous assistance from young gentleman in the lighting dept. Very knowledgable, courteous and pleasant. A real keeper. Look for the associate with the small streak of white hair above his brow. Next regional manager!

I was in "Aw" with my overall experience with their customer service!! An associate was available and helpful at every turn! If you haven't frequented because of their "lack" of service, please give them another try. You'll be amazed in the "new" transformation!! Good job!

Always able to find What I need. Will be back for future projects. Excellent nursery dept.,

Long line at garden check out cashier. Only one person on duty in garden area and he was forced to answer phone and answer questions in addition to his cashier duties. A 20 minute wait in line for customers is not good business. The main part of store had a number of employees floating around trying to look busy.

We love the Home Depot. As home owners, there's always something needed. We can get whatever we need at the Home Depot. Karen, Shelly and the crew are most helpful and smiling. Thanks for restoring our faith in retail.

When you find an article on the Home Depot website, it tells you where to find it in the store (aisle and bay), once you have selected your store location. This feature is so helpful to find stuff.

I was very satisfied when I purchased my garbage disposal. To my surprise I saved money by buying 3 of them. This was also my first time installing one.

I was happy with the plant guarantee and found the variety of colors and health of the plants to be wonderful. The cashier was attentive and offered paper to protect my car from soil spills.

Home Depot has helpful and nice employees plus they have repaired items for me. Thank you

Looking for materials to do some signs for our wedding. They were helpful to cut wood to the size I needed and even gave us some scraps of wood for free that we can use!